Eurostar calls on tech firms to help improve its customer experience

Eurostar, the high-speed railway service from London to Paris and beyond, is challenging UK technology start-ups to pitch ideas that will improve its customer experience.

Run in partnership with VivaTech, the challenge is looking for ideas that use tech to personalise & inspire frequent travel, use facial recognition to create an automated and personalised experience at the station, and explore how machine learning and artificial intelligence can do the same for the website, app and lounge experience.

Ideas will be judged on four key criteria: their time to market, the experience and expertise of their team, their competitive advantage and their business model.

Finalists will be invited to pitch their ideas at the Paris conference, travelling together and taking part in an on-board mentoring session. The overall winner will receive a paid pilot with Eurostar, while second and third place will get a year’s supply of Standard Premium tickets for two between London and Paris.

Find out more about the Eurostar challenge and apply here.