5 Best HR and Payroll Software for 2024

Find out how you can manage your people and finance departments in one go in our in-depth review of the best HR and payroll systems.

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Written and reviewed by:
Helena Young

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Key takeaways 🥡

  • MHR iTrent is the best all-in-one HR and payroll solution for SMEs
  • Rippling (£7 per month, per user) is the most cost-effective solution
  • Consider factors such as your industry, company size, budget, and desired features when choosing a provider

Streamlining your HR and payroll into a single software product is a smart way to improve efficiency and compliance, especially in 2024. The government has confirmed multiple new employment laws for this year around leave entitlement, tipping, and working patterns.

During my analysis – carried out with an independent reviewer – MHR iTrent was the standout. It’s a solid HR and payroll software with some truly impressive modules for upskilling employees. But remember, the “best” solution for you depends on your specific needs.

This is why I’ve compiled a list of our top five HR and payroll brands. Each caters to the common pain points that small business owners have told the Startups team they regularly encounter when purchasing new software.

Best HR & Payroll Software at a Glance

Click any of the links above to begin comparing fees on HR & Payroll service providers for your own business’s size and needs.

🚨 A quick note on pricing: payroll and HR software brands are notorious for hiding their fees. I struggled to find transparent pricing for all but two brands (Staffology and Rippling). I’ve highlighted provider costs where I can, but you can also get exact quotes with the 🔍free cost comparison tool from Startups. Just input a few details about your business and it will give you a personalised cost estimate in minutes.

The top HR and payroll systems: comparison chart

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MHR iTrent

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Rippling

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Staffology by IRIS 

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Moorepay

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ADP

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Tech and healthcare businesses

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Finance businesses

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Seasonal businesses

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Marketing and sales businesses

Best for

Managing and paying freelancers

HMRC Compliant
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HMRC Compliant
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How do we test HR and payroll software?

At Startups, it’s important to us that the product recommendations we make to small businesses are useful, accurate, and based on thorough product testing. We tested 10 payroll and HR systems across seven categories of investigation, which covers the most frustrating aspects of managing HR and payroll according to real-life users:

  • Core functionalities – how well does it carry out basic HR and payroll functions, such as processing payslips?
  • Compliance management – does it provide expert advice or other resources to help with payroll compliance?
  • Other services – can it be used to manage benefits, recruitment, and employee training?
  • Mobile app – is there a mobile app available? What can users do with the self-service portal?
  • Reporting – can it generate individual employee reports, changes reports, and a payroll register?
  • Integrations – can it integrate with your other business software? Is there an open AI to build custom integrations?
  • Customer support – are there email, phone, or live chat support channels? Is the helpdesk open 24/7?

1. MHR iTrent: Best for tech and healthcare companies

Employees can make note of any learning modules they are working on in the dashboard of MHR’s self-service portal. Image source: mhrglobal.com/uk/en/itrent

MHR is a specialist in employee learning. I would recommend its software, iTrent, to firms in fast-paced sectors like tech and healthcare. Both experience constant change and upskilling ensures workers can adapt to new technologies, regulations, and best practices.

Currently, over 1,000 UK companies rely on iTrent. Its built-in Learning Management Software (LMS) can be used to host, track, distribute, personalise, optimise, and scale up your corporate training programmes. Key features include:

  • New starter onboarding
  • System admin support
  • HR legislation updates for managers
  • Upskilling modules for data analysis

What I like about MHR iTrent:

Salary budgeting: employee wages are rising everyday (the new National Living Wage was an especially big rise this year). iTrent’s unique salary modelling feature helps firms stress test new hires to gauge how a pay change will affect budgets.

Timesheets: iTrent’s mobile workforce management feature lets employees clock-in and out themselves. This data then flows directly to payroll, so consultant staff – or those working to a timesheet – know that their hours are accurately recorded and compensated. By comparison, other brands on this list, namely Moorepay and IRIS, do not offer this feature.

Employee empowerment: gaining buy-in from employees can be difficult if a system proves confusing to learn. iTrent provides pre-recorded training videos and a knowledge base to guide employees through the onboarding process.

Reasons to avoid MHR iTrent:

Recruitment: iTrent does not enable applicant tracking. If I hired a new employee, I would need to manually move their information from my recruitment software to iTrent, adding an additional step to my onboarding process.

Payroll compliance: iTrent is not qualified to give advice on payroll compliance through the iTrent platform. Users will need to hire a third-party expert or auditor to ensure they are up-to-date with tax and legislation changes.

