MadeSimple Group acquired by call answering service Moneypenny

MadeSimple’s 45 staff will continue to work in London, benefitting from Moneypenny’s services to boost its offering

MadeSimple Group, the business-to-business (B2B) company, has been acquired by call answering firm Moneypenny.

Founded in 2002 by Startups Awards judge Howard Graham, MadeSimple offers a range of business products and services that help start-ups and small businesses get going and grow.

This includes company formation, virtual offices, website creation, and a recently launched co-workspace in London. The company has worked with more than 650,000 businesses to date.

Moneypenny was founded in 2000 by a brother and sister team and provides telephone answering, outsourced switchboard, live chat and customer contact solutions for businesses of all sizes. It claims to handle over 10 million customer communications for more than 10,000 businesses.

Moneypenny has acquired MadeSimple to expand its digital products and services offering. MadeSimple’s 45-strong team will continue to work in London.

Graham commented: “We are excited about the opportunities this next phase presents for our business and more importantly, for our team and customers.

“We are committed to helping our customers, start, run and grow their businesses. The suite of services provided by Moneypenny ideally complements the needs of our customer base.”

Mark Finlay, mergers and acquisitions director at Moneypenny, added: “We are delighted to welcome MadeSimple into the Moneypenny family. They have a great brand and the combination of the two businesses further complements the services we can offer our clients.

“It provides a great opportunity for us to accelerate the growth of our digital products and services, such as Pocket Phone System, Mobile Answering App and Live Chat.”