Starting a business in Liverpool: Reflections Training Consultancy LTD

Having received support from the Liverpool Chamber of Commerce and local organisations, Reflections shares how you could benefit from starting a business in Liverpool

Company name: Reflections Training Consultancy LTD
Founder: Lin Boyd
Founded: 2012
Description: Provides training and support with a consultative approach to small and medium-sized businesses.

What’s great about starting a business in Liverpool?

The great thing about starting a business in Liverpool is the opportunities that are available in terms of peer support and like-minded individuals who have the same values in terms of their ‘city’.

The culture of Liverpool in terms of its people is that of an open and honest approach, everyone is keen to see success and share ideas and best practice.It is good to know that setting up a base in Liverpool contributes to the city’s success and being a part of that is a really good feeling.

What business support in Liverpool have you used? How was it?

We were supported initially by the New Enterprise Allowance (NEA), which in turn introduced us to the Liverpool Chamber of Commerce.  The Start Up Programme was a good starting point and provided an insight into the factors to take into account when starting our business.

The nature of our business meant that I was lucky in the fact that we did not need premises and my profession is training and business development etc. However there are options available at a basic level from the NEA programme, which is sufficient as a starting point.

Name the top three reasons to set up a business in Liverpool:

  1. Support from the Liverpool Chamber of Commerce in terms of contacts and networking opportunities.
  2. Accessibility to interim/longer term business premises within key areas of the city.
  3. A fabulous city of vibrance, opportunity and culture in which to promote your business and build relationships.

Where could Liverpool be better / what does it need?

Accessibility to business related training and development is an area that we have definitely recognised as a gap. We have started to approach this with a solution in the form of The New Business Development Club. There also needs to be a lot more awareness and publicity around supporting new businesses in ‘the real world’.

How easy has it been to access finance to grow?

Funding is a major stumbling block for many new businesses. There should be an interest free lending option for new businesses to support them in their initial set up.

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Where do you go to network in Liverpool?

Networking is one of the real positives in Liverpool – the Liverpool Chamber and Success Success – to name just a two. Again there are many free events that offer great networking opportunities.

Where do you take a client for a business lunch?

There are many opportunities to entertain in the city centre but my preference is to support new up and coming businesses that need the support. This tends to be outside of the centre due to costs, rent etc. A fabulous place is Woolton, with many up and coming small businesses taking the opportunity to set up.

Where’s great for a company night out?

I attended an event at Palm Sugar earlier this month, which was quite energetic and had a fast pace environment. The Bistros and Browns are fabulous too.

However, like with client lunches, I tend to go for the smaller businesses to assist them in creating awareness and driving their brands so restaurants near the town hall and Gusto on the Albert dock is brilliant for showing off the city with good service food and atmosphere.


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