More than half a million UK businesses still use outdated methods to submit tax returns

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Updated on 18th December, 2022

New research reveals worrying insights into the way some small business owners are managing their tax returns.

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New research by online accounting practice The Accountancy Partnership has revealed that 532,400 business owners still use traditional and outdated methods to track finances and store important documents.

Sunday 31st October is the deadline for businesses to submit paper tax returns, and the ‘Boom and Bust’ report by The Accountancy Partnership – which surveyed 1,200 entrepreneurs – has uncovered some interesting finds, including the concerning fact that one in 10 business owners store essential documents in a drawer or shoe box.

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Although HM Revenue & Customs recorded that 10,274,940 tax returns were filed online, 95.64% of the total, more than a third (37%) of entrepreneurs use photos taken on their mobile devices, or paper-based systems to keep track of their finances.

One in five (22%) of entrepreneurs are reliant on a digital spreadsheet.

One in ten business owners stores essential, confidential documents incorrectly – keeping them in drawers and even shoe boxes.

If you are one of the business owners relying on a spreadsheet or storing documents incorrectly, your tax return methods are outdated, inefficient and bound to be causing you a huge headache.

Not only are you wasting large amounts of time (or more annoyingly your accountant’s time) going through a never-ending pile of paper-based records, but you are also at risk of losing track of important documents that HMRC may request from you. These documents include claim forms and company tax returns.

Talking about the report’s findings, Lee Murphy, Managing Director at The Accountancy Partnership, said:

The positive news is that the majority of entrepreneurs surveyed – 63% – are storing financial documents and expense receipts digitally and securely, and 67% are making use of accounting or bookkeeping software to manage business expenses.


If you are one of the 37% of entrepreneurs using outdated methods to file your tax return, you should definitely consider using online accounting software to make your life easier.

Not only will accounting software save you tons of time, but it can also save you from the risk of hefty fines from HMRC as it stores all of your documents digitally – safely and securely, so you are able to provide the correct documentation when requested.

We at Startups have been helping small businesses grow successfully for over twenty years by offering them software and product guidance, including in-depth reviews of the best accounting software providers in the UK.

If you’d like to learn more, check out our extensive guide to the best accounting software for small businesses.

Written By

Ross has been writing for Startups since 2021, specialising in telephone systems, digital marketing, payroll, and sustainable business. He also runs the successful entrepreneur section of the website.

Having graduated with a Masters in Journalism, Ross went on to write for Condé Nast Traveller and the NME, before moving in to the world of business journalism.

Ross has been involved in startups from a young age, and has a keen eye for exciting, innovative new businesses. Follow him on his Twitter – @startupsross for helpful business tips.

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