Top 20 round-up: Blue Dot secures £50,000 investment through NESTA

The latest news and deals from our Top 20 start-ups of 2011

Blue Dot has been selected as one of the first 15 businesses to secure investment from NESTA’s Innovation in Giving fund.

The social currency concept – which rewards people for doing good things such as volunteering, donating or liking not-for-profit businesses on Facebook – was chosen from over 400 applicants to receive £50,000 from the Fund.

Launched in September, the £10m Innovation in Giving Fund is part of a £34m package from the Cabinet to increase levels of social action.

Cubesocial wins Local Business Accelerators award

Social media manager Cubesocial has been selected as one of the outstanding businesses of its local community.

The start-up, which is based in Basingstoke, was chosen as one of three businesses in the area to win the regional Local Business Accelerators award, which includes a three-month advertising campaign in a local paper and mentoring.

The business – which was recently named as a ‘One to watch’ by Index B, alongside Top 20 peer Crowdcube – will now go through to the final, where it will be assessed for its ability to create jobs, revitalise its local community and create economic growth.

The overall national winner will receive mentoring from Dragons’ Den star Deborah Meaden.

Marketinvoice celebrates £1m-December with international expansion

Financial e-commerce site Marketinvoice has announced plans to expand into Asia, less than a year after its launch.

The start-up – which allows suppliers to ease cashflow woes by auctioning outstanding invoices – is setting up a liaison office in Hong Kong, after spotting demand for international invoice auctioning.

The move follows a record month of trading for Marketinvoice in December, when the site helped small businesses access over £1m in finance. The founders expect their clients to auction up to $5m (£3.1m) through the site in 2012.

The fore-mentioned businesses are all among those chosen as our Top 20 start-ups of 2011

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How can I market my business with no money?

Top tips for raising awareness of your brand with little or no marketing budget

Q: I’ve recently started a slogan t-shirt business, specialising in timely, humourous prints. I’m funding the venture from my personal savings so trying to keep costs as minimal as possible, by making up the designs to order, for example. For business to take off I know I need a strategic marketing campaign but I’m not sure how to get my voice heard without a substantial financial outlay. What low-cost or free marketing opportunities are there?

Alyssa Smith writes:

As someone running a young business myself, straight out of university and with no financial backing or savings when I first started, I found getting my company name out there to be really difficult. No one wanted to buy from someone they had never heard of before, who didn’t even have a ‘proper’ website. I tried getting retailers to stock my jewellery on a ‘sale or return’ basis, but even that was difficult, as they were reluctant to stock someone’s work who didn’t have any existing retailers in the first place.

It seemed like no one wanted to give me a chance, because they had never heard my name before. It was a vicious circle. How was I going to get my brand name out there if no one would give me the chance in the first place? I won’t lie, I felt very disheartened, and for a split second I considered giving up. But that would have been the biggest mistake of my life.

I decided to explore my ‘free marketing’ opportunities, and after a bit of brainstorming, I came up with some free ideas and unusual ways to promote my business. After all, this was my only option; I had no money for advertising so I had to make these ideas work. I put my business onto social networking sites such as Facebook and Twitter, and I made a collection of jewellery that actually looked like a ‘family’ of related items, not just random pieces I had made, giving the collection a name.

I used to post pictures of my jewellery, along with the price and contact details for people to phone me if they wanted to buy. It was as simple as that. I had no website so this was the best I could do at the time.

The phone started ringing with enquiries. It was slow at first: one person would call, and then a friend of that person. But eventually news spread and my collections started selling, and this gave me the fuel to carry on and keep promoting my business on Twitter and Facebook. I would post testimonials of what customers had said about my work, which would lead to more sales.

However, this alone wasn’t enough. I started writing to local newspapers and magazines, and asking them if they would feature my new business as I was a local person. Local press love local news, and if you can think of an interesting enough angle, they will often feature your story.

I used to write to magazines and ask If I could write a column for them on ‘how I started my business’, or ‘the trials and tribulations’, as this would be beneficial to both parties and allowed me to get my name out there a little bit more. Once I had been featured in the smaller magazines, I could then approach larger ones with a portfolio of media that had already featured me. In this way, I slowly climbed my way up a small ladder and started gaining recognition of my company.

Referring to the question, I wouldn’t say I planned a ‘strategic marketing campaign’ for my business; I just did whatever I had to do to get my name out there. Celebrity endorsements are also a great way to build recognition of your brand. Perhaps you could send a few of your t-shirts off to celebrities who you feel would reflect your brand well and who would appreciate them? This worked for me from the very early stages of my business, and again, it costs very little.

There are so many ways to market your business but my main advice would be to get creative with your ideas, make your company stand out from the rest, and most importantly, never give up! I even tattooed the word ‘Dreamer’ onto my wrist to remind me to keep going every day – silly things like that can really make a difference to your drive and enthusiasm to achieve your goals.

Good luck; and if you haven’t already rocked the world of social media, what are you waiting for?

Alyssa Smith founded luxury jewellery brand Alyssa Smith Jewellery in 2009. She was shortlisted as ‘Entrepreneur of the Year 2012’ and is resident entrepreneur at North Hertfordshire College and an ambassador of the Peter Jones Enterprise Academy. Follow Alyssa on Twitter: @alyssajewellery

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Tech innovators offered start-up support with launch of £150m fund

MTI partners with university research centres to provide seed capital

A new investment fund designed to help tech innovators transfer their ideas to market was unveiled yesterday.

The Orion Fund – which was launched by venture capital firm MTI, in partnership with the Universities of Manchester, Edinburgh and University College London – aims to raise £150m for tech start-ups, making it the largest investment fund of its kind in the world.

Working with three of the UK’s top six universities for commercial tech research, the fund will assess hundreds of innovations for their potential – and many will receive pre-seed funding to test their viability as businesses.

Ultimately, 35 of the country’s best tech innovations will be selected to receive seed funding of between £250,000 and £750,000.

These businesses can then potentially bid for further investment, typically ranging from £3m to £5m, at a later stage. The fund, which is currently raising its investment finance, hopes to accumulate the capital from pension funds, insurance societies and family offices.

Four leading investors will use their networks to join the fundraising effort, before joining the board as fund partners when the target is met.

Speaking for the new partners, Sir Richard Heygate said: “The United Kingdom has always been one of the most innovative countries in the world, although sometimes it has lagged behind others in turning this creativity into world-ranking businesses.

“The new fund is well positioned to…create significant new wealth for our investors and our country.”

 

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Healthy restaurant chain Leon to launch franchise model

Fast food veteran hired to head up operation

The former chief executive of Burger King has been hired to guide the UK roll-out of a brand-new franchise – based on healthy eating restaurants.

Brad Blum, who was Burger King boss from December 2002 to July 2004, has taken a senior advisory role at Leon, six weeks before the brand’s first franchised outlet opens for business.

The restaurant will be based in the entrance hall of London’s Kings Cross station, and a further eatery will open at Heathrow Airport shortly after.

Leon’s founders Henry Dimbleby and John Vincent, who have hitherto focused their expansion on London and the South East, plan to open a further three Leons – with the ultimate goal of 30 franchised outlets across the UK and US.

Dimbleby and Vincent have also inked an agreement with US firm HMSHost to manage the initial wave of franchised premises.

Leon already serves 50,000 people every week, and recorded revenue of £12m in 2011. The founders hope that, by adding a dash of Blum’s fast food acumen, they can create a truly unique proposition.

Dimbleby – son of the famous BBC political anchor David – told The Financial Times: “We believe that there will be a few global players who will succeed in serving good fast food. Our ambition is to be one of those.”

