The best hospitality POS systems

Want to streamline your bar, restaurant, coffee shop, café or hotel payment process? We’ll run you through the top choices for your next hospitality POS system.

Our Research

When judging the best POS systems, our writers work with expert researchers to focus on key features that matter most to small businesses. These include value for money – setup, hardware and transaction fees – help and support, plus the till, stock, and business management tools available.

Startups.co.uk is reader supported – we may earn a commission from our recommendations, at no extra cost to you and without impacting our editorial impartiality.

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Lightspeed Restaurant: top-tier loyalty tools

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Compare software deals to find the best option

We tested 11 top point of sale (POS) platforms across 37 different criteria, and found that Square is the best hospitality POS system in 2026, thanks to its unrivalled usability and free plan.

We conducted a new set of hands-on user testing of specific platforms in May 2026 and confirmed that Square is still the easiest-to-use platform, making it suitable for bars, cafés, coffee shops, hotels and the best POS systems for restaurants.

While hospitality sales might have seen a slump in April, the upcoming World Cup is expected to bring a much needed financial boost to UK businesses, and our guide will help you select the best POS system to run your sales smoothly.

Key takeaways

  • Square is the best hospitality POS system thanks to its easy-to-use interface, wide selection of terminals and accessories and free plan option.
  • SumUp’s simplicity is best suited to small establishments, whereas we’d recommend Lightspeed’s advanced software to more complex hospitality businesses.
  • Consider the specific tools you’ll need for your business — for example, takeaways need reliable mobile ordering.
  • You should always try a software demo before committing to a financial decision.
  • Safeguarding your customers’ sensitive card information is paramount, so choose a POS system that conducts regular security updates.

The best hospitality POS systems: quick comparison

0 out of 0
Best for
Pricing from
Key benefits

Combining hospitality and retail

Best overall POS system for hospitality businesses

Fast-paced hospitality environments

Mobile food trucks

Established restaurants with complex operations

Multi-location restaurant chains

Neighbourhood cafés

A tailored POS option

Hardware: From £299

Monthly subscriptions: From £25/month

£1/month (on an 18-month contract)

£79/month

 

Quote-based

$69/month (pricing available in US dollars only)

  • Inventory tracking
  • 24/7 support
  • Easily connect to delivery apps
  • Excellent help and support options
  • Free plan
  • Automatically share tips between your employees based on working hours
  • Exceptional POS hardware and accessories
  • Fingerprint login on the Clover Terminal  
  • Lots of tools to boost the efficiency of your staff
  • Great range of hardware and accessories
  • Inventory management tools with stock alerts and cost management
  • Mobile and QR code ordering
  • Customer engagement tools to build loyalty programmes
  • Strong inventory management, including stock alerts
  • Built-in reservation tools
  • Real-time reporting
  • Easy inventory management
  • Dedicated account manager
  • Staff management software
  • Strong floor planning tools
  • In-depth reporting features
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Why trust our reviews?

We use an in-house independent testing process that combines extensive research with actual hands-on user testing of the POS platforms.

Our final rankings are determined by six criteria with individual importance weightings, informed by our own industry reports, that we selected as the most important to small business owners: software (35%), hardware (20%), usability (20%), pricing (10%), help and support (10%), and brand reputation (5%).

You can find more information about the full process in the complete methodology breakdown at the conclusion of the review.

We last updated this article on 11/06/2026
  • As of this date, all pricing and provider information in this guide is accurate. However, the payment processing industry moves fast, so we recommend confirming prices directly with the POS provider before making a buying decision.

1. Square: best hospitality POS system overall


Overall rating: 4.8
In person transaction fee: 1.75%
POS terminals starting cost: £149 + VAT
Contract length: none
Recommended for: cafés, bakeries, coffee shops, food trucks, street food vendors, quick-service restaurants (QSRs), taprooms, independent bars

Square is the best POS system for hospitality businesses thanks to its unmatched usability, depth of software features and completely free starter plan.

During my testing of Square, I was impressed with how clean and slick the interface was, being able to handle rapid-fire inputs and corrections of a food order in under three minutes.

I found the backend was equally as intuitive as the frontend interface. Source: Startups.co.uk

Technical mishaps during dining rushes can have an impact on profit margins, but I was impressed by Square’s support network, with a deep library of troubleshooting guides and actual human assistance available via phone, 9am to 5pm on weekdays.

