Global call analytics IOVOX lands $10m Series A

Provider of services to the likes of British Telecom, Zoopla, AutoTrader UK and Pizza Express to expand in the US

IOVOX, a global call analytics software company, has secured a $10m Series A funding round led by Octopus Ventures, SF Capital and Silicon Valley Bank.

Co-founded in the UK by Ryan and Belinda Gallagher in 2007, IOVOX provides call analytics solutions to large companies, helping them to take advantage of actionable data from business calls.

The company’s service is used across 30 countries by major brands such as British Telecom, Zoopla, AutoTrader UK and Pizza Express.

The finance will be used to expand in the US and widen IOVOX’s product offering, with the ability sync, store, organise and search their call data across all devices.

Ryan Gallagher, founder and CEO of IOVOX, said: “Historically, the call tracking industry has been focused on helping prove ROI for inbound marketing calls.

“While that is a very valuable service and is something which IOVOX already excels at, inbound marketing calls are just a portion of a company’s total call volume.

“With this new funding, we’ve set out to make all calls – regardless of source – actionable, informative and able to be analysed for individuals and for businesses of any size.”

Jo Oliver, investment director at Octopus Ventures, added: “IOVOX has built a valuable business throughout Europe with its focus on call analytics, and we’ve been proud to back its efforts.”

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