Does ClickUp have a refund policy?

ClickUp users can cancel any time within 30 days of purchasing to receive a full refund, for any reason. Plus, if you cancel, you can continue using ClickUp before your next payment is due without losing any of the benefits of your plan, making it very trial-friendly.

Are there any free options available for ClickUp?

Yes, ClickUp's biggest USP is its hugely generous freemium tier ClickUp Free. Considering there’s no cost attached, ClickUp Free offers a massive list of features, and would work well for budget-conscious managers or those looking for simple project management tools.

Does ClickUp offer discounts for non-profit organizations or educational institutions?

ClickUp’s impressive freemium deal means it doesn’t offer a huge range of discounts. However, the service does offer a 35% academic discount for students, educators, and administrators in the education sector. Businesses can also look out for any available ClickUps deals on the company website.

How to upgrade on ClickUp?

Changing your plan can be done easily from your profile on the ClickUp website. As upgrading is done at the workspace level, you can’t pick and choose individual members to upgrade. That means you must pay for each person in your ClickUp Workspace when you switch plans.

How much does ClickUp cost?

ClickUp's best offering is undoubtedly its freemium plan which permits an unlimited number of users for zero charge and is, theoretically, 'free forever'. In terms of paid-for plans there is also ClickUp Unlimited which costs around £4.17 per user, per month (billed annually) or £9.99 per user, per month (billed monthly). ClickUp pricing is all in US$ so its price in £GBP is a rough estimate.

What features are included in ClickUp's free plan?

The ClickUp Free plan permits an unlimited number of members, which is the biggest benefit for small business users. In terms of features, ClickUp Free has everything. There is collaborative tools (like docs, whiteboards, and real-time chat), data views (such as kanban boards and calendars), time management tools like time-tracking, and even sophisticated security functions like two-factor authentication.

Clickup Pricing: Plans and Costs Explained

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One of ClickUp’s unique selling points is its ‘free forever’ plan, putting it among a select few free project management tools that offers an unlimited number of tasks to individual users to try completely free of charge.

But, there are clear advantages for spending a little more to get the best of ClickUp’s potential. The first of ClickUp’s payment plans, ClickUp Unlimited, is £4.10 per user, per month (billed annually). It’s also our top recommendation for startups, who need to keep their initial overheads down without capping growth plans.

For those wanting more advanced features, there is also an option to spend more with ClickUp Business, which costs £9.99 per user, per month (billed annually).

But what do these payment plans really give you? And is the freemium option really free? Read on to learn the answers to these questions – plus more details about each of ClickUp’s payment plans, the deals and discounts available, and how the platform compares to competitors.

Swipe right to see more


ClickUp Free	ClickUp Unlimited	ClickUp Business	ClickUp Enterprise
Price Per Month (billed annually) You can typically save by paying for a year or more in advance Free	Price Per Month (billed annually) You can typically save by paying for a year or more in advance $7 per member (around £5.49)	Price Per Month (billed annually) You can typically save by paying for a year or more in advance $12 per member (around £9.99)	Price Per Month (billed annually) You can typically save by paying for a year or more in advance Contact sales
Price Per Month (billed monthly) Paying monthly is usually the more expensive option Free	Price Per Month (billed monthly) Paying monthly is usually the more expensive option $10 per member (around £7.84)	Price Per Month (billed monthly) Paying monthly is usually the more expensive option $19 per member (around £15.80)	Price Per Month (billed monthly) Paying monthly is usually the more expensive option Contact sales
Users The total number of users for this plan level Unlimited – but only 5 spaces	Users The total number of users for this plan level Unlimited	Users The total number of users for this plan level Unlimited	Users The total number of users for this plan level Unlimited

This article will cover:

ClickUp pricing explained
ClickUp pricing plans
Annual vs. monthly: what are the savings?
ClickUp pricing vs. competitors
How does ClickUp compare to rivals?
ClickUp pricing: our verdict
ClickUp FAQs

ClickUp pricing explained

ClickUp is organised by a hierarchy structure of Workspace >> Spaces >> Folders >> Tasks. This breaks down projects into actionable items for managers and employees to navigate more easily.

From your workspace, which essentially represents your business, you can customise all areas of a project. For example, you can use spaces to represent different departments like marketing, sales, or admin; folders for the various projects these teams might be working on; and tasks to organise your day-to-day duties on that project.

All of ClickUp’s plans – both free and paid-for – allow an unlimited number of users and tasks.

One downside to ClickUp Free is that you can only host five spaces per workspace – while this works well for startups, growing firms could soon hit a wall. ClickUp Unlimited allows an unlimited number of spaces, and offers a better plan for expansion.

