heres the situation, I found one of my images being used by a commercial website. I have invoiced them for the usage and so far they have failed to make payment. I have an email from them apologising for using my image so there is no dispute that they were using it (they have now removed it). However ever since I invoiced them they have failed to answer my emails. If they dont pay the invoice what process should I follow to obtain payment?
The best advice I can offer, is to take legal action. I have found that a simple letter from a solicitor usually results in payment. It should thus not turn into a long drawn-out issue.
I can recommend a great solicitor, specialising in these issues, if you like. Let me know.
Tiana Energy Wizardry http://www.linkedin.com/in/tianawilsonbuys