9 reasons you should have ISO 9001

Debating an ISO? ISO advantages are many for businesses; here's a look at the benefits

There is no doubt that holding ISO 9001 gives you big advantage over your competition. Overall it will result in more customers, more income, and more profit! This is the British Assessment Bureau’s list of 10 ISO 9001 benefits.

1.    It increases chances of winning public sector tenders

Government bodies continue to stipulate quality management systems in their tenders. ISO 9001 is an internationally recognised standard, with certification ensuring organisations meet a high level of quality. By asking for ISO 9001 from contractors, the public sector can prove it is spending tax payer’s money wisely, whilst not having to waste time checking an organisation’s credentials.

ISO 9001 is revered within the government – so it’s no surprise that without ISO 9001, many clients simply wouldn’t have won the work.

2.    It increases chances of winning private sector contracts

It’s not just the public sector that deems IOS 9001 is so important: as major organisations realised the benefits of ISO 9001, they started to demand it of their suppliers too. By making ISO 9001 a requirement throughout the supply chain, it ensures quality is at a consistent high level; therefore reducing risk.

3.    It helps your organisation meet legal and regulatory requirements

Many industries have specific legal and regulatory requirements that you must adhere to; some you may not be aware of. Going through ISO 9001 ensures you meet all current legislation, saving any potential embarrassment.

4.    It can lower insurance premiums

Complying with legislation of course lowers your risk. Many companies find that their insurance premiums are therefore reduced when they have ISO 9001, partly thanks to the additional aspect of having third party verification.

5.    It improves customer satisfaction

An integral aspect of ISO 9001 is customer satisfaction. It focuses on the customer instead of purely business goals by gaining feedback and analysing it. The standard will help you improve the quality of your service, adopting a ‘right first time’ attitude.

The message ISO 9001 sends out to customers is an important one too. An independent verification of your quality management system demonstrates your commitment to quality, customer service and continuous improvement.

6.    Improved operational efficiency

Over the years, organisations can develop a variety of processes and ways of doing things. ISO 9001 encourages well defined and documented procedures that improve the consistency of your organisation’s output, by replacing any current practices that are obsolete or inefficient. With procedures in place for when problems occur, correct action is then taken. Over time, this efficiency of processes leads to fewer mistakes, and those that do occur, are caught earlier.

7.    It reduces re-work

Greater efficiency means fewer errors, which means less re-work, product crap and rejections. You may find you already had processes in place for many business functions, but ISO 9001 helps improve or eradicate obsolete processes that are counter-productive. The standard introduces better process control and flow, improves documentation of processes and creates awareness of quality amongst employees.

8.    It increases profit margins

ISO 9001 isn’t just financially beneficial through winning contracts. With improved management processes, the greener efficiency gained from implementing ISO 9001 can lead to an improvement to the bottom line. With improved processes leading to less overall work, this ultimately results in a cost saving when delivering the product/service.

Cost savings can also be had due to less mistakes being made. Errors that do happen can be caught earlier, taking less time and money to fix.

9.    It can increase employee motivation and participation

It is fair to say, that with proper processes in place, staff will feel more at ease with their job roles, leading to greater job satisfaction and motivation, especially when they are made aware of how quality and overall success depends on them.

Of course, achieving certification to an internationally recognised quality management standard is something to be proud of, so becoming certified should be celebrated! Including your staff throughout the process is key to getting both buy-in and motivation.

A fundamental part of all ISO management standards is continual improvement, challenging you to strive to make improvements year on year. By doing so, the benefits mentioned above are further felt.

You can get in touch with the British Assessment Bureau on 0800 404 7007 or at http://www.british-assessment.co.uk.

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