How do we carry out our software research?

We’ve been advising small business users on the top business tools in the UK for over 20 years. As part of our stringent research methodology, we use a combination of user testing and independent analysis to ensure that all of our results are accurate and updated for startups in 2024.

Our most recent round of research included identifying the top 11 best project management (PM) systems on the market. We then used our unique methodology to calculate a score for each platform according to six key considerations which we know are fundamental for thorough and accurate competitor analysis. These are:

Value for money
Ease of use
Customer score
Template customisation
Feature offering
Help and support features

How do we calculate value for money?

Value for money is the area we consider most important when testing any business software or hardware. That’s because – particularly in today’s economy – budget is the ultimate decision-making factor for small businesses. We know that anything that affects cash flow needs proper attention paid to it.

But value for money does not just mean looking at the upfront costs of a platform. There are lots of ingredients that go into determining what makes something worth its price tag – big or small. When reviewing ClickUp pricing we looked at various components including:

Savings incurred by annual billing
Number of features
Plan limitations (eg. number of members)
Hidden fees (eg. added costs for adding new members)

ClickUp pricing plans

There are five payment tiers available with on the ClickUp platform: ClickUp Free, ClickUp Unlimited, ClickUp Business, ClickUp Business Plus, and ClickUp Enterprise. Each has its own unique selling point which we’ll be revealing in the below sections.

1. ClickUp Free: best for microbusinesses prioritising affordability

ClickUp’s most basic plan is ClickUp Free. Considering there’s no cost attached, ClickUp Free offers a significant list of features, and would work well for budget conscious managers or those looking for simple project management tools.

Among the available features is an unlimited number of tasks to complete per project. You are also given five different spaces (an organisational method similar to the different departments within a business) to collaborate on small-scale planning and organisation.

ClickUp ‘Spaces’ (ClickUp Free users get up to 5 free spaces)

Tasks	Set yourself an unlimited number of tasks
Spaces	Organise your work into a maximum of 5 spaces
File storage	100 MB per month
Custom fields	Create and edit custom fields in your views a maximum of 100 times per month
Portfolios	See a high-level overview of your work with a maximum of 100 uses in portfolios per month
Dashboards	Acts like a mission control centre for your team. Get 100 uses to edit and manage your dashboards, per month
Multiple views	Look at your workspaces through a variety of lenses including activity, box, table, timeline, calendar, and workload.
Custom views	Customise and edit your view a maximum of 100 times per month
Automations	Automate routine actions based on triggers and conditions to save time. You’ll be permitted 100 automations per month. See below for more information on project automation
Gantt charts	Use Gantt charts to organise and view your project schedule
Real time collaboration	Invite other members of your workspace to edit the same project
Two-factor authentication	Increased security with two-factor authentication protection

What is an automation?

Automations tell software to make a decision on something automatically. You can customise your own on ClickUp. The app will then carry out tasks for you, so that you won’t have to waste time completing the action yourself.

Example: Say you spend half an hour at the end of each day checking your employees have completed the tasks they were set. Using automation, you can set up a notification that lets you know when they have marked their tasks as done, saving you time and making sure you don’t miss any updates.

Is ClickUp really free?

ClickUp Free has no hidden costs, and really is ‘free forever’ should you choose to stick with it. It offers extraordinary value for money considering the number of accessible features – new users should take advantage and try it for free to make sure it’s right for your business.

However, due to the limited amount of spaces, file storage, and integration options, ClickUp Free really works best for side hustlers or self-employed workers. Small business owners who are looking for an all-in-one organisational solution would quickly outgrow this plan.

2. ClickUp Unlimited: best for growing small businesses looking to scale

ClickUp Dashboard (available uncapped with the ClickUp Unlimited plan)

The first paid-for subscription that ClickUp offers is ClickUp Unlimited. As the name suggests, this plan drops most of the restrictions seen in the freemium version. That means you can access an unlimited amount of certain features, including dashboards (pictured above).

Users are also provided with new, more sophisticated project management tools, such as the edit permissions feature, which gives greater managerial control. Plus, added integrations for cloud storage permit greater data storage capacity and more complex project management.

These larger allowances make ClickUp Unlimited perfect for small firms preparing for growth and investment. We think that makes it the best plan for scalability. Plus, at only £7 per member, per month, it’s still excellent value considering the large stock of available features.

