Quick survey: Payment challenges for small businesses

To help us better understand cash flow and other payment challenges faced by small businesses, we would be grateful if you could take three minutes to fill out the survey below – and be in with a chance to win 1 of 5 £100 Amazon vouchers.

Entries open on Tuesday 23 January 2018 and close at midnight on Friday 9 March 2018.
Please note that by completing this survey and pressing ‘submit’, you are consenting to receive email communication from Startups.co.uk and GoCardless in relation to this survey. You will be able to one-click unsubscribe at any time.

1. How do you collect payments from your customers? (Select all that apply) *This question is required.

  • * This question is required.

2. Which of the following payment methods do you use to collect payments?
(Please add a % based on the proportion of payments you take via that method: maximum total for all methods is 100%)
*This question is required.
0 out of 100% Total

3. What is the single biggest challenge you face in taking payments from customers? *This question is required.

4. Referring to question 3, how are you planning to address this challenge? (Select all that apply) *This question is required.

  • * This question is required.

8. Which of the following software solutions do you use for your billing & invoicing? *This question is required.

  • * This question is required.
9. If you had an extra day per week to focus on your business, where would you invest your time? *This question is required.


This question requires a valid email address.
12. Which of the following best describes your industry? *This question is required.