You’ll have to upgrade to the Square for Restaurants Plus plan to unlock 24/7 phone support, as well as seat management, course management and customisable floor plans.

How did Square perform in my test run?

I conducted a recent hands-on testing session of Square, which involved a dry run of a complex food and drinks order, with variables and nested modifiers, as well as discounts, to see how well it can manage a large basket of items.

 

I was extremely impressed with how fast and responsive Square’s interface was, completing the front-to-back test in 8.7 minutes, much faster than the overall average completion time of 18 minutes.

Eddie Harris Senior Reviews Writer

What are some of Square’s standout features?

Along with being extremely easy to use, Square has an impressive depth of hospitality features which include:

  • Square is one of the few POS systems that can natively support automated tip sharing.
  • Square is the best iPad-based POS system: particularly convenient if you already own an iPad and are willing to use it for your POS needs.
  • Square POS can seamlessly connect with its own first-party kitchen display system (KDS).
  • Square AI is built into the back office and can help quickly answer sales questions.
  • Square has an excellent range of terminals and accessories (I was personally impressed with how well constructed and responsive the Square Terminal was).
What Square does well
  • Square has excellent mobile ordering features.
  • You can easily connect your POS to an online store with Square Online (and for free).
  • Square supports future growth with the Square for Restaurants Plus plan.
Where Square could improve
  • Square is lacking detailed cost management capabilities.
  • Square is missing an ingredient tracking tool.
  • Toast and Lightspeed are better suited to complex, multi-site restaurants.

How much does Square cost?

Pricing
SoftwareFree plan: free
Square for Restaurants Plus plan: £69/location/month
Premium plan (for businesses that process more than £200,000/year): custom pricing
HardwareSquare Stand (to turn your iPad into a countertop terminal): £99 + VAT
Square Terminal: £149 + VAT
Square Kiosk (kiosk device using an iPad): £99 + VAT
Square Register: £699 + VAT
Transaction fees1.75% for in-person card transactions
2.5% for Virtual Terminal and Square Invoices
1.4% + 25p for UK online transactions
2.5% + 25p for non-UK online transactions
Free trial?Yes; 30-day free trial for Plus and Premium plans

Square’s flexible, low cost approach is ideal for cash flow sensitive hospitality owners who are fighting against rising labour costs. This makes Square the best fit for early-stage businesses who need to keep outgoings to a minimum.

What our researchers think

I’m a huge fan of the Square interface. When we tested it on an iPad, I found it really easy to navigate as everything was clearly labelled and the interface was really modern and clean looking, which made it even easier to find all the functions I needed.

Ollie Simpson profile photo
Ollie Simpson Senior Research Executive

2. Clover: best for fast-paced hospitality environments


Overall rating: 4.4
In person transaction fee: quote-based
POS terminals starting cost: £9.99 + VAT per month
Contract length: quote-based (previously advertised as 18 months)
Recommended for: high-volume full-service restaurants, high-foot traffic pubs and bars, nightclubs, microbreweries, boutique cafés, high-SKU fast-casual venues

Clover stands out by providing a range of excellent POS machines, that are best for handling fast-paced environments, especially mid-to-large high-volume restaurants.

The standout feature on the Clover Station Duo for me was the fingerprint scanner. This feature wasn’t included on any other device I tested, and meant I could rapidly access the terminal.

A close-up image of the Clover POS terminal, card reader and printer

The speedy fingerprint scanner, which is on the top right of the POS terminal, is definitely a standout feature. Source: Startups.co.uk

In our test run we found the Clover terminal to be highly functional and adept at fast ordering, with clear buttons and fast search functionality (when it came to the rapid-fire ordering section, Clover came in just a nose behind Square at just over three minutes).

Another major benefit of Clover is the wide Clover App Market: the modularity of the software means you can pay for third-party apps when and if you need them, with specialist applications like:

  • SeatOn Reservations for guest management
  • SevenRooms for online booking and ensuring you can be accessed by Google AI
  • Commerce Sync for connecting to you accounting software so you can stay MTD compliant
  • Thrive Inventory for enhanced stock tracking

Read more: The best POS systems for pubs and bars

What are some of Clover’s standout features?

