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What is VoIP?

A guide to internet based calls and how it works. Find out more about VoIP today and compare UK quotes

For many in a small business saving money is as critical to the bottom line as making money. If you use land line phones a lot then you may be interested in using a phone system that utilises the internet. This system is called VoIP.

VoIP essentially uses the internet to carry telephone calls the same way in which it uses the internet to carry emails. Many large international companies have moved to VoIP as they see it as a way to save money on phone calls. By using the internet you can bypass conventional phone companies and enjoy much cheaper phone calls. Unfortunately there are some downsides which we will explore a bit later.

What are VoIP phones

VoIP phones simply convert analog voice signals into digital signals to allow users to make calls through the internet, which is a lot cheaper than traditional phone lines and even enables you to make long distance and international calls at no extra cost.

VoIP systems are generally easier to scale than traditional phone setups, a boon to fast-growing start-ups that want their infrastructure to keep pace as they expand. As well as all the features of a conventional phone, VoIP phones provide a wealth of other features that enhance company collaboration and streamline communication with remote workers – in turn helping to boost the productivity of your business and creating efficiencies.

Understanding how VOiP works

To get VoIP, you will need to sign up with a VoIP service provider who will route your calls both within and outside the internet. The most popular service providers will use their own software program to provide VoIP. These services are extremely popular, but they are reliant on your PC.

If you run the service provider’s program on your existing PC; it will provide an electronic phone-book, and will enable you to see when other users you know are available. Calls to users of the same system are usually free, and subscription costs free or low.

You typically pay most for calls to the ordinary telephone system. Because the program is free, it is quick and cheap to equip a whole business with the technology but you will need to have your computer on whenever you wish to make or receive a call – no problem if you normally have your computer on all day, an annoyance if you don’t.

How does VoIP work?

The image below shows the general process that goes into making a VoIP phone system work.

The internet will run through your router, onto your ethernet switch and into your VoIP server. From there, connection can be provided to computers and IP phones, allowing your staff to connect and make calls, without requiring each phone to be directly plugged in.

What are VoIP phones?

The best way to find out about how VoIP works is to speak to experts.


Compare VoIP phones and providers

If you are interested in finding out more, then our VoIP phones and providers page may be useful. If you are ready to compare quotes though, you should simply fill in the form at the top of the page.

Comparing quotes with this form is quick and easy, and it could help your business to save both time and money.

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