RingCentral is one of the UK's most trusted telephone system providers. Find out more about their range of products today
A leading cloud communications provider, RingCentral has been adopted as the phone system of choice for more than 350,000 businesses of all sizes around the world.
RingCentral provides voice, messaging, text, conferencing, online meetings, team collaboration, and integration with major software providers to name just a few of its features. The benefits of a cloud-based communication solution for business are numerous including major cost-savings in comparison with traditional phone lines and a more reliable and easily scalable service.
Founded in 1999, RingCentral UK launched with the opening of its London headquarters in 2009.
Read on to find out what a RingCentral UK cloud-based telephone system offers your business and for a comparison of some of the best VoIP phones that can be used in conjunction with a RingCentral system.
RingCentral telephone systems
RingCentral uses Voice over Internet Protocol (VoIP) phone calls, which are high quality, secure and reliable, and allow for a huge range of features not available with traditional systems. Because voice signals are digitised, rather than being sent through a public telephone network, a RingCentral system can deliver savings of up to 30%.
Cloud-based communications can be accessed from any internet-enabled device, meaning you and your team can use mobiles, laptops, and tablets as business phones, which can all be connected with a single phone number. When upgrading from a legacy system, RingCentral allows you to either keep your existing business phone numbers or choose new ones, with options for freephone, non-geographic and international numbers for £2 a month, so you can give yourself a local presence in new markets.
Compare RingCentral telephone products
RingCentral’s business service integrates with a range of different VoIP phones from leading suppliers Polycom and Cisco. These specially designed ‘Plug & Ring’ phones
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Whether you want a full-featured office phone or something a little more affordable, here are the best VoIP phones.
RingCentral desk phones
Desk phones are among the most common tools in office environments; RingCentral’s options in this area are an excellent choice for any modern business owner or manager.
Ideal for busy executives or any employee juggling multiple calls, this phone provides high-quality HD audio and features a large 4.3” TFT LCD touch-enabled screen, 16 lines, Bluetooth and USB ports for headsets or phone charging.
This is one of the more expensive options in this list, providing features more advanced than found elsewhere.
Price: £299 or £14 per month
This desk phone comes with a speakerphone, four line keys, a backlit graphical display for easy call-handling, integrated Power over Ethernet (PoE) support, integrated 2-port Ethernet switch so you can connect a PC or other device, and the option to add expansion modules.
This option is in the middle of the range, providing robust features, though less than included above.
Price: £119 or £8 per month
As well as a high-resolution display and speakerphone, the phone offers Gigabit ethernet, six line keys, context-based softkeys, backlit monochrome display with 208 x 104 resolution, HD voice technology, a dedicated RJ-9 headset port, and integrated Power over Ethernet (PoE) support (Class 2).
This is another mid-range option, giving users various quality features, without the most advanced.
Price: £119 or £6 per month
An entry-level phone featuring Graphical Backlit LCD (132×64) resolution, two line keys with bi-color (red/green) LED, four context-sensitive soft keys, dedicated RJ-9 headset port, and integrated Power over Ethernet (PoE) support
This is the cheapest option on-page, providing basic functions.
Price: £59 or £3 per month
Cordless phones are a very popular choice in offices, though less than desktop. A cordless phone is most suitable for members of staff that need to be mobile or for those members of your team that do not work from one specific desk.
This cordless phone is ideal if your office situation demands mobility with plug and play wireless technology. It features DECT cordless technology for secure communications, HD voice technology, a backlit 2.4″ color display, up to 4 handsets per base, 30 hours talk time, and 400 hours standby time.
Price: £89 or £5 per month
Polycom IP 600
An IP conference phone with HD voice capability and ‘Acoustic Clarity’ technology, 12-foot microphone capability, a high-resolution display.
Price: £439 or £26 per month
RingCentral offers their clients a range of features and services; take a look at the sections below now to find out more about any of them.