Clover has feature-rich software that’s able to support ambitious hospitality owners looking to scale, including:

  • Clover Dining supports interactive table-mapping, with visual cues for the status of a table (when a customer is ready to pay for example).
  • Clover has profit tracking and stock alerts — handy for monitoring your inventory of beer kegs and bottles.
  • There is deep menu configuration, which supports nested modifiers, reducing the chance of an ordering error.
  • Clover also has a commission-free online ordering page.
What Clover does well
  • Clover has a highly customisable customer display.
  • Clover provides in-depth analytics to get insights into your budgeting.
  • Clover has intuitive drag-and-drop table layouts.
Where Clover could improve
  • Clover's excellent hardware has an upfront price tag.
  • Clover's lack of a free starter tier makes it less suitable for simple businesses like stall traders.
  • While Clover has impressive functionality, it's missing automated tip sharing, which Square provides.

How much does Clover cost?

Pricing
SoftwareFrom £9.99 per month (includes device rental)
HardwareClover Mini: quote-based
Clover Flex: from £450 upfront (costs vary)
Clover Flex Pocket: quote-based
Clover Station Duo: from £1,300 upfront (costs vary)
Transaction feesQuote-based
Free trial?No

Established restaurants will be best suited to Clover’s bespoke transaction fee structure, although the contract-based model won’t be beneficial to smaller cafés and eateries.

Clover generally requires steep upfront fees for hardware. However, it’s currently running a promotion where you can get a device for £9.99 per month.

What our researchers think

The Clover hardware was the most modern and sleek for me, out of all the POS systems we tested, I’d liken it to Apple in the way it looks, with glossy white colours.

 

Using the system was really simple too. It’s laid out with icons and looks similar to an iPad, so there’s no issues with learning to use it — plus the finger print recognition was so useful and meant I could log in quicker than any other system we tested.

Ollie Simpson profile photo
Ollie Simpson Senior Research Executive

3. SumUp: best for mobile food trucks


Overall rating: 4.2
In person transaction fee: 1.69%
POS terminals starting cost: £99 + VAT
Contract length: none
Recommended for: mobile food trucks, street vendors, kiosks, micro-cafés, coffee stands

SumUp provides a zero-monthly-fee model, with a quick and easy setup and an affordable POS terminal that makes it the best choice for mobile food trucks and early stage hospitality businesses. 

The SumUp Terminal is a standalone, durable handheld POS device that can currently be purchased for a one-off upfront fee of £99 + VAT, and comes with a free SIM card pre-installed.

A persons hand holds up the SumUp Terminal.

The SumUp Terminal is a handheld POS device with dual WiFi and a free SIM card. Source: Unsplash.com

SumUp’s interface is simple and minimal, which results in a short learning curve. We were able to complete most tasks in our test run incredibly fast and creating orders was highly intuitive.

SumUp keeps things simple, but it does support scalability with its more advanced plans:

  • POS Plus (£29 + VAT per month): provides floor management, order transfers and 24/7 support
  • POS Pro (£49 + VAT per month): customised card reader fees, detailed ingredient/allergen information and advanced reporting

What are some of SumUp’s standout features?

Even on the contract-free, no monthly-fee plan, SumUp still has great features like:

  • It has a free SumUp Business Account which provides next-day access to your funds, including weekends.
  • It has a “takeaway” toggle for automatic VAT calculation.
  • SumUp provides access to a basic online store builder.
  • It allows you to offer automated loyalty points, stamp cards and birthday rewards to customers, straight from the terminal.
What SumUp does well
  • SumUp's frontend interface prioritises speed and efficiency.
  • SumUp can create a bespoke loyalty programme for your customers.
  • SumUp supports mobile ordering and Tap to Pay.
Where SumUp could improve
  • Our testing found issues when syncing the frontend and back office.
  • SumUp doesn't have an advanced offline mode like Clover.
  • While the frontend is quick and simple, the back office can be unintuitive and clunky.

Read more: The best takeaway POS systems for small businesses

How much does SumUp cost?

Pricing
SoftwareFree POS: free
Payments Plus: £19/month
POS Plus: £29/month
Business Account Plus: £15/month
Invoices Plus: £8/month
HardwareHandheld Terminal: £135 + VAT
Solo (standalone card reader): £79 + VAT
SumUp Solo Lite: £25 + VAT
SumUp Register: £399 + VAT
Transaction fees1.69% in-person transaction fee on Pay-as-You-Go plan
0.99% in-person transaction fee on Payments Plus plan
Bespoke transaction fees for businesses that process £10,000 or more a month
1.69% for international/corporate/premium cards
2.5% for online payments
Free trial?Yes; 7-day free trial with Payments Plus plan

The simplicity and transparency of SumUp’s pay-as-you-go plan is a great choice for first-time business owners who want to ease cash-flow anxiety.

