eBay and Argos announce major extension of ‘Click & Collect’ delivery scheme

Store pick-up delivery method to be extended to 80,000 UK sellers and 650 Argos stores nationally

Online auction marketplace eBay today announced a major extension of its Click & Collect delivery scheme, set to allow 80,000 sellers to offer buyers a local pick-up service from around 650 Argos stores across the country.

The service, which was trialled in September 2013 with around 50 eBay sellers and 150 Argos stores, allows buyers to select a ‘Click & Collect’ delivery service at checkout, receiving a notification when their item is ready to pick up in-store.

eBay said the service was being extended following the “incredibly popular” trial period, with a “clear majority” of buyers and sellers rating the Click & Collect service as one of the best available.

The global online marketplace said eligible sellers would not have to alter their existing infrastructure to offer the service to customers, but will simply prepare orders for dispatch as normal with eBay’s technology set to take care of the rest.

It is anticipated that around 65,000 sellers will begin offering Click & Collect as an option by the end of 2014, rising to around 80,000 in 2015.

Tanya Lawler, UK vice president of eBay, said: “Retail has changed and shoppers are in the driving seat like never before. They want to shop anytime, anywhere, on any device and British shoppers love to Click & Collect.

“It’s a service being rapidly adopted by larger retailers and this partnership with Argos now gives tens of thousands of sellers the chance to capitalise on Click & Collect, even if they have no high street presence of their own.”

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David Robinson, chief operating officer of Argos, added: “I’m delighted the operational trial in a number of Argos stores around the UK has been successful.

“The next stage in the agreement is to have more sellers, more stores and more volume to assess how we can scale this partnership for the benefit of consumers, Argos and eBay.  Fulfilment is the next retail battleground and Argos’ unique model is well placed to leverage this.”


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