To find out more about franchise opportunities with Leon, keep an eye on the Leon website.

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Subway franchise plans to open 600 new UK branches

Sandwich giant set to explore hospitals, airports and petrol stations

Subway, the international sandwich franchise, has announced plans to open 600 new branches in Britain and Ireland over the next three years, creating 6,000 new jobs in the process. It is thought that the company, which has earned global fame for its quick-service rolls and baguettes, hopes to explore new locations such as hospitals, airports and petrol stations during the expansion. Subway believes that the recession has increased public demand for quick, affordable meals. Its signature lunch deal, currently available for just £3, is specifically designed to capture this market. The franchise currently comprises more than 1,400 stores across the UK – a five-fold increase on 2004. Furthermore, footfall has soared across the country in recent months. According to Subway’s latest UK financials, sales at stores which opened before January 2011 have risen 10% in the last 13 weeks. Discussing the UK expansion, Fred DeLuca, president and founder of Subway, said: “Everybody eats three times a day; it’s only a question of where they choose to eat. The longer-term trends are people eat out more often. “When we get to 2,000 stores, we’ll have about one store for every 30,000 people (in the UK). That’s actually quite low density for us. In the US and Canada, we have one store for every 12,000 people.” For more information on franchise opportunities with Subway, visit the Subway website.

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LinkedIn game helps entrepreneurs risk-assess their business

Snakes and ladders’ style game calculates insurance needs

An innovative new game to help entrepreneurs risk-assess their business ventures has been launched via LinkedIn.

The ‘snakes and ladders’-style game was devised by AXA Business Insurance after its research suggested that many new business owners start up without properly assessing the risks they may face – or taking steps to safeguard their start-up.

The new online game can be played using LinkedIn login details, and helps players assess their insurance needs with a series of true or false questions. Players can compare their scores with their LinkedIn contacts, to aid discussions and advice sharing on the topic.

Amanda Blanc, CEO of AXA Commercial Lines, said: “New businesses are the backbone of our economy and will help drive us forward.

“They need to be as prepared for the risks they may face as they grow, by taking out protection.”

Regarding the specific target audience, Blanc added: “This online game is designed to encourage small businesses – particularly those just getting off the ground – to think about the risks and [how] to ensure their business climbs the ladder of opportunity, rather than falls down following unexpected disaster.

“It’s intended to be a fun way of getting a serious message across: without the right protection, a small business may not survive a pitfall.”

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PM challenges potential entrepreneurs to unleash the ‘Business in You’

Cameron also pledges under-used government offices to start-ups

The prime minister David Cameron has today unveiled a major campaign to boost entrepreneurship in the UK, following last week’s reports that he would launch a new start-up initiative.

The nationwide ‘Business in You’ campaign – which was launched in partnership with StartUp Britain – aims to inspire potential entrepreneurs to start their own businesses and to encourage existing small businesses to grow.

Based on the concept that there is “a business in everyone”, the campaign will champion the stories of nine inspirational UK entrepreneurs, from a variety of backgrounds, who have used their passion or talent to develop successful businesses.

The ambassadors include Jamal Edwards, the 21-year-old founder of SBTV – an innovative broadcast company which has amassed more than 50 milllion YouTube views.

Moonfruit’s Wendy Tan-White, Alastair Mitchell of Huddle, Richard Moross from moo.com and Paul Lindley, founder of Ella’s Kitchen – one of the 10 fastest growing private companies in the UK – are also among the campaign heroes.

Cameron further pledged to make up to 300 empty and under-used government offices available to entrepreneurs struggling to find suitably flexible and affordable work spaces, from which to start or grow their businesses.

Launching the campaign in front of an audience in Leeds this morning, Cameron said:

“Small businesses and entrepreneurs are the lifeblood of the British economy and I am determined that we, working with the private sector, do everything we can to help them to start up and to grow in 2012.

“I want to encourage people to go for it and make this the year of enterprise – whether that is fulfilling their dream of starting a new business or taking the leap to grow their business, to employ more staff, or to start exporting.”

The initiative will draw on the resources of a number of private sector partners to offer potential entrepreneurs advice on starting up, including workshops, web-based seminars and video tutorials, covering topics such as finding finance and mentors.

Michael Hayman, co-founder of StartUp Britain added: “Is there a business inside you? We believe the answer is yes and we want to inspire those with a dream to make it a reality by starting their own business.

“All around the country are people proving that you can make it in Britain, be your own boss and create the jobs that can help transform communities. This campaign champions the courage and determination of Britain’s entrepreneurs – the people that change things. The people that have a go.”

For more information on the campaign, visit the Business in You website

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SportPursuit: Adam Pikett and Victoria Walton

The co-founders on finding cheap offices in Mayfair, and why start-ups must persevere to find the low percentage of people willing to say “yes”

Name: Victoria Walton, Adam Pikett, Rhys Jones
Age: 29, 31 and 28
Company: SportPursuit
Staff numbers: Nine (including the SportPursuit dog)
Company description: Sport flash-sales
Website: www.SportPursuit.com
Tell us what your business does:

SportPursuit.co.uk is the UK’s first sport flash-sales website, combining top sports brands and fantastic prices in our seven day flash-sales. Each sale is specific to one brand and offers a tailored range which showcases the brand.

Where did the idea for your business come from?

Flash-sales sites have sprung up rapidly across the UK in recent years. Historically, flash-sales sites have focused on fashion and homewares, however there wasn’t anything out there for sportspeople who wanted to find a great bargain.

As keen sportspeople ourselves, we’d spent hours trawling the web for great prices on brands. SportPursuit helps manage this, putting all the bargains together in one place, while using the flash-sale concept to make shopping more exciting.

How did you know there was a market for it?

The sportswear market in the UK is very large, worth in excess of £8bn a year, and many customers are looking for bargains given the economic uncertainty.

A recent Accenture survey revealed that, in the US, 54% of households earning over $150,000 a year now subscribe to a daily deals site. So the fundamental characteristics of the market felt good for a sports flash-sale site.

Given these characteristics we made our unique selling point very simple: great sports brands at unbeatable prices. We work hard to combine this with great customer service managed by us, the founders of the business.

What were you doing before starting up?

Victoria was working in retail as a manager at OC&C Strategy Consultants and previously studied biochemistry at Oxford. Adam was associate partner, also at OC&C, and has nine years’ experience working in retail and consumer goods. He studied chemical engineering and management at Cambridge. Rhys was investment manager at Summit Partners, but previously worked at OC&C as well. He studied engineering at Oxford.

Have you always wanted to run your own business?

We all come from entrepreneurial families. Victoria’s dad founded and sold Udex, a data aggregation business, while Adam’s mum started her own business at age 14. Running our own businesses is in our blood!

The most appealing thing about being your own boss is that everything you do really makes a difference. If it’s not important, you don’t do it and, if it is, you put everything into it and really make it happen.

How did you raise the money?

To date the business is entirely self-financed. We are investing all the money we’ve saved over the last five to 10 years in the business, to prove the concept for other investors.

Now we’ve done that, we are in the process of raising seed funding from friends, angels investors and potentially venture capitalists (VCs), to give the business the kind of cash injection that will take it from a good idea to a self-sustainable business.

How did you find suppliers?

Finding suppliers is one of the easier parts of starting a retail business – ultimately brands need retailers. We got a good headstart at ISPO, one of the largest outdoor and ski shows in the world, and haven’t really looked back since then.

What challenges have you faced and how have you overcome them?

You only ever face one challenge in business; it’s a short two-letter word and one of the easiest to say – “no”.

When you kick off, you’ve got lots of energy, a great idea and all you need to do is make it happen. However, you need to find the low percentage of people who are willing to say “yes”, take a chance and give themselves that little bit of extra work to do.

