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Worldpay UK

Worldpay UK is one of the countries most trusted merchant account services provider. Find out why now, and get quotes for your business

Worldpay is a leading payment processing provider, supporting over 400,000 merchants across 146 countries, all around the world.

Offering a range of services, systems, and solutions, Worldpay enables merchants to process payments quickly, simply, and in a way that works for their business and their customers.

Worldpay’s merchant services include the Worldpay Payment Gateway, Worldpay Zinc, and Worldpay Card Machines, allowing companies to seamlessly take a wide range of payments, including card payments, online payments, mail and phone payments, and email payments.

What is Worldpay?

Worldpay offers one of the world’s leading payment processing technology solutions that allow merchants around the world to accept a wide range of payment types, across multiple channels, anywhere in the world.

With over 30 years of experience in the payments sector, Worldplay has played a pioneering role in the development of innovative technology solutions, for in-store, online, and mobile payments. Today, the company employs over 5,000 people in their corporate headquarters in London, as well as 25 offices, in 11 countries all around the world.

The brand offers over 300 different payment methods, supporting over 400,000 different merchants across 146 different countries.

In the UK, Worldpay is the leading payment provider, processing approximately 42% of all transactions that are made. Working with businesses of all shapes and sizes, the brand is trusted by some of the UK’s largest retailers, as well as by hundreds of thousands of small and medium sized businesses in the UK, including over 16,000 hairdressers, over 24,000 restaurants, and more than 9,000 pubs.

The brand also works with some of the most innovative, fast-paced eCommerce businesses around the world.

On average, Worldpay processes over 31 million mobile, online, and in-store transactions – almost 400 every second.


Worldpay Merchant Services

Worldpay Merchant Portal allows merchants to seamlessly take a range of different payments, including card payments, online payments, mail and phone payments and email payments.

There are a range of Worldpay Merchant Services on offer, including:

  • Worldpay Payment Gateway – The Worldpay Online Gateway allows merchants to take safe and secure credit card, debit card, and PayPal payments through their website.
  • Worldpay Zinc – Zinc allows merchants to take card payments anywhere and at any time, using a Chip & Pin keypad alongside the free Worldpay Zinc App to process fast, simple, and secure payments on the go.
  • Worldpay Card Machines – Worldpay offers a range of card machines and readers to cater to merchants’ differing business needs, including countertop card machines, portable card machines, and mobile card machines. All Worldpay card machines allow customers to pay quickly and seamlessly, supporting most major electronic payments methods, including mobile wallets as well as gift and loyalty cards.

Catering for businesses of all shapes and sizes, Worldpay merchant services also include support for larger businesses in taking payments, Worldpay Market Insights, Worldpay Global Market Insights Hub, and My Business Hub, an all in one point of sale system that simplifies merchants’ everyday admin.


Worldpay Payment Gateway

The Worldpay Online Gateway allows merchants to take safe and secure credit card, debit card, and PayPal payments through their website.

Providing access to Virtual Terminal and Pay by Link, the Payment Gateway allows merchants to offer their customers more ways to pay.

The Worldpay Payment Gateway is designed to make taking online payments as simple as possible. Customers don’t need to leave the merchant’s site to make a payment – they simply add items to their online shopping basket, enter their card details on a Worldpay hosted payment page or an integrated payment page. Their details are then sent to the payments gateway, where the payment is authorised.

As well as making life easier for customers, the Worldpay Payment Gateway also offers a number of benefits for merchants. There are a number of packages and pricing structures available, offering flexibility for businesses of all shapes and sizes. In addition to this, the built in Business Manager Tool allows merchants to track and manage their transactions, and access key reports and insights.

This industry leading payment gateway also offers advanced fraud protection, enhanced reliability, and a user-friendly system.


Worldpay Zinc

Worldpay Zinc
Worldpay Zinc allows merchants to take card payments anywhere and at any time.

Ideal for small and medium businesses, the chip and pin keypad works alongside the free Worldpay Zinc app in order to process fast, simple, secure payments on the go.

Making taking card payments convenient and hassle-free, Zinc Worldpay offers a range of useful features, including:

  • Processing payments – Merchants can easily take chip and pin and traditional magnetic stripe card payments face to face using the dedicated keypad or over the phone using the WorldPay Zinc online portal. Once a transaction has been approved, the funds are automatically transferred into the vendor’s nominated bank account, usually within four working days.
  • Receipts – Worldpay Zinc allows merchants to instantly provide customers with receipts via email, SMS, or by connecting their phone to a Bluetooth printer in order to print physical receipts there and then. Receipts can be customised with the business logo, and can even feature a map of where the payment was taken.
  • Book-keeping – Through the Worldpay Zinc Dashboard, merchants can easily manage their books and accounting activities, including viewing payment summaries, exporting data, and tracking payments.
  • Keypad – The Worldpay Zinc keypad is designed to be highly functional and easy-to-use, whilst looking professional. It also comes complete with a 12-month warranty for peace of mind.

Worldpay Zinc is safe and secure, using the same Chip & Pin technology as standard terminals and certified to Payment Card Industry Security Standards, including EMV Level 1 and 2.


Worldpay Card Machines

Worldpay offers a range of card machines and readers to cater for merchants’ differing business needs, including countertop card machines, portable card machines, and mobile Card Machines.

All Worldpay card machines allow customers to pay quickly and seamlessly, supporting most major electronic payments methods, including mobile wallets as well as gift and loyalty cards.

All Worldpay card readers and card machines allow payments to be authorised and processed quickly and efficiently, allowing customers to make hassle-free card payments.

Both countertop and wireless card machines allow merchants to accept credit, debit chip card payments, and gift card payments. Featuring state-of-the-art near field communication technology, they allow merchants to take contactless payments such as Apple Pay and other mobile wallets.