If you do begin to take in a larger amount of monthly sales, then you can upgrade to the Payments Plus plan (£19 + VAT per month) which unlocks low 0.99% transaction fees (recommended if you’re taking in more than £3,000 per month in card sales).

What our researchers think

I really liked how easily you could set up QR code ordering and customise it to your business, which is great for serving customers more efficiently. On the back-office side it has really great inventory management and analytical tools, which make it a breeze when tracking your stock.

Ollie Simpson profile photo
Ollie Simpson Senior Research Executive

4. Toast: best for complicated kitchens


Overall rating: 4.1
In person transaction fee: quote-based
POS terminals starting cost: quote-based
Contract length: typically between one and three years
Recommended for: high foot traffic, full-service restaurants, fine dining establishments, quick-service restaurants, nightclubs, busy bars, multi-location hospitality businesses

Toast has been built on a serious, industry-specific infrastructure with excellent inventory management tools, making it best suited to established restaurants with complex kitchen demands. 

Toast deftly combines advanced menu management, loyalty tools, and tableside ordering capabilities into one cohesive POS ecosystem.

Toast comes with built-in customer engagement tools so you can build your own loyalty programmes. Source: Startups.co.uk

Despite being a complex and highly-functional piece of software, Toast still retains impressive usability, with smooth back office navigation and a helpful step-by-step onboarding process.

Toast also provides its own first-party countertop terminal, the Toast Flex. The Toast Flex has adjustable height and the screen can be flipped, so it’s adaptable to a range of different hospitality environments.

What are some of Toast’s standout features?

Toast’s higher price point comes with a comprehensive range of hospitality-focused features like:

  • Toast has automated tip-allocation.
  • It features strong mobile-QR code ordering workflows.
  • There is granular food-cost tracking to keep margins lean.
  • A sandbox training mode allows staff to become confident using the system.
  • Integration with xtraCHEF can provide recipe-level stock tracking.
  • The Toast IQ AI-powered assistant can assist with tasks like smart menu pairing.
What Toast does well
  • Toast provides automatic tip sharing.
  • Includes customer engagement tools that let you create a points system.
  • Toast provides built-in reservation tools to help manage the flow of customers.
Where Toast could improve
  • Toast's system is built for Android only, so you can't use it on an iPad.
  • Toast doesn't provide a pay-as-you-go plan and has an expensive monthly price.
  • If you need several of the add-on features, like e-gift cards or online takeaway, it can get expensive.

How much does Toast cost?

Pricing
SoftwareStarter: from £80 + VAT per month
Essentials: £150 + VAT per month
Custom: custom pricing
HardwareQuote-based
Transaction feesQuote-based
Free trial?No

Toast, starting at an entry-tier of £80 + VAT per month, is one of the most expensive options on the roundup. With additional hardware and setup fees this can easily price out smaller cafés and food trucks that would be better off with SumUp or Square.

However, the depth of features will be worth the money for more established restaurants and establishments who need enterprise-level software.

5. Lightspeed Restaurant: best for multi-location chains


Overall rating: 3.9
In person transaction fee: quote-based
POS terminals starting cost: quote-based
Contract length: typically starts from 12 months
Recommended for: high-volume (over £500,000 in annual transaction volume) multi-site chains, hotel restaurants, bistros, large bars, fine dining and full-service restaurants

Lightspeed Restaurant is the best choice for multi-chain restaurants due its ability to handle operational complexity through advanced features, like master menu control, and allowing for inventory tracking of ingredient and item counts across separate stockrooms.

Lightspeed also allows for cross-location insights, so instead of having to cobble together separate site data, you get a unified look at your reporting in real-time via:

  • Automated visual charts to show which menu items are performing well, and which aren’t
  • Front-of-house employee efficiency tracking
  • Hourly heat-maps so you can visualise when service slowdowns are occurring

Read our full Lightspeed review

Screenshot of the Lightspeed floor plan tool

Our testing found that creating a floor plan was easy and intuitive with Lightspeed Restaurant. Source: Startups.co.uk

Lightspeed’s standout feature though is the excellent loyalty and engagement functionality. Within Lightspeed’s POS cloud you can track guest purchasing behaviour, marketing loyalty balances and corporate gift cards.