Those people are out there, you just have to keep on looking. One of our friends says: “Starting a business is like being kicked in the nuts 100 times a day. All you have to do is keep getting up.”

What planning did you do before you started up?

As strategy consultants, planning is what we did for a living. We spoke to potential suppliers and investors, researched the market and built a business plan – to make sure we had something worth going for. It was only then we decided to take the leap and began quitting our jobs.

How have you promoted your business?

As on online retail business there are a huge range of opportunities and we have started trialling them, putting more money into what works.

The low point was probably getting thrown out of the car park at the London Triathlon Expo for handing out flyers to the athletes who were competing or about to compete – but we got good new members, so in reality it was time well spent!

How much do you charge?

SportPursuit is free to join so there is no cost to becoming a member. In terms of our product prices, we aim to be the cheapest in the UK and to hit a discount of 50-70% off the RRP.

Where is your business based?

We’re based in Mayfair. Ironically, we found this office offered the cheapest rent we could find anywhere in Central London, because it’s a stub end lease on a building that is scheduled for demolition. What you win from nice neighbours, you lose on interior décor!

What has your growth been like?

The business has grown very rapidly since we’ve launched, with revenues increasing at 50-100% a month.

What’s the impact on your home life been like?

We’ve come from careers where proofreading documents at 4am is not uncommon. Against that, starting your own business is a walk in the park in the hours stakes.

However, what it (slightly) reduces in hours, it makes up for in emotional intensity. Starting your own business is hard – don’t be under any illusion – but it’s fun. You get to take your dream and make it happen. What can be better than that?

What would you say the greatest difficulty has been in starting up?

Finding a dog-friendly office to house Bentley, SportPursuit’s labradoodle (and most recent recruit)! Of course, it also had to offer flexible lease terms and low cost per square foot.

What was your first big breakthrough?

There are so many breakthroughs, each bigger than the next. Finding someone we trusted to advise us, getting the first supplier to sign up, a working website, our first sale, our 10,000th member – they all add up.

Every day we are looking forward to the next big thing, whether it’s a sale with our favourite outdoor brand or adding 1,000 members in a day for the first time.

What would you do differently?

Listen to the advice of people you trust the first time. The greatest pearl of wisdom looking back was: “Raise money before you start – no one can prove your vision isn’t right.”

What advice would you give to budding entrepreneurs?

I read a book by Felix Dennis, which had two excellent pieces of advice…

1) Unless you are willing to work harder than anyone you know don’t become an entrepreneur.

2) Beg, steal, borrow, plead to get what you need to get the business going.

Follow those two and you’ve got a decent chance. Ultimately, a good idea is nice to have, but a successful business is all about execution.

Where do you want to be in five years’ time?

Maybe back in our office in Mayfair, once it has been refurbished, being able to afford the rent on the building when it looks a little more glamorous!

In all seriousness, we have big plans for the business but only time will tell if we can really nail it – so you’ll have to watch this space.

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Business ideas for 2012: The Olympics

Why the London 2012 Games hold many opportunities for aspiring entrepreneurs

Why is it so promising?

With some experts predicting that the Olympics will benefit the UK economy to the tune of £5.1bn, thousands of entrepreneurs are scrambling to get a slice of the action. With events taking place all over London, there are manifold opportunities for everyone from hotels to hot dog sellers, fashion houses to tour guides.

In fact, chief executive of LOCOG (the London Organising Committee of the Olympic Games), Paul Deighton, expressed his fear that business hasn’t recognised the level of opportunity available.

Every major sporting event triggers a boom in consumer spending. For example the Euro 2004 football championship boosted by the economy by £160m, even though the event was held in Portugal and England were knocked out well before the final. With this year’s Olympics taking place in London, and athletes such as Sir Chris Hoy and Jessica Ennis becoming national celebrities, the marketing potential for this year’s games is almost beyond estimation.

As covered by Startups last year, the Royal Wedding created all kinds of novel business opportunities, from face masks to Prince William impersonators. So, if you’re blessed with creativity and entrepreneurial spirit, the Olympics could be the catalyst to realise your business dream.

What are the specific opportunities?

First of all, you should be very careful about selling Olympic-branded merchandise such as flags, hats and t-shirts. The Games’ organising committee has this area sewn up, and will be extremely quick to crack down on any unofficial suppliers attempting to flog merchandise bearing the Olympic logo.

A hotel is another obvious way to capture the Olympic boom, but you may find no room at the inn with this one. According to Robert Holland, of the Bermondsey Square hotel in south-east London: “The press view on the spike (in hotel demand) is slightly over-exaggerated. The increased rate of hotel accommodation is largely accounted for by the travel companies, rather than the hoteliers in many cases.

Plus, if you’re setting your sights on the Olympics, it would be really hard to set up a hotel in such a short space of time. Overall, I’d say this was an opportunity missed.”

However, a business which allows people to monetise their existing assets during the Olympics might have more joy. Sites such as parkatmyhouse.com, and campinymgarden.com, are likely to generate huge returns for people willing to rent out their property for tourists drawn by the games. After last year’s Royal Wedding, and the sprawling bivouacs it fostered, it’s clear that millions of tourists are going to come from all over the world without booking any transport or accommodation, and you can meet this gaping need.

Who’s doing it?

Matthew Parker, londonrentmyhouse.com

“I set Londonrentmyhouse.com up back in 2007 to put 2012 Olympic visitors, media and athletes together with London homeowners, and also help Londoners make the most of a once-in-a-lifetime financial opportunity for a short-term private rental. I’m a web developer myself and could see there was no other website (at the time) with the idea, so felt this would be a great challenge.

“The BBC made contact within the first few weeks and did a story about the private rental idea, in other words the opportunity for homeowners. This gave the website a great platform and international recognition. Since then media contact has come from the likes of AOL, MSN, Yahoo, The Guardian and The London Evening Standard. Traffic has been busy over the last few years (particularly last year during the Royal Wedding), but the last few weeks have been crazy.

“Adverts and visitor contact with homeowners have gone up dramatically, and I’ve noticed an increase in competitor contact. For example, in the last week a Canadian silver medalist from the Beijing Olympics, as well as Spanish and Australian Olympic team members have been using Londonrentmyhouse.com to find accommodation. I have also been contacted by a new Facebook property portal called ‘Property Place’, wanting to use my data in return for exposure on their application.

“Going forward after the Olympics, I would like to expand Londonrentmyhouse.com into a general London private rental portal for Londoners who would like to offer private accommodation to tourists, students and business visitors, as well as tourists coming for major events such as Notting Hill Carnival, Wimbledon, The Queen’s Diamond Jubilee and the Lord’s cricket test.”

Published Jan 2012

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Business ideas for 2012: Smartphone repairs

Driven by the meteoric rise of the smartphone – and the forbidding cost of off-contract handsets – smartphone repairs represent another key opportunity this year

Why is it so promising?

As we said in the mobile apps section, the smartphone market is growing out of all proportion. Around half the UK population now owns a smartphone, and with each unit costing up to £600, people are extremely reluctant to throw broken or faulty devices away – it’s much cheaper to get them repaired.

As smartphones become ever more complex, so the likelihood of faults increases, raising the prospect of even more demand for repair services in the coming years. And unlike the IT repair industry, which is populated by thousands of small businesses, the smartphone repair market is still at an embryonic stage, and you can realise real gains by being early to market.

What are the specific opportunities?

If you want to build a successful smartphone repair business, you’ve got to be familiar with the most popular models, and understand exactly how they work. The Android remains the dominant player in the UK smartphone market, but the iPhone is regaining ground fast, having increased its market share by 10% over the three months to November 2011.