Committed to safety and security, Worldpay card machines also feature tamper-resistant hardware and EMV compatible features that help to prevent fraud.

Merchants can also access online transaction reports which will allow them to obtain an in-depth understanding of how their customers shop, as well as technical support and equipment replacement to keep them up and running.

Wireless card machines offer enhanced flexibility, allowing merchants to take payments at their table, at the bar, or anywhere in store, saving counter space and allowing multiple points of sale. Payments can even be taken when a wireless signal is unavailable.


Worldpay Fees

Worldpay’s pricing system is designed to be as flexible and business-friendly as possible, offering a range of plans that have been expertly created for businesses of every size and type, covering both face to face and online payments. None of worldpay’s plans or monthly charges feature a joining fee.

When it comes to Worldpay fees, there are there are three ways to pay:


Worldpay Fixed Monthly Packages

Worldpay’s fixed monthly packages allow businesses to enjoy fixed monthly rates that are agreed in advance, so they know exactly what they’re paying in advance.

For both online and face to face packages, fixed monthly packages include terminal rentals and start from £49.99 per month, including transactions up to a set threshold as well as authorisation fees.


Worldpay Standard Packages

Worldpay Standard Packages include a combination of regular monthly fees and transactions charges based on business volumes.

For face to face payments, charges include a monthly terminal rental fee starting from £17.45, a minimum monthly service charge of £15, a PCI annual management fee of £29.99, and debit and credit transaction rates.

For online payments, charges include a monthly online payments gateway fee of £19.95, transaction authorisation fees, debit and credit transaction rates, a gateway fee of 10p per transaction, and a PCI annual management fee of £29.99.


Worldpay Pay As You Go Packages

Worldpay Pay As You Go Packages are ideal for merchants that don’t want to sign up to a fixed monthly commitment. Simple transaction fees are incurred whenever a payment is taken.

Worldpay Pay As You Go is a relatively new service that allows start-ups and small businesses to opt to pay a fee every time they take a customer card payment, rather than paying monthly or annual charges.

Designed to simplify charges, the Pay As You Go payment structure is perfect for business that are seasonally focussed and don’t take payments all year round.

Worldpay’s Pay As You Go service is extremely competitive. There are no sign up fees and users simply pay a 2.75%+£0.20 transaction charge for using the service. The service doesn’t tie merchants into expensive or lengthy contracts, so they can stop using it whenever they need to.

Applying the same transaction rates to both debit and credit card payments, the brand’s Pay As You Go service is reliable, easy to use, and can be used online as well as on mobile phones and tablets. The flexible package also comes complete with 24/7 support in case they experience any problems.

Compare Worldpay costs and packages

All packages and payment types can be upgraded with a range of optional bolt ons, including My Business Dashboard, a Virtual Terminal, Pay by Link, Online Payments Gateway, and Risk Manager, Future Pay, and the Worldpay Benefits Club.

For information on credit card processing hardware, visit our ‘how much does a chip and pin machine cost?’ page. For information on the fees associated with these payments, visit our ‘how much will it cost to process card transactions?’ page.


Is Worldpay Safe?

One of the main concerns voiced by merchants is: is Worldpay safe and secure?

And that’s only natural – after all, it’s vital that a business is able to keep their customers’ financial information safe as well as their own.

Worldpay takes safety and security extremely seriously, implementing a number of processes, services, and measures that will allow merchants to take safer payments and reduce the risk of fraud.

Anyone accepting card payments from customers needs to be compliant with the Payment Card Industry Data Security Standard (PCI DSS). Worldpay orders a SaferPayments programme that takes customers through the steps needed to become sully compliant, including access to an online portal, as well as email and chat support.

Being PCI DSS compliant offers a number of benefits – reducing the risk of data security breaches, safeguarding businesses against card scheme fraud, giving customers extra confidence, and helping businesses to avoid fines and non-compliance charges.

Worldpay allows merchants to accept chip cards whilst optimising security and fraud protection, with EMV payments. With years of experience supporting EMV, Worldpay helps businesses to protect their businesses from EMV fraud liability – allowing them to upgrade their payment infrastructure to accept chip cards and provide their customers with peace of mind.

The Worldpay security team also issues monthly security tips to help protect merchants’ personal, business, and customer information, as well a comprehensive, up to date guide to minimising the risk of fraud.


Worldpay Customer Services

Worldpay offers an extensive customer services and support programme.

The Customer Support area on the Worldpay website offers a whole host of step by step guides and learning tools to help merchants set up, operate, and get the most out of their equipment and platforms.

For merchants that would like to speak to an advisor, the UK payments team is available 24/7, 365 days of the year, offering card machine support as well as online and virtual terminal support. There are also specialist teams dedicated to helping larger businesses switch their systems over to Worldpay.

In addition to this, there’s also a handy online store where merchants can buy all the accessories they need, from cleaning products and toners, through to tally roles, car chargers, and terminal stands.

Worldpay Support

Worldpay offers a comprehensive technical support service, both over the phone, online, and face-to-face.

Qualified engineers are available to go out to merchants and install new equipment if necessary. If problems arise during use, merchants can call the dedicated customer services team, available 24/7, 365 days a year, who can often resolve the issue instantly over the phone. When this is not possible and it’s thought that there is an on-going issue with the equipment or system, Worldpay engineers will attend and resolve.


Compare Worldpay merchant account services

Worldpay are one of the world’s most well recognised merchant account providers. On this page we have included a huge amount of information about why, what they offer, and what your business could get. For more information, you should to speak to a supplier today – we can help here.

Completing the form at the top of this page is free, quick and easy, it will put you in touch with up to four merchant account service providers. Save time and money today – you just need to fill in the simple form.

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