Rate my site please?
- January 8, 2017 at 11:59 am #165228
Hey, can anyone please rate my site 1clickstar.com and tell me what you think or what needs improving?
I'm fairly new to this so im eager to get impartial feedback
Thanks again in advance
My site is https://www.1clickstar.comJanuary 11, 2017 at 2:07 pm #165441
It looks messed up at the moment, I assume some style sheet is missing?
Professional UX audits, special offer for startups >January 11, 2017 at 3:38 pm #165445
Far too slow to load. see https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.1clickstar.com%2F
Ian Johnston - Factoring Solutions --- Independent Factoring Broker for growing SMEs --- Discover my free factoring negotiation service that tailors solutions and protects your UK business. --- Call me today on 01827 707 680January 11, 2017 at 7:08 pm #165454
I took a quick skim of your site homepage and one of the sub pages and came up with this short list of issues/suggestions:
- Nobody includes the link back to the homepage in the primary navigation anymore. Generally people understand clicking the logo will take you there
- Be more descriptive with your logo alt description
- Use full width sliders to maximise the use of the space on the carousel, the images don't look like much time has been put into creating them. I feel as though you found some square images and thought "That'll do"
- I'm not a fan of the slide highlighting ways for people to get in touch. There's no link on the side, so how do I get to that page where I'm supposed to 'click here'. Lose that slide.
- Either your contact form in the footer isn't showing validation errors or I just sent you an empty contact message.
- 'First' and 'last' under the name fields are hard to read.
- I'm not sure having 'I would like to leave' as the first subject option in the contact form dropdown gives the right impression
- Why to those buttons in the footer have arrows and none of the others do?
- What is the purpose of the darker grey beneath the footer. Is something meant to go here?
- Company registration and copyright would be better suited in the dark grey area than in separate columns that aren't equal height.
- /salon-sign-up/ - 'See below' button doesn't seem to do anything
- /salon-sign-up/ - 'Booking system features' header above the list needs better padding and putting the list in two columns would reduce the amount of scroll on the page
- /salon-sign-up/ - The reasons list (Icon/Title/Text) would be better displayed in two or maybe three columns.
I know there are already a lot of things to consider in the list above but I always find being as detailed as possible and questioning everything can really help improve things on a website. Good luck!
Web designer & developer specialising in Wordpress at graphicscove.com. Need somebody to help manage your site or have a new project? Get in touch via my website. Get a small discount when you mention startups.co.uk!January 11, 2017 at 8:04 pm #165458
WOW that was in-depth Steven, thank you so much for taking the time out to give me feedback I'm definitely taking it all on boardJanuary 11, 2017 at 8:05 pm #165459
Thanks Ian currently trying to sort out my stylesheets, thanks for the heads upJanuary 11, 2017 at 8:13 pm #165460
You're most welcome. I've only done a high level review of the obvious things that jumped out at me. A full in-depth review of a site I charge for but I'm happy to review a homepage and sub page on this forum that should help push people in the right direction.
I'm glad you're happy to take these suggestions on board and please don't forget to let us know how it goes/when you've made any updates so we can have another look!
Web designer & developer specialising in Wordpress at graphicscove.com. Need somebody to help manage your site or have a new project? Get in touch via my website. Get a small discount when you mention startups.co.uk!January 12, 2017 at 9:55 am #165481
I disagree about not including a link to the homepage on the primary navigation. MANY websites still do it and for a reason - yes, most of the young people are perfectly OK with just clicking on the logo to go to the homepage, but that is not the case with older and less experienced web users. I even observed during user testing that some younger ones complain about a lack of it. Really, I do not recommend following some trend blindly. Especially since you have plenty of space for it.
There are some other issues - the image carousel auto-rotates and it is impossible to stop it to look longer if needed. There is a tendency nowadays to get rid of the carousels because they do more harm than good. There is a good article about it http://www.usefulusability.com/kill-conversion-killing-carousels-now/ . It is definitely a trend that needs to die. And it is dying slowly.
Then you should not have any misleading links because that hurts trust a lot, which is very bad in your case. If a button link is "Salon Sign Up", users should get a sign up form there. Not a long page about sign ups and no sign up form. Link is a promise, breaking it damages trust. That is a serious problem. Users are wary of dodgy websites that have a sign up button, but you do not get to sign up, go to another page, still no sign up - you do not want to be associated with that.
One thing you should invest in is custom imagery, mostly icons. The category icons on https://www.1clickstar.com/book-an-appointment/ are in different styles, it looks like you got some from some free image website, which does not look professional and it is harder for users to take you seriously.
Also, in order to appear trustworthy, remove the irrelevant stuff. IQ test has nothing to do with salon booking and creates an impression that it is one of these websites that offer a lot but nothing at the same time. You really do not need that.
Professional UX audits, special offer for startups >January 12, 2017 at 7:07 pm #165498
This is invaluable stuff honestly thank you
KC-4 the issue is that I'm trying to appeal to both salons AND customers for the site so I'm trying to meet them half way, I've implemented most of what's been said on here with a view to make the homepage more informative for salon ownersJanuary 13, 2017 at 3:10 pm #165530
I would consider having a how it works section on the homepage with sections/parts for customers and salon owners. So that they can easily understand how it works and look at the info that is applicable to them.
Professional UX audits, special offer for startups >January 13, 2017 at 8:15 pm #165544
Hello this how I see your site.
Slow to load
Doesn't say exactly what your site is about within the first second of the site, even your web address doesn't give anything away.
Banner is off putting, most people would leave.
Site not mobile responsive as I lose text on my phone.
Site navigation is all wrong and doesn't work.
I could go on.
Your site needs to start again and you need to think of what exactly your site is trying to do, are you a booking site for salons or are you trying to sell products via a classified ads site.
I would recommend an image of a hairdresser's and a call to action. You need to clearly and simply tell people what you site is about.
You need good navigation so the visitor has a simple, straightforward, clear path to the goal.
You need better images of the sites, including inside. What services do they offer, how much etc.
You need to think of your business in three ways:
Why would a customer use your site.
Why would I use your service as a hairdresser.
How will you benefit from it.
You need to sort out the above issues and then redesign your site.
Shopify partner helping businesses get online with an ecommerce business. https://www.shopify.com/?ref=fullthrottledigitalJanuary 24, 2017 at 6:02 pm #166006
Very very slow to load.February 14, 2017 at 2:14 pm #166855
Ok guys, taking all of your suggestions on board this is the final product.
In regards to site speed I'm currently switching host providers and getting maxcdn (cloudflares has been a bit of a let down)February 14, 2017 at 3:13 pm #166860
I am a bit confused now - is the website now for salons only, not customers? It creates such an impression.
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