Spaces	Unlimited
Custom views	Unlimited
File storage	Unlimited
Custom fields	Unlimited
Edit permissions	Manage editing permissions for different users
Portfolios	Unlimited
Forms	Use ClickUp’s form view to build detailed forms and gain data for project use
Dashboard	Use dashboards an infinite number of times, but with limited widgets
Proofing	Leave co-workers comments in a Space a maximum of 100 times per month
Automations	1,000 per month
Cloud storage	Integrate your ClickUp account with cloud storage platforms like DropBox, Google Drive, and OneDrive.

3. ClickUp Business: best for regulated industries focusing on security

The ClickUp Business plan puts a greater emphasis on security and delegation. Offering timesheets and other team management tools, we think mid-sized businesses in heavily-regulated industries like insurance or healthcare would benefit the most from this plan to better store and manage sensitive data.

ClickUp custom automation (only available with ClickUp Business)

ClickUp Business demonstrates most of the same features as ClickUp Unlimited, but with more sophisticated abilities – including an allowance of 100,000 automations – it would be better suited to teams working with large sets of personal or private client data.

One of the biggest benefits of the ClickUp Business plan is that it gives users the ability to create a private view of a dashboards. That means the dashboard manager can design and set a default view for specific project team members to prevent people from accidentally viewing sensitive information, or else, making accidental edits to a dataset that can take months to find and recover from.

At £15.80 per member, per month, it’s still good value – but for smaller firms, the more advanced tools might not be worth the added cost.

Automations	10,000 per month
Custom task IDs	Edit the names of tasks to make them easier to find and organise within multiple spaces
Private, default, and protected view	Create a private view of your dashboards which only you can use. Design and set a default view for your members, and protect it to prevent people from editing
Publicly share everything	Share your tasks or views to anyone inside and/or outside your workspace
Timesheets	Track yours and your members' time management, and view reports of the time spent on each task
Google single sign-on (SSO)	Use SSO to sign into all Google applications, including Gmail and G-Suite. Simplifies the handling of passwords and identity to improve cyber security.

4. ClickUp Business Plus: best for large teams with 25+ employees

The ClickUp Business Plus plan is exactly as its name describes on the tin. The tier is almost identical to ClickUp Business, except for an additional, secret stocking filler of some brand new employee management tools.

Admin (those in charge of organising and managing the workspace) responsibilities are effectively supercharged with the Business Plus plan. Users can even customise an individual’s capacity to cap the amount of work an individual is permitted to carry out on a project (this is particularly useful for managing part-time workers).

On top of this, Business Plus users get priority support if you encounter an issue, saving time in the event of a project crisis.

ClickUp custom permissions (only available on Business Plus plan)

At £15.80 per member, per month, Business Plus is not a huge leap up from the Business Plan. However, we think it’s only worth considering for teams with 20+ employees who are edging closer to the border between small and large business.

Team sharing	Share items and set view or edit permissions per Team if you're working with multiple departments
Custom role creation	Create roles other than guest, member, and admin. For example, 'accountant' for someone in charge of budget
Custom permissions	Create roles other than guest, member, and admin
Custom capacity in workload	Put a cap on the amount of work an individual is permitted to carry out on a project
Admin training webinar	Teach managers how to use ClickUp when they are onboarded into your company
Priority support	Get instant access to help and support features

5. ClickUp Enterprise: best for large businesses with 50+ employees

This plan is for large-scale businesses, and is only offered with custom pricing. ClickUp Enterprise boasts all of the same features as ClickUp Business, but with an even greater focus on security thanks to added compliances, including HIPAA.

For more detailed information, ClickUp recommends contacting their sales team for a breakdown of pricing and a full features list.

Annual vs monthly billing: what are the savings?

ClickUp social media calendar template

ClickUp offers two billing cycles for its customers, so you can choose to pay annually or monthly. Paying monthly means you’ll pay in installments every month. However, with an annual subscription, although the price is given per month, you’ll pay for the full year up front.

To break those costs down, a startup with ten employees would pay £840 on a recurring ClickUp Unlimited monthly payment plan for one year’s usage of the app. Or, if they chose to pay annually, they’d pay only £500.40 total for the same benefits – almost halving their total cost.

ClickUp pricing vs. competitors

The PM market is highly competitive at the moment, meaning it can be difficult to find the best project management software for you. In terms of cost, ClickUp’s most basic paid-for plan is ClickUp Unlimited. We chose four other project management software products which are popular amongst SMEs to test it against.