MHR iTrent Pros:
  • MHR is ISO/IEC 27001 certified, which means it meets international security standards for protecting employee data
  • Generates every type of report, and includes the option to build your own
  • Integrates with employee benefits software, Wagestream, so employers can manage bonuses and work perks from the system
  • Email and phone support available. MHR iTrent aims to call every case back within 2 hours
MHR iTrent Cons:
  • Customer support is not 24/7. If a company has a payroll or HR emergency, they won’t get help from iTrent outside of working hours
  • Live training on how to use the software is not available, which could extend data migration time for firms switching to MHR
  • I wasn't able to find any transparent payment info from MHR. You’ll need to request a quote from the brand
  • Live chat support is not available with MHR iTrent
Want to outsource your payroll?

MHR might be our top-rated software for combined HR and Payroll management. However, with regard to third-party managed payroll services, our number one brand is IRIS. Check out our review of the best payroll service providers to find out more about IRIS’ offerings.

2. Rippling: Best for finance companies

Rippling dashboard payroll

Rippling makes HR and payroll processes like onboarding simple to understand with its desktop walkthroughs

Rippling is a low-cost software that launched in the UK in June 2023, with prices starting at £7 per user, per month. During testing, we were particularly impressed by its automatic alert system. If there is a breach in payroll compliance, we discovered that Rippling will instantly notify users – potentially saving thousands in avoided penalty fees.

Because of this, I’d recommend Rippling to finance and insurance companies. These sectors are specially regulated, meaning compliance is a particularly sticky area that Rippling can help smooth out. Key features include:

  • Employee background checks to comply with Financial Conduct Authority (FCA) regulations on senior staff qualifications
  • Know Your Customer (KYC) checks for finance businesses carrying out thorough checks on the identity and source of wealth of their clients
  • Automated leave tracking ensures teams know how to adjust workloads if a key account role or manager goes on leave

What I like about Rippling:

Ease-of-use: one of the key barriers to new tech adoption is the lack of knowledge from those using it. Rippling’s interface is similar to Slack and, thanks to its helpful walkthrough tour and live training features, the platform is easy for new signups to master.

Customisation: Rippling has an open API (a code that allows two software programs to communicate directly) so you can link it with your existing third-party apps. For example, Rippling can integrate with a company’s CRM tool to track customer interactions and link them to employee performance.

Reasons to avoid Rippling:

Trust: vendor data is stored in the US, which could be a security concern for companies with sensitive customer data. However, I was impressed by its long list of security features (including certificates for three international security standards) and I think these should be enough to suit most businesses that don’t require advanced data protections.

Rippling Pros
  • Transparent starting costs - Rippling charges £7 per month, per user (although some packages also charge a bespoke fee)
  • I'd recommend Rippling to global workforces (Rippling supports payroll compliance for employees based in over 150 countries)
  • Per employee pricing structure means Rippling can scale with your workforce
Rippling Cons
  • Payments will take 2-4 days to reach an employees’ bank account
  • No free trial is available for those who want to test the software before purchase

3. Staffology Payroll by IRIS: Best for seasonal businesses

Staffology HR and payroll (1)

The Staffology self-service portal helps part-time employees or those working odd hours understand their payslip.

IRIS is one of the UK’s longest-running private software companies. It invested in a small business-oriented product called Staffology Payroll in 2021, which is a suitable system for seasonal companies like landscapers or tourist-oriented companies.

Staffology’s unique pricing structure is ideal for firms with fluctuating team sizes. It’s also undergone some changes since March 2024 (our last round of research).

Whereas organisations used to pay £1.50 per payslip for the first 19 team members, payslips are now free for this amount of users. Instead, businesses pay a minimum monthly charge of £35 to access the system. Once you reach 20 employees, teams will start to pay £1.75 per payslip over the 19 person threshold (plus the minimum monthly charge).

This low per-employee cost is a real benefit if you want to avoid paying for inactive employees during the off-season. That said, due to Staffology’s monthly fee of £35, it would be cheaper for teams with fewer than five employees to invest in Rippling (£7 per month, per user).

What I like about Staffology:

Onboarding: unlike our top-rated brand, MHR, Staffology boasts advanced onboarding and support features. This includes a 24/7 chatbot and a live training course so that you can train staff members to use the platform easily, even if they’re lacking tech experience.

Visibility: like MHR and Moorepay, Staffology also has a mobile app that lets employees access payslips via a self-service portal. This means employees can view pay information, such as how many tips they’ve earned, and other important updates at any time – great if they’re working odd shift patterns.

Reasons to avoid Staffology:

Shift management: staff can’t record their own hours from the Staffology platform. I must flag this would be a significant drawback for workforces that rotate shifts, such as retailers and hospitality businesses with part-time or zero-hours workers.

Payroll reporting: Staffology is not ideal for complex data visualisation or analysis. Our researchers were unable to design a report that shows the differences between an upcoming payroll and the previous one (known as a changes report) or build custom reports.