What are some of Lightspeed Restaurants standout features?

Beyond the multi-site and loyalty features, Lightspeed Restaurant has advanced tools and features like:

  • It features granular ingredient-level tracking that links ingredients to multiple wholesale vendors, tracks purchase price history and sets dynamic par levels.
  • There is 24/7 assistance via live chat and phone support.
  • Lightspeed Tasks is a recent addition to the platform for effective task management.
  • Lightspeed includes built-in reservation functionality.
What Lightspeed Restaurant does well
  • Lightspeed has built-in offline functionality that syncs automatically when back online.
  • Lightspeed Tasks, a new task management tool, ensures the correct process is being followed.
  • Lightspeed AI is embedded into the platform and can help analyse your sales data.
Where Lightspeed could improve
  • Lightspeed uses an iPad-based system and some owners might prefer a more rugged, countertop terminal, like Clover's.
  • We found that the backend was more intuitive than the frontend, and had some difficulties with functions like order recall.
  • I would have liked to have seen Lightspeed include built-in tip management, which Toast provides.

How much does Lightspeed Restaurant cost?

Pricing
SoftwareBasic: £79 + VAT per month
Core: £149 + VAT per month
Pro: £219 + VAT per month
Transaction feesQuote-based
Free trial?Yes

With a starting price of £79 + VAT (per location, per month) Lightspeed is a premium option that will price out more modest hospitality businesses.

Note that features like Lightspeed Tasks and the Advanced Insights are only available from the Core tier (£149 + VAT per month, per location). It’s an expensive plan, but complex, multi-site businesses will need this long-term operational feature depth.

Simple, low-SKU businesses, like a micro-pub or coffee stand, will be much better off with Square or SumUp.

What our researchers think

Although Lightspeed may start slightly higher in monthly price than some other options, it’s well worth the money. When I tested the front end, I was really impressed with how easy and quick it was to take an order, and the fact that this could all be done through an iPad means that you can be on the go and speed up serving times.

Ollie Simpson profile photo
Ollie Simpson Senior Research Executive

6. takepayments: best for neighbourhood cafés


Overall rating: 3.8
In person transaction fee: quote-based
POS terminals starting cost: £55 + VAT per month
Contract length: 12 months
Recommended for: independent, single-site businesses, fast-casual dining, quick-service restaurants, independent bars, bed and breakfasts, local cafés, bakeries, delis

takepayments is best for neighbourhood cafés and quick-service counters thanks to the all-in-one countertop terminal, which saves on counter space, and a detailed onboarding process.

Unlike restaurant chains, local café owners are responsible for the often tricky and technical POS setup process themselves. However, takepayments provides dedicated human-led onboarding support from its Welcome Team. 

Read our full takepayments review

takepayments POS terminal

takepayments’ dual-screen terminal is ideal for showing customers their order total to avoid confusion. Source: Startups.co.uk

For local cafes and QSRs, takepayments provides a good middle ground between the simplicity of SumUp and the complexity of Lightspeed. While it doesn’t suffer from feature overload, takepayments does have great features, like built-in visual table layouts and automatic daily cash drawer reconciliation for operational efficiency.

What are some of takepayments’ standout features?

Aside from the all-in-one terminal and comprehensive onboarding, takepayments also features:

  • It has interactive drag-and-drop floor mapping.
  • A quick-suspend “tabs” module allows you to pause and retrieve ongoing customer checks from any terminal.
  • The UK-based customer service team is available seven days a week.
  • It has a CRM module included for taking reservations.
  • There are timekeeping tools for your staff members.
What does takepayments does well
  • takepayments has a user-friendly and simple frontend, balanced with a feature-dense backend.
  • takepayments' all-in-one POS terminal has built-in barcode scanners and a customer display.
  • takepayments includes insightful cost management tools to identify which products are most profitable.
Where could takepayments improve
  • takepayments has no loyalty engagement features (for an alternative, Lightspeed has the best loyalty tools we've seen).
  • Unlike Clover, there's no option to create bespoke gift cards.
  • takepayments doesn't have an app store, so you can't add-on third party software.

How much does takepayments cost?

