HR agencies free up small business owners to focus on what they do best. So, what will it cost you? Find out here and compare your options
by Xanthe Gilmore
HR outsourcing costs vary according to the service you need, the skill of the HR consultant, and the size of your business. But for time-sparse small business owners, they can give you the HR support you need – and save you money.
Generally, HR consulting fees are offered on an hourly or fixed price basis. Therefore, it's essential to look closely at the pricing structure of your shortlisted HR company to truly understand the HR consulting rates on offer. We'll explain all below.
HR outsourcing prices vary depending on a number of factors, although, as with many products and services, you can generally make estimates based on average costs, or past buyer experiences. The same is true of HR.
With countless businesses of every size employing and outsourcing HR duties, there is a wealth of information available to help businesses understand the budget that they will need – and therefore the return on investment (ROI) – to facilitate an HR project, whether short-term or long-term.
Places all your HR management with a skilled provider
Take a look at the sections below to find out more about what is included in the various functions, and how much your small business could expect to pay.
HR audit costs
Expect to pay in the region of £700 for a small business HR audit.
HR audits look at your current HR activities, including terms of policy, documents, procedures and systems, in order to see what needs to be done to get your business operating legally and efficiently.
An HR audit is usually extremely comprehensive and takes a ‘fine tooth comb’ approach to assess all of the different HR practices in your business.
Generally speaking, a full audit will look at a range of features, including:
Employee development and disciplinary
Health and safety
Payroll and benefits
Though these features may be included, some businesses may prefer to specify which functions they want audited – this will especially be the case where smaller businesses have established HR concerns.
In many ways, an HR audit is the simple answer to the question: ‘what do HR consultants do?’ It's therefore your first step in understanding what you need from outsourcing HR, and being able to make sense of human resources costs.
An HR audit is also useful if you have some HR services in-house, but need to establish where changes should be made.
You should expect an HR audit to include some small fixes, but fundamentally the results form the basis of HR consulting services fees going forward, and will feed into an actionable plan.
HR support costs
On average, small business HR fees sit between £100 and £200+ per month.
HR support is a way of outsourcing the day-to-day running of your HR function, as well as supporting the business in its people management endeavours. The problem with HR tasks is that they tend to be time-consuming and require expertise to avoid potentially devastating errors.
As you would expect, HR support varies depending on your specific requirements, and will be available either at a HR consultant hourly rate, or through fixed HR consulting service fees.
Just note that although HR agencies will do the legwork for you, HR support still means support, and will require some degree of involvement on your part, if only to check in on what's happening.
HR backup can additionally help ensure you are acting legally as an employer, provide you support and advice during disciplinary and grievance procedures, redundancy, and recruitment, as well as health and safety, training and development, payroll, and benefits.
Some of the most common HR support functions include:
Payroll and salary
Redundancy and hiring
Health and safety
Small businesses usually opt for HR support on a monthly fixed fee basis, making the cost of human resources easy to digest.
Outsourced HR costs
A small business in the UK, looking to outsource all of its HR, will be looking at costs around £100-£300+ per month.
When considering HR outsourcing, the consulting fees should be viewed on the basis of cost-effectiveness and ROI.
Of course, HR consulting rates for outsourced HR vary enormously, as they are customised to the individual business, and full HR outsourcing is a level above HR support.
Generally, you can expect to outsource all of the functions of HR, and your HR outsourcing costs will depend on the breadth of service you choose, and the size of your business.
Some HR consultancy rates will include fully serviced HR packages, whereas others will allow you to outsource different elements of your HR requirements on a more piecemeal basis.
Understanding the HR consulting fee structure, therefore, requires you to look closely at what function of HR you will need help with. Are you after a complete employment law service with tribunal support? Or, do you just need help keeping your contracts legal?
Unlike with HR support, outsourced HR lets you choose to outsource your HR fully, and includes a far wider range of services.
Outsourced HR costs can cover:
Appraisals and performance management
Payroll and benefits administration
Training and development
Employee management (such as absence management)
Grievances and disciplinary procedures
Which companies offer affordable HR options?
As mentioned above, there are a number of top HR consulting firms that offer cost-effective human resource services.
Deciding which option is best for your business can require some lengthy research – to try to help, we have selected our top options for small businesses, based on what HR help many start-ups often require: top-notch services, great value for money, and reliable customer support.
Services – ★★★★★ Value for money – ★★★★★ Customer support – ★★★★★
Avensure specialise in employment law and health and safety – two of the key areas affecting most small businesses. They ensure you're completely covered in these two fields, whilst also bringing you a customised service.
Value for money
And because Avensure operate on a fixed-fee basis, you know the amount you're paying is in line with the size of your business and the services you need.
Avensure are known for taking good care of small business owners. Having complete control over your HR costs will give you peace of mind, as will Avensure’s inclusion of employment tribunal cover and representation in their employment law package.
Moorepay – For HR tailored to your small business
Moorepay are experts in payroll and general HR tasks, and offer a bespoke HR consulting fee structure. They partner with the main high-street banks to bring you cost-effective payroll solutions, and your HR consultancy fee covers both software provision and HR support.
Value for money
Moorepay also offer a customised outsourced HR service, with flexible prices to suite businesses of all sizes. That way you can always add other services on top like health and safety management, as you need them.
Moorepay has been a trusted market leader in making payroll a walk in the park for a host of UK businesses since 1966. You'll get an easy-access account to sign into, so you can keep track of your HR solutions.
citrusHR – For simple and transparent HR costs
citrusHR are dedicated to the HR needs of small businesses and charities, and they have excellent and cost-effective solutions. Their HR service is comprehensive and covers all aspects of HR. You also benefit from their in-house HR software.
