Squarespace website builder review

Squarespace is our number one for style - this'll be one for creative types. Find out its pros and cons and start a free trial.

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If style is your top priority, Squarespace could be for you – its templates really are stunning.

But we didn’t find the layouts noticeably more stylish than some of the best budget website builders we checked out – and the prices were much higher with Squarespace.

Squarespace is also less easy to use than most rivals – and you can forget about getting online anytime soon.

Read on to find out if Squarespace is right for you. Or if you want our top all-rounder, you might like our Wix review – and for beginners who want some serious growth online, we couldn’t recommend GoDaddy more.


In this review we cover:



Squarespace pros and cons

The good
✔ Stunning, professional templates
✔ Easy to customise code
✔ Solid ecommerce functions
✔ 24/7 support and fast response
The less good
✘ No free plan option
✘ Less easy to use than others
✘ Could have more apps

Seriously stylish templates

People bang on about the Squarespace templates and they really are beautiful. If you’re a professional photographer or graphic designer, you may just fall in love.

Less hot on value for money and features

That said, for first-timers there are more intuitive website builders, so you really need to think about how much time you have to give to building your new website. And for one of the priciest price plans we’ve seen, we really think you could expect a few more features and apps for your buck.



Squarespace pricing

Squarespace doesn’t offer a free plan, but there’s a 14 day free trial. After that, you can opt for Website plans (if you just want a site) or Online Store plans (if you’re keen to sell online).

Here’s how they compare:

Websites
squarespace pricing

Online stores
squarespace business pricing



Squarespace user ratings

Startups rating
★★★★★ (3.7)

Features ★★★★★ (4)
Ease of use ★★★★★ (3.5)
Templates ★★★★★ (5)
SEO support ★★★★★ (3.5)
Customer support ★★★★ (4.5)
Value ★★★★★ (3)


Customer feedback

  • Ease of use: “Liked it a lot… but it’s not the right fit for busy business owners.”
  • Design: “You don’t have to fit a certain mould. You can create your own – that’s what I did.”
  • Customer support: “I received an answer from Rowan B. within an hour of my request.”


Squarespace user experience

Squarespace has a drag-and-drop, grid-based editor, like most website builders. And you can start creating your new site in just a few minutes – you just sign up, pick your template, name your site – and you’re off!

The next steps are just where things get a little trickier. The actual editing platform of Squarespace is a tad less intuitive than Wix and Weebly – it’s not immediately clear where the editing tools are, which tends to put beginners off.



Squarespace features and apps

Squarespace offers fewer features than its rivals, but the ones it does have work well. The key features for small businesses are:

  • Search Engine Optimisation (SEO) – Squarespace provides tips to help boost your site’s ranking in search engines (which you can find in the editor sidebar) so it’s easier for your site to get found online.
  • Ecommerce – You can either set up an online shop using a slick Squarespace template, or build sales functions into another template.
  • Squarespace for blogging – Squarespace’s blogging portal is fairly simple to get the hang of – and you can preview how your blog posts look before they go live.


Squarespace templates

squarespace

Squarespace make some of the most stylish websites around – we just found Wix and Weebly were easier to get the hang of.



Squarespace customer support

Squarespace strives to take good care of its customers, which we were pleased to see given it’s not the cheapest website builder around.

But there’s really little to quibble about here. You can benefit from 24/7 support with one hour email response and Squarespace live chat. It would just be good if they had 24/7 phone support like GoDaddy.



Verdict

Some stylish websites, but that’s about it

Squarespace is ideal if you want to pour your heart and soul into your website – less so, if you’re a busy business owner who cares more about building a successful website than a pretty one.

If you want style with more value for money, you might like to check out our Wix website builder review here.

Or, if you’re keen to get some marketing muscle power and SEO on board, see our GoDaddy review here.