Pricing
Software/HardwaretPOS counter retail: £45 + VAT per month
tPOS counter hospitality: £55 + VAT per month
tPOS complete retail: £55 + VAT per month
tPOS complete hospitality: £65 + VAT per month
Transaction feesQuote-based
Free trial?No

While takepayments doesn’t have a pay-as-you-go plan, the monthly cost is still lower than Lightspeed and Toast, it comes with a POS terminal, and you’ll benefit from the tailored fee structure that is bespoke to your business needs.

A key bonus to using takepayments is that you’ll also benefit from fast next-day payouts, which is a primary reason we chose it as the best merchant account for small businesses.

What our researchers think

I loved how simple and easy to use the takepayments POS system was. The layout was really clearly divided into each section which minimised any confusion or mistakes when adding an order.

 

I was also really impressed by their onboarding and support. They have someone to take you through the processes and they can also remotely log in (with your permission, of course). So, when you have a problem they can see exactly what is happening and fix it 10 times quicker!

Ollie Simpson profile photo
Ollie Simpson Senior Research Executive

7. TouchBistro: best for a tailored POS option


Overall rating: 3.7
In person transaction fee: quote-based
POS terminals starting cost: quote-based
Contract length: typically begins from 12 months
Recommended for: independent full-service restaurants, gastropubs, taprooms, high-end boutique dining, and emerging multi-site venues

TouchBistro provides a modular software structure where you can add-on tools like online ordering and loyalty rewards, making it the best option to avoid rigid all-in-one bundles in favour of a tailored model.

Unlike other competitors, which have been built for both retail and hospitality sectors, or built for retail first and had hospitality functionality bolted on, TouchBistro has been built specifically and only for restaurants.

Screenshot of the TouchBistro table plan tool

We found TouchBistro’s software very easy to use in our testing. Source: Startups.co.uk

TouchBistro has been designed specifically to be used on Apple products, allowing your staff to add complex menu modifiers and customise dish alterations directly from an iPad. We found the frontend interface to be sleek and user friendly, though we found the backend reporting to be slightly disjointed due to fragmented data.

What are some of TouchBistro’s standout features?

TouchBistro is a specialised software with hospitality specific tools like:

  • A hybrid architecture runs on both the cloud and an on-premise server, allowing you to place orders and route tickets to your KDS in the event of an internet outage.
  • TouchBistro allows for granular ingredient tracking.
  • It also has a responsive, drag-and-drop visual floor plan.
What TouchBistro does well
  • TouchBistro's modular system allows your POS to scale alongside your business.
  • TouchBistro provides customer targeted promotions.
  • TouchBistro allows you to seamlessly connect a KDS.
Where TouchBistro could improve
  • Unlike Toast and Square, TouchBistro doesn't include automated tip management.
  • TouchBistro is locked to iOS, so you won't be able to use Android devices.
  • TouchBistro doesn't provide “cancel anytime” contracts, which will be unsuitable to microbusinesses.

How much does TouchBistro cost?

Pricing
SoftwareFrom $69/month (pricing available in US dollars only)
HardwareQuote-based
Transaction feesQuote-based
Free trial?No, but you can get a free demo

TouchBistro’s POS system starts at $69 per month, and while the modular system can really keep things streamlined, adding multiple add-ons increases the baseline cost, which can get expensive if you need a full suite of features.

There are extra hardware and software options — such as a customer-facing display and an inventory management tool that integrates with the POS — available for an additional cost.

What our researchers think

What I love about TouchBistro is the ability to pick and choose what features you want. You don’t have to pay extra for something that you won’t actually need and it means you’re getting a package tailored to you, but what’s great is that their pricing is still completely transparent.

 

I also found that the menu and stock customisation was one of the best I’ve seen.

Ollie Simpson profile photo
Ollie Simpson Senior Research Executive

8. Epos Now: best for combining hospitality and retail


Overall rating: 3.7
In person transaction fee: from 1.3%
POS terminals starting cost: £299 + VAT
Contract length: typically 24 to 36 months
Recommended for: multi-revenue establishments that blend dining and retail, independent hotels, quick-service restaurants, specialty coffee houses, cocktail bars, gastropubs with overnight rooms

Epos Now is the best POS platform for mixed-revenue businesses providing both hospitality and retail services, thanks to an extensive app marketplace that bridges different inventory types including:

  • Shopify and WooCommerce for combining hospitality with ecommerce selling
  • Caterbook PMS for guest accommodation at hotels and inns
  • Epos Now Order & Pay for QR-code ordering to free up your staff
  • Loyalzoo or LoyaltyDog for customer rewards across both retail and hospitality

For boutique hotels with kitchens, a bakery selling branded merchandise or a craft brewery with a taproom, Epos Now can handle these environments with a unified interface that can handle both high-SKUs as well as restaurant operations.