Value for money
HR consulting services fees with citrusHR are charged on a per employee basis, plus a flat fee of £50, and you're not locked into a long-term contract. What's more, registered charities will receive a 10% discount on all HR consulting rates.
A comprehensive HR support service is offered at £7 per employee on a monthly basis (excluding VAT). This fee gives you access to all of the citrusHR employment documents, telephone consultations, HR software and health and safety help.
A software-only option is available at £2 per employee, per month (excluding VAT).
But citrusHR are also one of the most flexible HR agencies around, and you can always select extras like tribunal insurance and bespoke consultancy work. Their team of HR consultants all have over ten years' experience working in HR, so can rest assured your small business will be in fully qualified hands.
For more information, you can visit our top HR companies page, or at the end of the article we'll give you the option of using our quote-finder for HR outsourcing agencies.
Factors that affect HR costs
There are a number of different factors – both internal and external to your business – that will affect your human resources consulting fees.
The main questions to ask yourself will be:
How many employees do you have? – This is the main difference as the more staff you have, the greater your HR needs.
What HR services do you need? – A simple function like fixed-fee payroll, for example, will cost far less than bringing in an experienced employment lawyer to represent your small business at tribunal.
Do you want retained or pay-as-you-go HR help? – Most small businesses find they need some degree of retained support, and this is a great option for keeping costs down.
The cost of outsourcing HR vs. in-house
Deciding whether to outsource HR or handle it all in-house is a common question asked by small businesses and entrepreneurs. It's also an important point to consider, since getting it right will help you minimise your human resources costs.
Human resources, overall, does not generate revenue, so you'll want to take care of it as quickly and cheaply as possible. Just be aware that slip-ups in HR can be extremely costly because many HR services require specialised skills. That's why it's crucial to do it properly.
For the vast majority of small to medium businesses and UK start-ups, it makes sense to outsource your HR function. This lets you focus on the core aims of your business, and sidestep the headache of some of the most difficult and time-hungry tasks involved in running a business.
Ultimately, the choice between outsourcing your HR or keeping it in-house will depend on the specific functions you're after. Some – like employment law, payroll, and pensions – are tricky to manage cost-effectively in-house, so outsourcing these makes sense.
Below, we've weighed up the pros and cons of retained and pay-as-you-go payment plans, so you can best assess the value of each to your business.
What do HR consultants charge (per hour and per day)?
Most HR consultants will have their own HR consultant rates, which may be broken down on an hourly, daily or fixed fee basis.
Typically, you can expect to pay slightly less overall if you want your HR consultant on a retainer basis. With this option, the HR consultant hourly rate will be in the region of £60+, compared with £80+ an hour if you'd rather pick and choose your HR help.
For a side-by-side comparison of HR consultant costs, this guide should help you:
For a retained HR consultant
For a freelance HR consultant
Of course, you may sometimes need to hire an HR consultant for weeks or months at a time – the rates above can be expanded to cover longer periods of time, or you may even be able to negotiate a discount with your HR support team if that's the case.
Pay-as-you-go vs. retained HR costs
Average HR consulting fees are usually cheaper on a retained basis, rather than as a pay-as-you-go service.
But which option suits your small business or start-up best? With retained HR consultancy, you'll be charged a minimum service fee per month, so you'll want to make use of a base level of HR support.
Though in our experience, the majority of small businesses usually reach the threshold to make this worthwhile. This is especially important if you have no in-house HR skills, and want to be safe in the knowledge you're working within employment law – just note that there will also be a maximum usage cap.
That said, pay-as-you-go can be invaluable if you have an unusual project you need specific HR help with. Or, you could combine this option when needed with a more cost-effective retained arrangement to keep your overall human resources fees down.
Benefits of outsourcing HR
For businesses with fewer than 100 staff, it's often more cost-effective to outsource your HR services, rather than keep them in-house.
Traditionally, an industry standard ratio for calculating the number of HR staff is around one HR team member per 100 employees.
Of course, it can be tempting to baulk at the costs of HR consultancy. But it's important to remember keeping HR in-house will have hidden costs that are harder to quantify. These are the main advantages small businesses can reap from outsourcing their HR:
HR consulting fees give you a very clear indication of what the service is costing you.
Not only will an HR consultancy have insurance against mistakes, they will guard against them happening in the first place. And mistakes involving employees can be astronomically costly.
Operating within UK employment law can be tricky for small business owners with multiple demands on their time. But with experts taking care of this for you, you can save on costly pay-outs at tribunals.
Excellent HR services make for a happy workforce and boost morale. If you attempt to keep payroll in-house, for example, and make mistakes in the process, you'll quickly end up with disgruntled employees.
Compare HR outsourcing prices
From reading this article, you've learned more about HR outsourcing costs, including the factors that may affect pricing and what the potential benefits of outsourcing your company's HR requirements may be.
Next, you can learn more about some of the top HR consulting firms. Or, for information related to your business specifically, fill in the form to compare quotes.
Here at Startups, we think the best way to find the right HR outsourcing for your small business is to go straight to the suppliers. That's why we've built a quick and easy quote-finder below to help you compare and save on quotes.
To get your custom-made quotes, just take 60 seconds to fill in the form below, and see how easy it is to get your hands on your best matches.
HR Consultant Services Tailored For You. Get A Quote Today
Are you looking for ongoing or one-off HR Support?