In terms of your business model, you’ll need to decide whether you want to open a physical shop, or work from home and generate sales via your website. The choice will depend on your location, the volume of sales you need to generate to turn a profit, and your own profile. If you’re already established as an IT specialist in your local community, you may not need a shopfront to make people aware of you.

Who’s doing it?

Steve Pollitt, NokiaFix

“We’ve actually been going quite a few years now, but smartphones have changed the complexion of our business. They now make up a huge chunk of our business, particularly as we offer accessories too.

“We’re seeing a trend that people are buying fewer new phones. I think part of that is down to the networks – before the recession, people were getting a 12-month contract and a brand-new phone, but a lot of contracts are now 18 or 24 months, so phones are replaced less often. Plus there’s kind of a ‘mend not spend’ mentality in the current economic climate. A £30 phone might not be worth repairing, but with the iPhones, HTCs and BlackBerrys, people can’t afford to just buy a new one.

“If you want to start a smartphone repair business, you need to be really hot on screens and digitisers, because these seem to break quite a lot. It’s not rocket science – as the screens get bigger, there is a larger surface area to scratch or smash, hence the increased chance of wear and tear.

“When it comes to sourcing replacement parts, you need to get good quality where you can, because you only want to do the job once. Don’t try and scrimp; once you’ve found a supplier with good quality stuff, stick with them. Everyone uses eBay, and they see 3GS touchscreens for £5-£6, and they think you’re overcharging when you ask for £35. But good-quality replacement parts aren’t cheap.”

Published Jan 2012

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Business ideas for 2012: Mobile apps

It's a market experiencing lightning growth – could you cash in on the app extravaganza?

Why is it so promising?

Everyone with their eyes wide open knows the mobile app industry is growing at an explosive rate. In 2010 Apple’s App Store sold 4.5 billion apps, while over 10 billion apps were downloaded. According to global market intelligence firm IDC, 183 billion apps will be downloaded by 2015 – that’s 26 apps for every person on the planet.

The immediate prospects look particularly exciting. According to Paul Skeldon, author of the seminal book on the topic, M-Commerce: “The app market is going to continue growing in 2012. More people have smartphones; there are more different types of smartphones creating different app markets; and we may possibly see a new apps market through things like Apple TV.

“More and more people are embracing the app. It’s no longer the preserve of young, well-heeled early adopters. Just watch the TV and you’ll see more and more mainstream brands advertising their apps. It won’t be long before you see them around older demographic TV programmes.”

In addition to huge demand, the market presents relatively low barriers to entry. App development is significantly cheaper than many other tech businesses, and you don’t necessarily need to hire staff; all you need is a computer and expertise. And, if you can get on the App Store or one of its equivalents, you won’t face the costs usually associated with international expansion.

What are the specific opportunities?

First off, there are two key opportunities. On the one hand, you can create an app and launch it on one or more of the available platforms. Alternatively, for those that have created apps already, there’s the chance to set up a development business to offer others your expertise.

In terms of popular app types, Paul Skeldon says: “Gaming apps are still the most popular type of app, the biggest sellers and the most widely used. This reflects the fact that apps are still really a young people’s medium. However, the big gaming companies such as EA Sports appear to have this area sown up. Rovio did 48 different games before Angry Birds became a success – that gives you an idea of how hard it is to create a viable gaming app.”

Mobile retail apps might present a more promising opportunity, given the recent explosion in mobile commerce. According to IBM, 11% of all online sales were made from a mobile phone in 2011, and the major retailers are reaping huge benefits from app development. In fact, by December 2011 the eBay mobile app had been downloaded 50 million times.

Drawing on his own experience in writing M-Commerce, Skeldon says: “Mobile retail is cheaper (than conventional games), and it’s more of a level playing field. Personally I think the main app opportunity involves something that aggregates the retail experience, as you see with price comparison resources. Amazon does it really well – you can buy pretty much anything through their app, and it’s actually easier to buy through their app than through a website.”

Who’s doing it?

Alistair Crane, CEO, Grapple Mobile

“We started up in early 2010, and our vision wasn’t specifically to focus on mobile retail. We were relatively agnostic, we just wanted to work with large brands. It’s the market that’s pushed us into m-retail, and we’re now a specialist in this area.

“Over the last two years we’ve done close to 100 mobile apps, working with the likes of the Post Office, driving currency exchange sales, and McDonalds, which is using apps to drive promotions using location-based services. We’ve been recognised by the likes of the Startups Awards (where Grapple was named Mobile Business of the Year in 2011) and the Mobile Entertainment Awards, which is great.

“Every app is different, but there are some common features, which can be divided into two key categories: explicit, which users can see, things like vouchers and social network integration; and things that users don’t see, like in-app analytics which enable clients to track all the data from all their apps.

“Mobile retail apps are really popular for several reasons. Brands are getting more into the idea that there is a reason to treat mobile differently to in-store retail, and we’re seeing an increasing tendency for our clients to deliver offer-specific promotions through mobile apps. Starbucks, for example, has been offering extra shots of coffee to app users. Also, apps are trackable, and provide an ongoing one-to-one connection with your customer base. You’re not intruding on them; because they’ve downloaded in, they’ve opted in to your offering.

“With things like discounts proving ever more popular, retail apps are going to see increasingly demand in 2012.”

If you have a fair amount of technical know how, or an awesome idea for a mobile app, read our full-length guide on how to start a mobile apps business.

Published Jan 2012

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Business ideas for 2012: Social gaming

With Facebook users now spending a billion hours a month playing games on the social network, it’s easy to see why this sector is such big business

Why is it so promising?

If you can slash through the crowd and carve your own niche in social gaming, the rewards are endless. Zynga, creator of the popular game Farmville, was recently valued at $1bn, and it isn’t the only success story. For example UK firm Playfish, founded in 2007, has recently been snapped up by gaming giants EA for $400m after creating two popular Facebook games.

With Facebook devotees now spending a billion hours a month playing games on the social network, and the site expecting to hit one billion users by August 2012, it’s easy to see why this sector is such big business. The social, collaborative aspect of social gaming lends itself to viral growth, enabling popular games to grow exponentially and realise huge returns for their developers.

Big brands are using social games as a marketing tool through techniques such as in-app ads, and “gamification”, which enables brands to promote their products directly through the games.

According to research carried out by Enders Analysis in November 2011, the UK social gaming market will be worth around £400m by 2015, which explains why there is considerable interest from the investment market. Over two-thirds of all Britain’s internet users can be classed as ‘casual gamers’ so the potential audience is huge.

What are the specific opportunities?

Traditional games involving puzzles, battles or challenges remain popular, as Ella Romanos, managing director of interactive production and game development company Remode, says:

“In terms of social and network gaming, there’ll be a lot of opportunities in terms of free-to-play. A lot of the games tend to copy each other and target a certain demographic, and there’s plenty of opportunity to reach new people. There’s much more potential now playing in real-time with your friends.”

However, while the potential rewards are vast, you’ll have a tough job breaking into this market. The shadow of Zynga looms large over anyone trying to compete with it, and each month brings a flood of Chinese, Japanese and Korean start-ups, all capable of producing low-cost, high-quality games.

Another option is social betting, allowing people to bet on live events against their friends, and banter with each other as the spectacle unfolds. The competitive-yet-friendly aspect of betting dovetails perfectly with social networking, and it seems people are happy to part with real money to enhance the gaming experience. According to a study published by PopCap Games last November, over 30 million people have bought virtual currency on social games, using real tender.