Staffology Pros:
  • Integrates with all types of HR software including accounting software and time and attendance software
  • Supplies educational resources on payroll compliance to companies
  • Is on the CIPP Payroll Assurance Scheme (PAS) for protecting employee data
Staffology Cons:
  • Support is not 24/7, so businesses will struggle to fix a payroll or HR emergency outside of business hours
  • You can’t carry out background checks on employees through the platform, so I wouldn't recommend Staffology if you hire international workers

4. Moorepay: Best for marketing and sales businesses

Moorepay HR and Payroll

The Moorepay mobile app lets employees view their payslips, personal data, and other pay information on-the-go.

Moorepay is a goliath in payroll and its HR provision improved drastically after acquiring Natural HR in 2023. I’d recommend the solution to sales and marketing teams. Its exceptional reporting capabilities are ideal for linking staff performance to remuneration.

These types of businesses need reports that can track and analyse the complexities of employees on a salary, hourly wages, and commission. Moorepay’s custom Report Designer Tool lets SMEs report on bonuses, overtime pay, and labour costs associated with specific projects. Key features include:

  • Predictive analytics to analyse cost impact of new hires or pay increases
  • Automatic data collection so you won’t have to worry about last-minute edits
  • Drag-and-drop functionality for those with limited design experience
  • 80 ready-made charts to track everything from gender pay gap to training costs

What I like about Moorepay:

Real-time dashboards: Moorepay gives users access to real-time dashboards so you can get an instant breakdown of your workforce each day, such as how many staff members are absent. Managers can then respond accordingly if absenteeism seems high.

Trust: the Moorepay system is well-known within HR and payroll (we’ve written about it regularly over the past two decades) and has an industry-leading accuracy rate of 99%. It is also CIPP-accredited and ISO 27001 certified. That means all customer data is stored securely and in compliance with GDPR regulations.

Reasons to avoid Moorepay:

Employee benefits: I was disappointed to see that are no ready-made integrations with benefits admin software, which is a drawback for teams that reward employees using perks and other incentives. Those with tech experience can build one using Moorepay’s open AI, however.

Training: Moorepay does not offer live training to help new users get to grips with the software. Businesses might find themselves hit with a lengthy implementation process as employees must train themselves using Moorepay’s pre-recorded webinars and tutorials.

Moorepay Pros:
  • All data inputted into the software is stored in the UK, and the company has not had a data breach in the past two years
  • Accessible via a mobile app where employees can view payslips easily
  • Educational resources are available in-platform to explain tax laws and changes
Moorepay Cons:
  • Pricing is not transparent. Interested businesses must get a quote from Moorepay
  • Employees cannot clock-in and out of work through Moorepay
  • Customer support is not 24/7. If a company has a HR or payroll emergency they won’t get help from Moorepay outside of working hours
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5. ADP UK: Best for managing and paying freelancers

ADP Payroll

We like that the ADP dashboard displays both weekly payroll information and a personal to-do list for time-poor managers

ADP’s impressive client base includes Coca-Cola and Amazon. While it is predominantly a tool for big business, the software has some niche features that make it ideal for small companies employing a global network of freelancers.

Companies have to be employing at least 25 team members to access ADP, which is why I’d recommend it most to those with many self-employed workers on the books. Key features include:

  • International payroll for paying workers in over 140 countries
  • AI notifications to nudge time-poor managers about payroll and HR tasks
  • Educational resources on payroll tax laws across the globe
  • Mobile app for employees to access payslip updates from any location

What I like about ADP:

Training: you’ll likely be stretched for time if you’re managing a large network of freelancers. ADP’s library of live and pre-recorded training materials to help users get a handle on using the software’s advanced features like open AI and custom report building.

Time tracking: ADP Real Time is a time and attendance tracker that’s accessible on any device. Even if team members are digital nomads working poolside in Spain they’ll be able to accurately record their work hours for simplified timesheets and pay calculations.

Reasons to avoid ADP:

Budget tracking: the only report that ADP cannot generate is a changes report (a way to track spending changes between payroll runs). Businesses can use the ADP custom report builder as a workaround for this issue, however.

Support: ADP has no email support option and help is only available via live chat and phone during business hours. In the event of a system error, organisations may struggle to resolve the issue swiftly.

ADP Pros:
  • ADP is ISO/IEC 27001 certified which means it meets international security standards for protecting employee data
  • Wide array of integrations available including open AI for custom builds
ADP Cons:
  • Pricing is not transparent. Interested businesses must get a quote from ADP
  • Not CIPP Payroll Assurance Accredited (unlike Moorepay, IRIS, and MHR)
  • Minimum of 25 users means it’s unsuitable for micro-businesses

If standalone HR software sounds like the best option for your business, check out our review of the five best HR software tools for 2024.

