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How managed services cut the cost and risk of small business IT support

If you’re starting a business or have an existing business that’s growing quickly, don’t let your IT needs be the anchor that holds you back

We've reached a point where businesses now rely on information technology (IT) for nearly everything that they do.

Having the right IT equipment and maintaining an online presence are often considered two of the most important needs for any small business.  Yet, building a website from scratch and hosting it does not come cheap, nor do the myriad of other tasks required for a fledgling business that’s building its online presence and IT resilience.

For such an important business requirement as IT, two of the biggest blockers for small businesses are the costs and the risks associated with having a complicated IT solution, consisting of numerous separate suppliers, or not having one at all.

IT costs for a new business

When a business is in its infancy, costs can lurk around every corner. Specifically, the costs to a new business in establishing an IT infrastructure and support system can become one of the biggest expenses that your new business will face.

For example, you’ll need a website, which will need to be optimised to ensure that it draws in the right kind of market. That same website will also need hosting. If disasters occur and data is lost, secure data storage can mean the difference between the business folding, or continuing to operate and recover.

What’s more, employees need machines to work on, as well as and a support system in place for when those machines require troubleshooting or repair. Your network will also require certain levels of security, particularly given increased scrutiny around GDPR and data leaks. Often, hiring an IT support function in-house is costly or just doesn’t make sense for smaller businesses.

A managed IT solution providing everything as a service can consolidate all those costs into a single plan, with less commitment than having an individual contract with countless suppliers. This gives you more time to focus on your business’ growth and your customers’ needs.

New business risks

With a brand-new business, one of the last things you want to do is get tied into multiple long-term business contracts with suppliers of IT services, phone lines or other support packages. This puts additional strain on your business to succeed and hit certain targets, as well as creating potential cash flow problems as numerous contractual payments become due.

Long, drawn-out contracts can also inhibit your business’ ability to scale up in size in the early years of growth, when your company is experiencing rapid change. This could leave you with insufficient or restrictive coverage in some areas.

If you need a bigger website, you could be limited in what’s permitted under the terms of your contract. Alternatively, perhaps you need more equipment for new team members, but don’t have the support coverage required. Even worse, your data backup requirements could rapidly exceed the coverage offered by your backup solution, leaving you exposed to the risk of data loss.

With a managed IT solution, you’re free to build your business as quickly as you need, without having to continually think about the future and the risks posed by existing contracts that you may already have in place. You’ll also have a single point of contact with a consistent level of service, as opposed to dealing with multiple contact numbers and service level agreements.

WiseGuys Business provides managed IT solutions, including an ‘everything as a service’ plan that incorporates all the IT requirements a fledgling business will need to get off the ground. Less risk, less commitment and no lengthy contracts.

Henry Williams
Henry Williams

Henry has been writing for since 2015, covering everything from business finance and web builders to tax and red tape. He’s also contributed to many of our industry-renowned annual indexes, including Startups 100 and Young Guns, and created a number of the site’s popular how to guides. Before joining the team, he reviewed films for a culture website, and still harbours ambitions of being a screenwriter.