A number of social betting pioneers are seeing huge success. For example, German internet start-up Crowdpark has enticed over 500,000 people to its Facebook-only gambling game, Bet Tycoon, in just nine months; meanwhile Betable, a company which describes itself as “Twitter for betting”, has been thriving ever since completing an eye-catching $3m funding round in summer 2010.

There’s no real limit to the amount of events, spectacles and competitions you can include in your betting platform; indeed Betable’s USP is that users can bet on absolutely anything. In addition to staples such as football, darts and racing, you could include TV shows such as Strictly Come Dancing and The X Factor – tapping into the ever-growing army of women now playing social games. Smarkets, Passoker, and Picklive are other recent entrants and PlayON has just gone live, so there’s still much to play for.

Who’s doing it?

Dave Nevison, co-founder of Bodugi.com:

“Bodugi started because I’ve been in the betting game as a punter for years, I used to work as a professional gambler, and I wanted to tie in my traditional betting and bookmaking knowledge with the social media experience of my kids. It could give betting firms a new relationship with their clients. All our punters can chat among themselves, and some people aren’t even aware that there’s a bookmaker involved.

“We launched Bodugi in March 2011. It’s a stand-alone site, but we’re integrated with other social media channels – you can click on the Facebook or Twitter icon and post a link specific to your gaming group to your feed. There’s a chatroom on our site, which allows you to have in-play banter with your mates, and on certain games we have a live leaderboard, which updates as the game progresses.

“We’ve already got 8,500 people signed up, and we’re hoping to secure an investment from a strategic partner within our space, which should enable us to accelerate our growth.”

Published Jan 2012

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Business ideas for 2012: Hobby and crafts

Why this year could be the perfect time to turn your crafting skills or hobby into a business

Why is it so promising?

Britain has always held artisan craftsmanship in high esteem; the UK has long had the biggest cultural industry in the world as a percentage of GDP. But, right now, things are getting even better. With the explosion of pop-up shops, the revival of fairs and markets, and a cultural shift away from bling and labels towards quaint and quirky boutique designs, the arts scene is in the middle of an extremely lucrative renaissance.

According to figures from the Crafts Council, the total UK market, encompassing both active and potential buyers, comprises 26.5 million people. And it’s never been easier to get a craft business off the ground. According to Doug Richard, former Dragons’ Den panellist and founder of the School for Creative Startups:

“The problem for a craft producer over recent years has been that you can’t build to a large scale, and you can’t serve a huge marketplace. But the web is changing the latter fundamentally. For example Notjustalabel, a platform for young designers, wouldn’t have existed 10 years ago. Now people can represent themselves globally, and still be small and independent.”

Furthermore, a series of advice and mentoring schemes have been developed, such as Crafted, so there is plenty of support available if you choose to go down this route.

What are the specific opportunities?

Jewellery making, ceramics, glass-blowing, textiles – whatever your craft, hand-made chic is in. It is also the perfect business to start off part-time, from home, allowing you to test the water and learn what sells before taking the plunge into full-time entrepreneurship.

The sector or specialism you choose to pursue will obviously depend on your own skills and knowledge. There’s no point starting a pottery business if your main specialism is jewellery design. In terms of competitors, there’s little difference between any of the major industries. According to recent figures, 34% of contemporary craft businesses operate in the textiles sector, with 30% specialising in ceramics and 21% in jewellery.

Furthermore, it’s hard to pinpoint one specific sector within this space, because all the major trades appear to be flourishing. A 2009 report from Mintel forecast 11% growth in the UK’s jewellery and watches market between 2010 and 2015, and at the moment this bullish prediction appears justified. However there has been equally significant growth in other sectors; for example, thanks to the efforts of start-ups such as the Cambridge Satchel Company, Britain’s boutique bags have captured the attention of celebrities around the world.

Whatever you choose to do, it’s important to keep in mind that this is not a hobby, it’s a commercial operation which has to be scalable. You might enjoy making, say, tables or wooden toys – but will you be able to ramp up your production levels to keep up with demand? If not, you’ll need to think about employing other people to share the workload.

And you also need to consider your sales and marketing strategy. As we said earlier, there are loads of exciting routes to market. In addition to Notjustalabel, NotontheHighStreet promotes dozens of start-up and home-based designers in a range of sectors, from weddings and childcare to toys and home furniture, while Etsy and Folksy specialise in hand-made wares. Similarly, ASOS provides a fashion marketplace for boutique as well as big designers. If you speak to the right people, you’ll give yourself a great chance of flying start.

Who’s doing it?

Dickie Wilkinson, DWRM

“I’m a designer and I work with silverware, specialising in cufflinks. Although I don’t make a lot of my own products, I do insist on having every product made in the UK.

“We started the business when I met Doug (Richard) at the School for Creative Startups in September 2011, although I already had some samples. I wouldn’t say it’s fully taken off yet, not in terms of sales anyway, but I’m now stocked in four stores, including one on Jermyn Street in the heart of London.

“Jewellery and ceramics are traditionally the two main professional avenues for arts and crafts, because there will always be demand for them. But the explosion has been towards the knick-knack things, inspired by Kirstie Allsop and the have-a-go-yourself attitude. People will increasingly go towards bespoke and commissioned work, and I noticed a lot of other arts and crafts businesses moving towards this at the School for Creative Startups.

“Thankfully, my business has scalability. I can ramp up to a bulk order for a department store, but also offer limited edition and bespoke. I come from a tailoring background, so that range of service was always there. We’ll increasingly see that bespoke element entering all aspects of arts and crafts in the next few months.”

If you’re a skilled craftsperson with an eye for what sells, read our step-by-step guide on how to start a craft business.

Published Jan 2012

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Business ideas for 2012: Independent coffee shop

With the UK coffee shop market expected to grow by 25% between 2009 and 2014, now could be a great time to grab a slice of the action

Why is it so promising?

Almost two decades ago, the cast of Friends introduced Britain to the delights of a casual natter in a coffee shop. Since then, this languid pastime has become a cultural phenomenon, and coffee shops like the iconic Central Perk beloved by Joey, Chandler and co can now be found on every UK street.

In the last decade, the number of branded coffee houses in the UK has risen three-fold, driven by an exponential increase in demand. According to Mintel, around 57% of UK consumers now use coffee shops regularly, enticed by the emergence of upmarket chains such as Starbucks, the increasing availability of ‘gourmet coffee’, and the popularity of coffee-fuelled sitcoms such as Friends.

The financial value of the industry is huge. In 2010 coffee shops were worth around £5bn, while last year total UK coffee sales were £2.1bn, 10% up on 2010 and twice the level of 2005. In 2009 the British Coffee Association predicted that the market would grow by almost 25% in the five years to 2014, and so far this eye-catching forecast seems well-founded.

With consumer titles such as Which? propagating the idea that independents provide a better cup of coffee and a more intimate atmosphere than the major chains, much of today’s demand focuses on boutique outlets rather than the big boys. In 2010, the number of independent coffee shops was almost equal to that of high-street giants such as Starbucks, Costa and Caffe Nero. In London, 35 independent bars opened last year, compared with 56 big-chain branches – and the gap could narrow further in 2012.

What are the specific opportunities?

When we talk about independent coffee shops, we’re invariably referring to self-consciously boutique outlets which serve high-quality coffee, and allow guests to eat in as well as take away. According to Mintel, around 47% of coffee shop users prefer to ‘sit in’ with their drinks, while just 8% take their coffee away, so you’ll need to offer a comfy, cosy area for people to lounge and chat. Meanwhile, offering WiFi so customers can hold meetings, or listen to bands in the evenings, could help to make your venue a popular destination within the community.

Another option in this sector is to become a mobile barista. These have become increasingly common outside stations and commuter routes in recent years, and give you the option of moving to markets or other locations during the day or at weekends.