What to look for from HR and payroll software

Because of how big the payroll and HR market is, it’s always a good idea to have a list of metrics by which to appraise each product. Then you won’t be blown off course towards a tool that complicates – rather than simplifies – your HR and payroll processes.

To find our above list, I worked with an independent research team to examine each supplier in detail and judge how well they met the below criteria – and how each score compares:

  • Onboarding: we examined each software product based on what learning materials it offers during setup, such as live training and tutorials.
  • Accuracy and expertise: we looked at the resources available to help companies understand complex payroll processes like customer support channels (phone, email, live chat).
  • Security: we judged each system on its security features, such as if it had ISO 27001 certification, whether it encrypts data, and where data is stored.
  • Customisation: we looked at each provider to see how easy it was to tailor the software for your own business., frrom payslip amendments to building custom reports.
  • Scalability: we looked at how well each software provider could accommodate the growth and changing needs of the organisation, such as how easy and expensive it is to add new employees.
  • Employee experience: we appraised each provider on what self-service tools they offer staff to reduce admin time for managers, such as a mobile app.

What to avoid in HR and payroll software

1. No customisation: I cannot stress enough how difficult last-minute revisions to payroll (such as bonuses, leave, or overtime pay) can make things for finance teams. I always advise SMEs to look for a system with customisation features, such as the option to build bespoke reports. It’s a bit more complicated, but open AI provision will also let you link existing software using custom integrations to ensure data is shared between your arsenal of business tools.

2. Data risk: protecting employee data is hugely important for ensuring the workforce keeps faith with the company. Every payroll software brand should have two of the below at the very least:

  • Encrypted data storage
  • ISO 27001 certification 
  • CIPP accreditation 
  • Data stored at a UK-based centre 
  • Clean history of data breaches in the last two years

3. Poor scalability: switching to a new software provider is a huge hassle, but it may be necessary if your team is growing quickly. Our research team looks for scalable pricing tiers, or per employee billing, when finding the best payroll systems, as this will let users hire more staff without instantly blowing their budget. 

4. Bad user experience: it’s very frustrating when employees don’t immediately take to a new platform. Businesses can make things easier for staff by investing in a platform with ready-made tutorials and training materials, or live training sessions. Responsive customer support teams, with at least two different contact channels, can also help to address common challenges. 

New and incoming HR and payroll laws for 2024

There have been a number of major employment law changes that will affect how HR and payroll teams operate this year. Here are five that small employers need to know about:

1. Flexible Working Bill: as of April 4, workers can now request flexible work arrangements from day one of employment. If you are using HR and payroll software that integrates with employee benefit software (such as MHR iTrent), you can easily track each request.

2. Carer’s Leave Regulations 2024 came into effect on April 6. All employees with caring reponsibilites can now take one week of unpaid leave a year. Rippling’s leave features can help business owners to budget for temporary replacements or overtime costs in this period.

3. On the same day, the Paternity Leave (Amendment) Regulations 2024 were introduced. Those on paternity leave (and pay) can now split their two weeks’ entitlement into two separate one-week blocks.

4. Workers (Predictable Terms and Conditions) Actfrom October, all casual workers will be able to request a predictable work schedule. Thankfully, if your software has timesheet features (as ADP and MHR iTrent do), shift pattern changes will be easy to implement.

5. Employment (Allocation of Tips) Act: from October, 100% of tips will need to be passed on to workers.  MHR, Moorepay, and Staffology all have a mobile app that lets employees view payslips and bonuses via a transparent self-service portal.

Related reading

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HR and payroll software FAQs
  • What is better: HR and payroll software or services?
    This all depends entirely on how your business already operates. If you have a large team of payroll and HR professionals, then using software would be cost-effective. However, if this isn’t the case and you don’t have the capacity to hire dedicated departments, outsourcing to a managed service will let you access expert advice and support on finance and HR.
  • How do I do payroll?
    Most companies manage and submit their payroll using payroll software – or this process its outsourced to a third-party payroll service provider. Core payroll processes include paying your employees accurately and on time, ensuring all deductions and additional payments are included, reporting all employee wages/salaries to HMRC, sending out payslips to all employees, and completing Full Payment Submissions and end-of-year P60s.

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Written by:
Helena Young
Helena is Lead Writer at Startups. As resident people and premises expert, she's an authority on topics such as business energy, office and coworking spaces, and project management software. With a background in PR and marketing, Helena also manages the Startups 100 Index and is passionate about giving early-stage startups a platform to boost their brands. From interviewing Wetherspoon's boss Tim Martin to spotting data-led working from home trends, her insight has been featured by major trade publications including the ICAEW, and news outlets like the BBC, ITV News, Daily Express, and HuffPost UK.

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