Hermes invests “six-figure” sum to boost Business Accounts service

Delivery service is already used by more than 650 sole traders and retailers and is said to process some 10 million parcels for businesses every year

Delivery firm Hermes has pledged a “six-figure” investment to support the growth of its Business Accounts service; its dedicated offering for companies that typically send more than 150 parcels each week.

Launched in 2014, the service aims to “save businesses time and delivery costs” by offering free van collection, tracked parcels, and a flexible pricing scale by which users save more money when they ship more parcels.

As part of the package, account holders also receive an account manager, access to a UK-based customer service team, individual reporting, and integration with e-commerce platforms such as Shopify, Amazon, and eBay.

Hermes has reported that the service is already being used by more than 650 sole traders, e-commerce businesses, and small retailers, with an estimated 10 million parcels processed every year. The Business Accounts offering follows on from the firm’s Corporate Accounts service which is used by high-profile brands such as John Lewis and the Arcadia Group.

Its Business Accounts service rivals similar packages from competitor businesses such as ParcelForce, DHL, Yodel, TNT, DPD, Fedex, and Myparceldelivery.

Hermes sales director, Mike Antwoon, commented:

“A Hermes Business Account is the perfect option for small and medium enterprises as they can benefit from economies of scale. […] This investment highlights the tremendous success of the service and we look forward to continuing our impressive growth in 2016.”

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