Wagamama, Greene King sign open letter to Rachel Reeves

Katie Scott - business journailist
Written By
Published on 12th November, 2025

As the budget looms, some of the biggest names in the hospitality sector have penned an open letter to the Chancellor to demand support.

More than 340 hospitality businesses have signed a letter to Rachel Reeves just weeks ahead of the Budget to urge significant intervention to support the sector.

The signees are some of the biggest hitters in the industry. They include Marston’s, which operates more than 1,300 pubs, plus its rival Stonegate, the owner of Slug & Lettuce. Other signatories include Wagamama, Butlin’s, and notable hotel chains like Marriott.

The group argues that the hospitality sector needs some relief as rising business rates, increasing goods costs, and difficulties in recruiting are all impacting confidence.

The letter, which came from action group UKHospitality, has a core message: “…deliver change for hospitality at this Budget so that we can get back to growth”.

It continues: “Many businesses have either closed or cancelled planned expansion. Young people and those who work part time have seen their opportunities narrow and the benefit bill has grown as a result. Towns and rural and coastal areas have been hit harder than the big cities due to the prevalence of hospitality. Consumer prices have risen.

“We are asking for urgent action at the Budget, so we can support your goals to get young people and the economically inactive into work, regenerate high streets and boost tourism and, ultimately, drive economic growth.”

The signatories also claim that there have been more than 80,000 jobs lost since the last budget, which they say has caused hospitality to be “taxed out” – and some businesses taxed out of existence.

Kate Nicholls, Chair of UKHospitality, said the last Budget was “devastating”. “Business closures, job losses, curtailed investment, consumer price rises and lost opportunities for young people are all direct impacts of the choice made to inflict £3.4bn of additional annual cost”. She added that, “without action, we will see these impacts continue and intensify.”

The Government is currently reviewing licensing laws for pubs – and this will bring some relief – but the response has been that even more is needed, especially as costs of staffing and premise are rocketing.

The letter states: “We are asking for urgent action at the Budget, so we can support your goals to get young people and the economically inactive into work, regenerate high streets and boost tourism and, ultimately, drive economic growth”.

The signatories ask for lower business rates. This is for businesses across the scale – as they are asking for the maximum discount for hospitality properties under £500,000 (rateable value) but also no penalty charge to larger hospitality properties.

At the end of last month, experts warned that there could be a £1bn increase in business rates in April and this will cripple some businesses.

The second ask is for National Insurance Contributions from employers to be frozen, in order to boost jobs “through targeted support for employers hiring young people and those returning to work”. They are also encouraging the Chancellor to cut VAT on hospitality “to drive investment and make us more competitive with European counterparts”.

With the Budget creeping ever closer, this letter is hoped will have an impact – but businesses are also bracing for a negative impact.

Written By

Katie Scott - business journailist

Katie is a business and technology journalist with over two decades of experience covering the operational and financial challenges of scaling enterprises.

A former launch team member at Wired magazine, Katie specialised in design, innovation, and the economic impact of technology. Her expertise was further solidified during her time covering the high-growth startup ecosystem across Asia for Cathay Pacific’s Discovery magazine, where she profiled the business climates of over twenty major cities.

Now focused on the UK SME landscape, Katie is a regular contributor to leading titles including Startups.co.uk and tech.co. Her work directly addresses the topics most critical to small business audiences including business finance, operational efficiency, and FinTech innovation. She leverages her extensive background to provide clear, authoritative insights for both SME owners and high-growth founders.

More about

Popular topics

Top