8. Vet-AI

Founder: Paul Hallett, Robert Dawson, Sarah Warren
Founded: 2018
Website: vet-ai.com

It’s clear why VET AI finds itself in our top ten this year, with over 3.2 million households in the UK acquiring a pet since the pandemic began, and veterinary services offering only emergency appointments during every lockdown. Having remote access to pet care and veterinary advice via Vet-AI’s Joii Pet Care app has been a lifeline for pet owners around the country.

The app, launched in spring 2019 on the back of rising pet care costs and vet bills, offers pet owners remote consultations with certified vets and nurses via their smartphones. Joii’s artificial intelligence allows pet owners to diagnose their animals’ conditions and receive the appropriate medication or treatment from the comfort of their home, which has been massively important during the pandemic.

Since Joii’s launch in 2019 Vet-AI has supported over 150,000 registered pets back to full health.

The company’s growth catapulted following their partnership with Animals Friends Insurance in 2020, which provides access to the insurer’s 1.1 million customers, and since Joii’s launch in 2019 Vet-AI has supported over 150,000 registered pets back to full health.

Unlike traditional in-house veterinary competitors, the Joii app allows pet parents to access quick, trusted advice 24/7 from the comfort of their homes. It has been described as a ‘lifeline’ 111 triage service for pet owners, revolutionising the industry by offering round-the-clock consultations with no out-of-hours charges, in line with its ethos of keeping costs low.

It has been described as a ‘lifeline’ 111 triage service for pet owners, revolutionising the industry by offering round-the-clock consultations with no out-of-hours charges.

Vet-AI is improving healthcare for pets around the UK, and is supporting pet owners by making pet care more accessible and affordable, and with rising inflation, tax increases, and universal credit cuts, we can see Vet-AI going from strength to strength as its popularity continues to rise.