Mintel’s stats also reveal that, of those who regularly consume hot drinks beyond the confines of their home, around half favour cappuccinos, lattes and mochas. So it’s essential that your coffee shop provides each of these three staples. Hot chocolate, filter coffee and traditional tea are also fairly popular, but there’s significantly less demand for cold drinks and smoothies. If you want your coffee shop to fly, it’s best to keep your drinks hot.

Finally, you need to think about the amount you charge. Although footfall in the coffee sector has soared in recent years, the amount individual consumers are spending has actually fallen – from an average of £3.50 in 2009 to £3.18 in 2011. So you’ll have to strike a delicate balance between premium quality and affordable pricing.

Who’s doing it?

Stephen Chiverton, The Coffee House Lymm

“I’m from Lymm, a small village outside Manchester, and before this I worked in music retail, where I met one of my business partners. We opened around six months ago, and we’re surpassing expectations. We were looking to break even in the first six months, and we’re doing better than that.

“Opening a coffee shop wasn’t a lifelong ambition. I looked at the buildings available in Lymm, and thought that this one would really suit a coffee house. The shop itself is quite a big unit, so we’ve designed it to be open and spacious. One of the top complaints we used to hear about coffee houses was that the tables were too close together, so we’ve deliberately left plenty of space between them, which seems to be a great feature.

“In terms of demographics, we get a lot of elderly customers, but also 25-35 year old women with young kids, and local businesses. The majority of our customers are women, but it’s not particularly pronounced. When we launched our business, we wanted to create a generally warm and relaxing atmosphere. It wasn’t gender-specific.

“Cappuccinos and lattes are our biggest sell, because those drinks can’t really be recreated at the consumer’s house. But we also have a siphon coffee machine, a Japanese invention which looks a bit like a chemistry set, and the coffee we get from that is selling well. And we do food, which is an important part of the business – a lot of coffee shop customers want light bites.”

If you’re a people person and you can meet the costs involved with setting up a coffee shop, this could be the venture for you. To find out more, read our full-length guide on how to start a coffee shop.

Published Jan 2012

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Business ideas for 2012: Frozen yoghurt

With the UK only just beginning to discover this US phenomenon, this sector holds opportunities for independents and franchisees alike

Why is it so promising?

Having first risen to prominence in the 1980s, frozen yoghurt is very much back in fashion. Seen as a less calorific alternative to ice cream, ‘froghurt’ is also touted as a means to alleviate indigestion, and an all-round healthy snack.

The big retailers appear reluctant to stock frozen yoghurt, so there are obvious gaps for small, cult eat-in stores, or for aspiring franchisees of the big global brands that are beginning to make headway in the UK. Because of the perceived health benefits, if you provide great customer service there’s no reason why loyal consumers won’t come back for their favourite yoghurt again and again.

In Britain, annual sales of frozen yoghurt are currently around £4m, but the potential is huge. In America, the market is worth around £4.9bn, and the UK market is forecast to reach £150m in value by 2013.

At present the market is concentrated in London, based around five market leaders: SNOG, Tutti Frutti (currently the world’s largest frozen yoghurt franchise), Frae, Pinkberry (a successful US brand which has launched two franchises in London), and Yuforia.

However, word is spreading, and the big players are preparing to move with it. Yusri Othman, the master franchisee responsible for the UK arm of global frozen yoghurt brand Tutti Frutti, told us: “In terms of expanding, I have a couple more outlets in Manchester coming up next month, and we want to partner with major brands such as Harrods.”

What are the specific opportunities?

Although the UK market is young and full of promise, there are three key questions you must ask yourself before you can enter it. The answers will determine the specific type of business you create.

First, you must ask yourself how you will cope with the pronounced seasonality of a frozen yoghurt business. Demand tends to soar in summer before contracting sharply when the weather gets colder, so you’ll need a plan for when the shop is empty. Some market leaders have begun selling waffles, or soup, to get through the winter months.

Then you’ll need to ask yourself how you plan to enter the market. Fitting out a stylish, roomy store, of the type pioneered by SNOG and others, can be extremely expensive – one expert we spoke to said it costs between £70,000 and £110,000 to furnish a frozen yoghurt store, on top of £8,000 for each dispensing machine.

If this sounds like your dream business but you don’t have the funding required, franchising may well be worth a look. It can often be easier to raise bank finance for a franchise business than a conventional company, as you are buying into a proven brand and business model that has already been profitable elsewhere, lowering the risk of default.

If you want to do it more cheaply, you could enquire about concessions in nearby shopping malls – however you should be prepared to cede a huge chunk of revenue to the mall bosses every month. At the same time, with a number of shops on UK high streets currently standing empty, 2012 may be the ideal time to negotiate favourable deals on rent, which would not have been possible before the downturn.

Finally, you should ask yourself how you plan to stand out. Frozen yoghurt is synonymous with colour and vitality, so your brand needs to reflect this. In addition to the three staple flavours (vanilla, chocolate and strawberry), you should explore more exotic alternatives such as blackberry and mango, which have both performed well for existing retailers. And you should also think about how you present your service. The name of your company, the uniforms of your staff and the furniture arrayed around your premises will all play a key role in sculpting your brand image.

Who’s doing it?

David Packham, Samba Swirl

“We launched our first store last April, and we now have two premises, in Islington and Battersea, with a third on the way. I’ve previously worked in the City, but my business partner comes from the US and she’s very familiar with the frozen yoghurt market there.

“We’re self-service, unlike brands like SNOG and Pinkberry which are based on you going to the counter and people serving you the product. Our self-service is designed to be more than just a machine. It’s a whole experience, with all manner of different flavours and toppings, a fresh fruit counter, and dispensers all along the wall.

“We’ve actually found that January has seen a revival in business, but that’s partly because the previous month was so quiet – in December people are treating themselves and not worrying about healthy eating in the run-up to Christmas. In general, though, we’ve found the weather plays a huge part in demand. We saw a huge spike when we launched in April, because the weather was so hot, and business fell around five-fold between summer and winter.

“To offset demand, we’re promoting high-end coffee and healthy snacks, fitting in with the brand image of frozen yoghurt as a fat-free ice cream and giving us an alternative revenue stream. And, because we’re self-service, we can go down to a single member of staff at quiet periods, reducing costs.

“Business is going really well. We’re currently outperforming our revenue forecasts by around 20%, and it seems that a few companies are trying to imitate us, which is some compliment!”

Published Jan 2012

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Business ideas for 2012: Dance and Zumba

2011 was the year of Zumba, and the power of combining fitness, fun and dance shows no signs of abating

Why is it so promising?

We may be in the middle of a recession, with rising unemployment and widespread anxiety, but thankfully a fast, fun and addictive Latin American craze is getting the world back on its feet.

Zumba, the dance workout which originated in Colombia, now boasts more than 7.5 million devotees around the world, thanks largely to its light-hearted, laid-back approach to dancing and getting fit. Google’s Zeitgeist feature, which lists the year’s most popular search terms, named Zumba among the hottest trends of 2011, and there’s no sign of it reaching saturation point just yet.

However, when it comes to setting up a dance business, Zumba is far from the only game in town. The enduring popularity of Strictly Come Dancing – which typically drew 12 million viewers during its last series – has led to a revival in ballroom dancing. Meanwhile street dancing has exploded among younger age groups, with more than 50,000 children taking part in classes across London last year.

Pole dancing is also going from strength to strength, as more and more women discover that learning these skills in a relaxed, female-only environment is a fantastic (and fun) way to stay in shape. According to one recent estimate, there are currently more than 30,000 pole dancing enthusiasts in the UK.