Swipe right to see more


ClickUp Unlimited	monday.com Basic	Wrike Team	Asana Premium	MeisterTask Pro
Price Per Month (billed annually) You can typically save by paying for a year or more in advance $7 per member (around £5.49)	Price Per Month (billed annually) You can typically save by paying for a year or more in advance £8 seat/month	Price Per Month (billed annually) You can typically save by paying for a year or more in advance $9.80 per user (around £8.14)	Price Per Month (billed annually) You can typically save by paying for a year or more in advance £9.49	Price Per Month (billed annually) You can typically save by paying for a year or more in advance £8.25 per user
Try Try ClickUp	Try Try monday.com	Try Try Wrike	Try Compare PM costs	Try Try Meistertask

ClickUp ranks as easily the lowest-costing project management software amongst these other popular options. monday.com is its closest rival, and still costs almost £3 more per user, per month.

It’s worth noting that monday.com also doesn’t provide any integrations for users at this level, and only offers 5GB of storage compared to ClickUp’s unrestricted supply – meaning ClickUp Unlimited offers the best value for money by a tidy amount.

To learn more about how ClickUp free compares to monday.com, read our handy guide to monday.com pricing.

Or, take a look below to see how ClickUp prices compare to monday.com and other market leaders in the project management space (the pricing featured for ClickUp is for it’s most basic paid plan).

How does ClickUp compare to rivals?

ClickUp Gantt chart view (available with ClickUp Free)

Many project management platforms have free payment plans – however, they typically lack a lot of important tools, and can prevent teams from being able to plan and organise effectively.

ClickUp Free’s huge list of practical and collaborative tools is probably its most unique selling point, and easily outranks rival software. It demonstrates a high number of customisable elements, letting you play with plans and timelines to find a system which works for you.

Let’s take a look at how the features in ClickUp’s freemium plan stand up against the free version of monday.com:

	ClickUp	monday.com
Unlimited members	✓	✘
Guests	✓	✘
Custom fields	✓	✘
Portfolios	✓	✘
Goals	✓	✘
Mind maps	✓	✘
Dashboard	✓	✓
Multiple views	✓	✘
Automations	✓	✘
Gantt charts	✓	✘
Real time collaboration	✓	✘
Custom exporting	✓	✘
Two-factor authentication	✓	✓
Privacy and sharing	✓	✘

Some users might find having access to so many micro-features frustrating at first. ClickUp also includes 24/7 customer support as part of all of its payment plans, to help customers through any teething issues.

If you’d still like to shop around before committing to any particular software, then use our project management comparison tool to read more about the other options available.

ClickUp pricing: our verdict

4.7 out of 5

Ease of use

3.9
Pricing

4.4
Functionality

4.6

Try for free

ClickUp’s low-cost payment plans provide the perfect budget-friendly option for SMEs that might be looking to get started with a simpler project management product.

While ClickUp Business has the more sophisticated tools, we think ClickUp Unlimited is the most worthy investment for small businesses. It boasts a genuinely impressive list of features that easily beats its closest rivals in terms of value for money, providing growing firms with a smartly designed choice of software that won’t break the bank.

ClickUp FAQs

Does ClickUp have a refund policy?
ClickUp users can cancel any time within 30 days of purchasing to receive a full refund, for any reason. Plus, if you cancel, you can continue using ClickUp before your next payment is due without losing any of the benefits of your plan, making it very trial-friendly.
Are there any free options available for ClickUp?
Yes, ClickUp's biggest USP is its hugely generous freemium tier ClickUp Free. Considering there’s no cost attached, ClickUp Free offers a massive list of features, and would work well for budget-conscious managers or those looking for simple project management tools.
Does ClickUp offer discounts for non-profit organizations or educational institutions?
ClickUp’s impressive freemium deal means it doesn’t offer a huge range of discounts. However, the service does offer a 35% academic discount for students, educators, and administrators in the education sector. Businesses can also look out for any available ClickUps deals on the company website.
How to upgrade on ClickUp?
Changing your plan can be done easily from your profile on the ClickUp website. As upgrading is done at the workspace level, you can’t pick and choose individual members to upgrade. That means you must pay for each person in your ClickUp Workspace when you switch plans.
How much does ClickUp cost?
ClickUp's best offering is undoubtedly its freemium plan which permits an unlimited number of users for zero charge and is, theoretically, 'free forever'. In terms of paid-for plans there is also ClickUp Unlimited which costs around £4.17 per user, per month (billed annually) or £9.99 per user, per month (billed monthly). ClickUp pricing is all in US$ so its price in £GBP is a rough estimate.
What features are included in ClickUp's free plan?
The ClickUp Free plan permits an unlimited number of members, which is the biggest benefit for small business users. In terms of features, ClickUp Free has everything. There is collaborative tools (like docs, whiteboards, and real-time chat), data views (such as kanban boards and calendars), time management tools like time-tracking, and even sophisticated security functions like two-factor authentication.

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