- Cloud PBX
- Phone service and devices
- Call management
- Voicemail and greetings
RingCentral’s hosted PBX service can be set up in minutes and includes an auto-receptionist to greet and identify callers, flexible extensions and free extension-to-extension calling, call monitoring to help improve employee performance and productivity, and hot desking, allowing employees to stay connected from wherever they are.
Phone service and devices
RingCentral’s phone service uses the leading IP phones of Cisco and Polycom, can integrate smoothly with any device or connect with an analogue device using an adapter. it enables the user to manage incoming and outgoing caller IDs, and features one touch calling from any internet-enabled device and a desktop app that acts as one comprehensive communications solution.
Users are able to fully customise their system, with flexible answering rules, call forwarding and recording, call flip, call park, call screening, intercom, message alerts, missed call notifications, and reports with historical call analysis and trending metrics.
Voicemail and greetings
Business voicemail inboxes and greetings can be modified with ease and can be accessed in any preferred format, with voicemail-to-email, visual voicemail and custom greetings.
RingCentral’s advanced messaging capabilities enable you to send unlimited text messages from your business extension to colleagues and departments. The app can be used across any mobile device, with one number for voice, fax and messages.
RingCentral’s cloud phone system integrates with some of the most widely-used business apps to boost connectivity and productivity. You can archive your messages and recordings to Dropbox, make calls directly from Gmail and connect with other Google features, integrate with Microsoft, Salesforce and Zendesk to name a few.
Employees can hold conversations, share files, manage projects and collaborate through the RingCentral system. It allows for HD video meetings, web conferencing, video conferencing, and audio conferencing.
You can send and receive faxes from your PC, mobile phone, Microsoft Office, and Dropbox, with no need for a separate number or additional hardware.
Able to integrate with iOS, Android, and any desktop, you and your team can work wherever and whenever.
RingCentral plans and pricing
As with other business telephone providers, you will be able to find different prices and services available from RingCentral. The table below includes a brief comparison of some of the basic options available.
|Price (per user/ per month)||User limit|
|Enterprise||Quotes available on request||4,000|
All RingCentral’s plans include:
- Free service activation
- Free phone, online, and chat support
- Free plan upgrades and new features
- Free system demos and training
- Free transfer pf existing numbers
- Free remote implementation for two users or more
The best way to find the plan most suited to your business is to compare quotes today – Startups can help with this. To compare quotes, simply complete the form at the top of this page. This process is free, quick and easy, and it could save your business both time and money.
RingCentral UK services
RingCentral telephone system services offer a range of features – there are various options avilable, with different plans being more or less suited to different styles of business.
International call bundles
RingCentral offers the option to save costs on international call dialling with international call bundles.
These bundles support calls to international landlines and mobiles for UK customers with two or more users, enabling businesses to keep in touch with customers and suppliers abroad, and avoid surprise bills. Credit bundles are purchased monthly, and any remaining credits are rolled over to the next month.
RingCentral Professional Services
RingCentral offers a range of professional services that help its customers optimise their investment in a RingCentral phone system, reduce infrastructure costs, drive efficiency and boost productivity.
These range from planning, designing and implementation to project management, ongoing support and consulting.
- Onboarding and implementation – this includes pre-deployment consultations, network readiness assessment, personalised implementation and deployment plans, and hands-on training for administrators
- Extended enterprise services – this includes assigned technical account manager and customer success manager professionals for each account, expedited technical support with heightened escalation process, proactive case management, network monitoring, and notifications, and quarterly best practice recommendations to minimise phone downtime, business inefficiency, and improve IT performance
- Consulting services – RingCentral’s strategic and technical consultants can be utilised at any point as a customer to help accelerate ROI and improve your own customer experience
Compare RingCentral telephone system quotes
The information on this page has been designed to provide you with information about RingCentral telephone systems. If your business needs a new phone system, then you should be able to use this information to help plan your installation and purchasing process.
For the best information though, you should speak to suppliers – Startups can help with this process.
To compare RingCentral and other telephone system suppliers today, simply complete the form at the top of this page. This process is free, quick and easy, and it could help to save your business both time and money.