What are the specific opportunities?

New trends are emerging all the time – most recent Batuka, a Brazilian holistic workout akin to a hybrid of Zumba and yoga. So, if you want to create a thriving dance business, it’s wise to master as many different disciplines as possible, so you won’t be left behind when a new craze explodes.

If you’re a skilled dancer, and have a place to teach your chosen routines, the entry costs for this type of business are relatively low; you’ll need to get insurance, and rent premises, but there are few other overheads, unless you are doing something like pole dancing, which obviously requires its own specific equipment.

The one exception to this general rule is Zumba. If you want to become an instructor under the auspices of the Zumba brand, you’ll need to attend a basic training course, which can cost anything from £200, and then sit (or rather dance) a variety of additional courses created by the Zumba Academy. There’s no getting around this – Zumba is a company, not a generic fitness activity, so you’ll be in breach of copyright if you try and use the name without their prior approval.

Who’s doing it?

Sarah Johnson, Dance Fit Studio

“We’re based in Leicester, and we provide burlesque, Zumba, ballet fitness, street dance, belly dancing, and some tap. Basically we do anything that adds fitness for our members.

“I’ve danced in the past, albeit not professionally, and the idea to start my own business came three years ago. I’d had kids, contracted diabetes, and put on weight, up to a size 20. I saw Zumba on the shopping channel in 2009, realised I had to do it, and started going to classes in Burton-on-Trent – that was a 60-mile round trip, but it was the nearest place that did it!

“I got my Zumba qualification quite quickly, back in 2009, and I also trained in burlesque and Bokwa, a new dance routine which utilises hand signals and sign language. With all the licences I had to get – public liability, PPL, PPS, music licences – and the cost of the music equipment, it probably cost me around £1,000 to set up my business. Not that much compared to other start-ups, but then that doesn’t include advertising.

“We launched Dance Fit Studio in May last year, and I now employ five or six instructors in addition to myself. It’s hard work; I teach 18 classes a week, and on top of that I have to manage things like advertising and choreography. People might come to your class and think it’s the best job in the world, but there’s a lot of hard work that goes on behind the scenes.

“Zumba has been key to our business from day one, but it’s like when step and aerobics were big, you need to diversify – you can’t put all your eggs in one basket. That’s why I’ve got all the other offerings. With Bokwa, I think I could be a year ahead of the competition.”

Published Jan 2012

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Business ideas for 2012: Career coaching

With unemployment still rising, start-ups helping candidates hone their CVs, interview or pitching skills look set to do well this year

Why is it so promising?

With more and more people being made redundant during the economic downturn, job searches are at an all-time high. According to research published late last year, online demand for jobs in the UK rose by more than 8% in 2011, and further growth is likely in the coming months.

In addition to creating a recruitment agency or job search site, you could set up a CV writing business, or an interview coaching service. There are plenty of opportunities to explore.

What are the specific opportunities?

If you’re thinking of setting up your own recruitment business or job board, the market is extremely congested. The recruitment sector is dominated by nationwide firms such as Adecco and Kelly Services, while the lion’s share of the online job market is split between a handful of huge sites. For example, the Monster job site, which was originally founded in America, garnered more than 150 million CVs in 2009, while Fish4Jobs receives more than 1.3 million job postings a month.

If you want to penetrate this bulging market, it’s best to focus on a particular industry. 2011 saw particularly high levels of demand in the hospitality, catering, accountancy and engineering sectors, so a company which specialises in placing staff in these industries may have success.

Otherwise, a CV coaching business could be well worth looking into. People often find it hard to promote themselves in print, and many would rather pass the task of writing a long and time-consuming resumé on to a specialist.

Robin Webb, who set up his own CV writing business, CV Master Careers, in 2004, says: “We are seeing a steady upturn in demand for CV coaching – a lot of people are out of work and many more are fearing it will happen to them. People are being forced to make career changes and many are worried about it, so there is a big market out there. But you have to be flexible, and be prepared to work very hard.”

Alternatively, you may want to think about setting up a pitch or presentation coaching firm. In the wake of Dragons’ Den, thousands of people are trying to start their own businesses, and secure funding or contracts from established players. This is very much an emerging specialism, and you could grab a huge slice of the action by getting in there early. However, to be successful you will need top-notch communication skills, both written and verbal.

Who’s doing it?

Mai Davies, www.maidavies.co.uk

“My new pitch-coaching business is based on my experience as a national broadcaster and journalist. I’ve been an anchor for Sky News, I’ve presented for ITV Politics, and I still work for the BBC.

“My consultancy service has developed gradually, around my broadcast work. As a journalist I often get asked to run media training courses for multi-nationals and NGOs, and it’s just snowballed. Several PR companies have also approached me with celebrities needing media training for charity campaigns, and I train other presenters in the art of presenting talk shows.

“I’m in the process of formalising my pitch business right now, but I’m already seeing loads of demand. I was invited to provide specialist pitching advice at Tech Entrepreneurs Week in December, and my client base includes both businesses and individuals. It’s a real growth area, partly because people are finding it so hard to get funding. The banks are proving difficult, and competition is fierce.

“My clients are based all over the UK and abroad, so much of the pitch training is done online. Small companies realise that it’s no good spending time and money on your business and then delivering a substandard pitch. If you’re asking for thousands, it’s wise to get your pitch perfect.

“As a coach, a lot of what I do is about timing. When you’re pitching, you can’t cover someone in a blizzard of information, you have to stage it so it’s heard in the right way. If you get it right, you’ll have them in the palm of your hand; if you get it wrong, you’ve lost them almost straightaway. As broadcasters, we get 10 seconds before someone picks up the remote control, so I’m well-versed in this challenge!”

Published Jan 2012

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Business ideas for 2012: Cycling

More and more people really are getting on their bikes. Here's how you can jump on this trend in 2012

Why is it so promising?

The recent coronation of Mark Cavendish as BBC Sports Personality of the Year reflects Britain’s growing infatuation with cycling, sparked by increased fears surrounding the environment and obesity levels, congestion on the roads and public transport, and the government’s attempts to get more people pedalling through tax breaks such as the Cycle to Work scheme.

Despite the recession, sales in the cycling sector are set to rise from £2.1bn in 2010 to £3bn in 2015, and the cult following enjoyed by Brompton’s collapsible bike demonstrates that all manner of models and technologies will benefit from the boom.

What are the specific opportunities?

With more and more companies sponsoring cycle-to-work schemes for their employees, you might think about selling bikes, or setting up your own scheme management service. One company which has already done this is Please Cycle, which provides bespoke, employer-branded cycle schemes enabling staff to plan journeys, log their daily mileage and pick up air miles-style rewards.

However, you’ll have to compete with a swarm of established companies if you wish to succeed in this area. According to Ry Morgan, founder of Please Cycle: “There were 3.7 million bikes sold in 2010, and there’ll have been an increase in 2011. However the retail sales side is still dominated by the big players such as Evans and Halford, and the cycle-to-work space is also dominated by four or five market leaders.”

You might have more joy with a business offering cycle repairs, or one which caters for the public’s increasing desire for fashionable cycling apparel. With more and more people cycling to work, there is a growing demand for key accessories, such as jackets and bags, which can be worn both on the bike and in the office, and are both fashionable and practical. Wiggle.com is one brand that has emerged in recent years to sew up a fair chunk of online retail activity in this area.

Brompton’s Oratory jacket, launched in September last year, has registered only modest sales thus far, but this may be to do with the fact that the garment is reasonably expensive (around £250). If you decide to start a business selling fashionable cycling apparel, you’ll have to keep your operating costs low and your prices realistic. It won’t be easy, but you could capture a huge slice of the market by moving now.

