60. DocTap

The days of waiting ages for a doctor’s appointment are over. This start-up enables you to book a same-day face-to-face GP appointment for an affordable fee

Founders: Dan Faber and Alex Hamilton
Founded: March 2015 (Launched July 2016)
Website: www.doctap.co.uk

Alex Hamilton had experienced chronic back pain as a result of his time in the armed forces but found it extremely difficult to get an immediate appointment with a GP.

Research revealed it wasn’t just him.

In fact, over a million people in London and across the UK were struggling to access primary care when they needed it. And Hamilton found that it seemed to be only private GPs who could take on those in need immediately – yet felt going private was only really accessible to the wealthy.

Already keen to start his own business, a mutual friend introduced him to Dan Faber – a former accountant and self-taught coder – and DocTap was borne; an affordable same-day private GP service.

DocTap allows people to book a same day, face to face appointment with a GP from £29 to £44 depending on the time of day and how far in advance the booking is made. There are no additional charges for writing prescriptions, sick notes or referral letters.

Its 50 subcontracting doctors – who are all highly experienced and UK accredited – are able to see four patients in an hour in 15-minute slots in Central London clinics that are all run from a centralised admin office manned by virtual receptionists.

Patients are able to request a female or male doctor when they book an appointment and can choose to see the same doctor again.

Since starting two years ago, DocTap has treated more than 14,600 patients – 97% of whom it claims would recommend the service to their friends and family – with tourists and students accounting for a large proportion of its customer base.

DocTap is on track to hit £1.2m turnover in 2018 and the next 12 months will see the business consolidate its business in the capital before expanding to new cities and, eventually, countries…

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