Jamie Waller: JBW Group

Focus: Debt recovery

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Jamie Waller, 31
Company: JBW Group
Web: www.jbwgroup.co.uk

Jamie Waller set up JBW Group six years ago determined to challenge negative attitudes of the bailiff industry. With a four-year BBC fly-on-the-wall documentary deal helping to boost publicity, the business is going from strength to strength. Though it had to cut costs during the recession, Waller says they came out “leaner and stronger”; the business saw a turnover of more than £7m last year, which is projected to hit £15m in 2010-11. With two acquisitions under its belt and plans for a further 10, JBW is on track to become the largest bailiff provider in the UK.

2012 update

Following a turnover in excess of £12m in 2011, JBW became the first private business to voluntarily undertake a Good Governance Audit in the same year.

Determined to take the bailiff industry into the 21st century, Waller invested £1m into the commissioning of a cloud-based debt and recovery system, which is expected to shake up the debt recovery sector upon launch in October 2012.

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