Who’s doing it?

Rachel Bonny, The Michaux Club

“Through our new website, we sell fashionable cycle bags. Originally they were designed for female cyclists, but it’s evolved into a unisex business now.

“I had the idea while I was working as a womenswear designer for high street brands such as Top Shop and Whistles, and struggling to find a bag I could take on my bike and wear to work. About two years ago I had the idea of creating my own bags, and began to sketch out my own design using leather and waterproof canvas.

“I sold my first batch in December, and got an article in The Guardian’s ‘What to buy for Christmas’ list, which brought dozens of email enquiries. We are currently selling on a made-to-order basis while our manufacturing centre is being set up. I’m also currently taking a course in bag-making to improve my skills.

“The key demographic for us is mid to late-thirties, middle to upper-income city workers – people who have a demanding job but are also eco and fashion-conscious. As cycling is integrating more into the daily life routine, it’s less about having two outfits to wear, and now it’s about integrating the two.”

Published Jan 2012

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FPB applauds government decision to boost tech talent in schools

Statement comes as research reveals growing demand for IT in workplace

The Forum of Private Business (FPB) has applauded the government’s decision to invigorate the way IT is taught in British schools, as announced by the education secretary this week.

The move – which it is hoped will increase pupil engagement and foster young tech talent – was celebrated by the FPB, which claims this has been long demanded by its small business members.

The Forum’s chief executive Phil Orford said: “A targeted approach to what secondary school pupils learn in the classroom with an eye on the types of skills employers require is exactly what we need to see more of. Our own research has shown that there is a gap between what businesses need and what businesses get when it comes to education standards.”

The new plans came as the latest figures from Freelancer.co.uk revealed significant growth in the demand for tech talent. According to quarterly statistics, detailing the jobs posted on the website, one of the greatest increases in demand was for freelance C++ programmers (up 38%).

Other significant rises included demand for freelance programmers with skills in Java (up 36%), Android (up 33%) and Facebook (up 29%).

Orford added: “The future is digital, therefore there’s a clear requirement for more workers who are already skilled in this area, and who will want to take their studies in this subject further.

“Small businesses are desperate for employees with the right skills, and this seems a significant step in the right direction from government to achieving that aim by helping improve the calibre of school leavers in a key area.

“If the private sector is to drive and grow the economy in the future, we need well-educated innovators and entrepreneurs who can deliver in key growth areas such as IT.”

 

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What is crowdfunding?

How does crowdfunding work and is it right for your business?

What is crowdfunding and how does it work?

Crowdfunding is an alternative method of raising finance for a business, project or idea, popularised by Kickstarter.com in the United States.

Unlike angel investment, in which one person typically takes a larger stake in a small business, with crowdfunding an entrepreneur can attract a ‘crowd’ of people – each of whom takes a small stake in a business idea, by contributing towards an online funding target.

It is believed that, in many cases, this model is more successful than attempting to source the full investment required from a single individual or organisation. Furthermore, while some investors may be hesitant to invest in an unproven idea, crowdfunding provides an alternative way to source seed capital from a number of backers.

How much does it cost?

The majority of crowdfunding platforms won’t charge you for publishing a pitch, however they typically take around 5% commission when you reach your target – so you need to factor this into your investment total. If you don’t meet your target, you don’t pay a penny.

To encourage people to invest in your start-up, most websites ask you to offer staggered rewards (such as exclusive access to your first product or a five-year discount on your services) according to how much people invest.

However, there are also a couple of platforms which allow you to offer a small proportion of equity in your business, to create an added incentive for potential investors. This is particularly appropriate for start-ups looking to raise larger sums of finance.

How could crowdfunding benefit my business?

The main benefit of crowdfunding is that it creates a strong network of support for your start-up. With the equity model in particular, your investors are likely to become ambassadors for your brand – promoting it among their networks, tracking your progress and becoming returning customers themselves. They may also offer to lend a hand, for example by providing free legal advice or accountancy services.

If you promote your investment bid successfully, crowdfunding can also provide a powerful platform to raise awareness of your start-up. It gives you a newsworthy story to pitch to your local, and national, press (which may attract further new business). If you reach your target it also gives a clear message to potential clients, suppliers or future investors that you have the support of the public behind you.

Furthermore, crowdfunding can provide a very fast way to raise cash – several start-ups have reached their target in just a few days – and there are normally no upfront fees, keeping the process simple. Most crowdfunding platforms will look after much of the legal administration for you as well.

Crowdfunding also provides a simple and secure way for your friends and family to support your idea and, under the government’s Enterprise Investment Scheme, anyone investing between £500 and £1m in a qualifying business will have the added incentive of becoming eligible for income tax relief, worth 30% of the amount invested.

From 6 April 2012, investors pledging between £500 and £100,000 in a qualifying start-up will benefit from 50% relief, under the Seed Enterprise Investment Scheme, which was announced by the coalition in the 2011 Autumn Statement.

Is crowdfunding right for my start-up?

Crowdfunding works best for start-ups that have a story to tell – whether a personal reason for starting the business, a passionate vision for what it could become, or a social mission.

People have to feel inspired to invest so you need to write a charismatic pitch to get potential investors’ pulses racing, or else display evidence of outstanding innovation.

If you have a mundane or complicated concept which the public will struggle to connect to, crowdfunding may not be right for your start-up. However, any business can succeed with the right pitch – the key to crowdfunding success is: keep it simple.

What if someone copies my idea?

There is always a risk of copyright infringement when you release your concept into a public domain, such as the internet, before you launch. However, the chance of someone copying your idea shouldn’t be any higher through crowdfunding than in the period between launching and your business becoming well-known.

Also, because of the scope for crowdfunding to raise awareness of your business, if your idea is original it may actually gain a reputation as the first of its kind – deterring copy-cats.

It is important to remember that the nature of a crowd is, not everybody will agree. Some people may think that your idea is flawed, which may further safeguard it from imitation.

What happens when I reach my crowdfunding target?

As with most business deals, when your online target is reached there will be a short ‘cooling-off’ period. Investors will be asked to confirm their investment and those who can’t follow through may be given the option to withdraw their pledge.

The crowdfunding platform will then refer the case to their lawyers, who will formalise the deal and the money will be transferred to your bank account.

You will be given the details of your investors, so you can liaise with them directly and begin processing their rewards. If you are offering equity, investors may be sent a certificate detailing their shareholding.

How involved will investors be in my business?

If you are using a reward-based platform your commitment to your investors officially ends when their rewards are delivered. However, the more involved you keep them in your start-up, the more they will support and endorse your business as it progresses.

You may wish to create a mailing list to send them newsletters or seasonal discounts to maintain their interest. The same principle applies if you crowdfund through an equity-based model, although you may also want to include evidence that you are delivering on forecasted growth and meeting financial targets.

In the latter case, you do have some level of responsibility to your investors, however you shouldn’t be concerned about interference with the day-to-day running of your start-up. Depending on how much equity you released, generally each investor will only hold a point of a percentage stake in your business.

What are the best tips for crowdfunding success?

Key to successful crowdfunding is understanding the commitment the process entails. Crowdfunding can provide a fantastic opportunity for small businesses, but it should not be entered into lightly and, to be successful, requires a careful strategy.

Make sure you have the resource in place to promote your pitch daily, as well as take every phone call and answer every email from potential investors. You need to create and maintain momentum to meet your target.

Prior planning is crucial – how are you going to create a buzz around your business? Find out who your potential customers are and court them for several months before launching your pitch, finding out what kinds of rewards would entice them to invest. That way, when you launch the crowdfunding, people will be excited and you can get your business off to the best start.

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