Why inductions are important for staff retention


You’ve found the right person for the job and you want them to hit the ground running. Why spend time and money on staff inductions?

The answer is simple. It costs much more to replace staff then it does to hire them so you want your employees to stick around. And employees will work harder for the companies that care about them, where they understand the purpose and goals of the organisation and the part they will play within it.

The background

There’s no quicker way to give a new employee a real sense of belonging to your business then by having a staff induction programme in place. It helps new recruits settle into their jobs quicker, boosting motivation levels. An induction also gives you the opportunity to establish your expectations and is your new employee’s first impression of your business. It’s not a legal requirement to have an induction scheme in place but every employer has a duty to provide information – as is reasonably practical – to ensure health and safety in the workplace.

The process

Set out appraisal procedures, health and safety rules, fire prevention, first aid facilities, use of equipment including an email and internet usage policy, reporting lines, disciplinary and grievance procedures, holiday entitlements and sickness policies. Not all of this needs to be in a written format, but a written policy or induction manual provides protection for both you and your employees. Appoint an existing member of staff to ensure that all new recruits are made aware of the necessary information.

Introduce new staff members to the rest of the team and set up meetings with key people or department heads for them to give your new recruit an overview of how departments interact, their responsibilities and the role they play in the objectives of the business. Make it clear to existing staff who the new person reports to, what their job entails and their start date.

Top tips

Staff induction checklist

… Give new employees their terms of employment

… Set health and safety and fire and prevention rules, ensure new employees know about the first aid facilities

… Inform them about how they fit into the organisation as a whole, including the management structure and reporting lines, work policy and procedures and the company ethos

… Introduce them to other staff members and, where possible, go a step further by assigning somebody to familiarise them with the locality and local amenities at lunch or provide a book with photos, names and job roles for them to put faces to names.

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