Read our full Epos Now review

Epos Now provides an impressively sturdy terminal. Source: Startups.co.uk

These types of environments will also benefit from Epos Now’s dedicated, sturdy countertop terminal. During my testing, I appreciated the wide 15.6-inch display, which made inputting commands a very smooth process, and there’s the bonus of the customer facing screen.

What are some of Epos Now’s standout features?

Epos Now has been built to handle a wide variety of different business types, with standout tools like:

  • It has in-depth inventory management tools, like raw-component ingredient tracking.
  • Epos Now features cross-sector VAT mapping that allows for automated tax profiles at checkout.
  • It can facilitate mixed-revenue promotions, like being able to offer 10% off a bag of coffee beans along with a lunch order.
  • Standalone Mode allows you to take payments with the card reader even when it won’t connect to your integrated payment method (the main till, for example).
What Epos Now does well
  • Epos Now is able to handle a complex inventory.
  • Epos Now provides a system specifically for hotels.
  • Epos Now provides its own durable countertop terminal.
Where Epos Now could improve
  • Epos Now has a lot of functionality, but this results in a steeper learning curve than Square or SumUp.
  • Epos Now doesn't natively support automated tip sharing.
  • We found the frontend slightly easier to use than the backend.

How much does Epos Now cost?

Pricing
SoftwareFrom £25/month
HardwareFrom £249 + VAT
Transaction feesQuote-based
Free trial?No

Epos Now offers a range of software and hardware packages to suit your specific requirements, and it frequently runs promotions and discounts on the Epos Now countertop terminal, which comes packaged with the POS software.

What our researchers think

This is a great choice if you want some high-quality hardware. It has tonnes of features in the backend to create loyalty programmes and floor plans, and being able to access this from the terminal itself is something that very few platforms actually allow.

Ollie Simpson profile photo
Ollie Simpson Senior Research Executive

How did we test hospitality POS systems?

Our independent researchers evaluated 11 of the top hospitality systems in the UK, including hands-on testing at our London offices.

We tested the hardware, frontend and backend of the POS systems using a framework (developed by our head of research) that reflects the pain points and needs of hospitality business owners.

To ensure our experiences remain accurate and relevant, I retested several of the top platforms in May 2026.

We evaluated the POS systems against six key criteria, weighted by their importance to hospitality entrepreneurs. We recently worked with our research department to adjust these weightings to reflect the needs of hospitality owners in 2026:

How functional is the software? (35%)

We tested the core features required for hospitality POS software, including table/floor management, reservation options, customer engagement capabilities, tip management, the capability of the KDS and how it handles menu creation.

What hardware does the platform provide? (20%)

We examined the range of POS terminals the platform is able to provide, including how portable they are, the customer display and the display size. We also looked at the accessories such as tablet stands, cash drawers and printers.

How easy to use is the platform? (20%)

To determine the usability we conducted a hands-on test of the software, recreating a hospitality workflow that involved configuration of the system, inventory management, processing sales, applying discounts and running reports.

How much does the POS system cost? (10%)

We conducted analysis on all the potential outgoings involved with the platform, which included upfront costs, subscription costs, transaction fees and exit fees.

What are the help and support options like? (10%)

We researched the different types of customer support available, and the responsiveness and accuracy of the answers of the knowledge base.

What is the provider’s reputation within the industry? (5%)

We took into account user reviews, online comments and how likely our testers would be to recommend the platform.

How to choose a POS system for your hospitality business

Before choosing the best POS for your business, consider these industry-specific factors:

  • Cost: a lot goes into the cost of a POS system. There’s the terminal, software subscription costs, setup fees, transaction fees and the price of any additional accessories you might need.
  • Features: the system you choose should have all the essential features you need to run your hospitality business. For example, a takeaway service might need mobile and QR code ordering, whereas a larger restaurant will require extensive floor planning.
  • Hardware: what hardware is right for you? Are you running a small café that could use the portability of an iPad? Or are you running a busy hotel that needs a more sturdy, large-screen countertop terminal? Bear in mind the typical lifespan of POS hardware is five–seven years for quality terminals, so buying equipment isn’t just a one-off cost.
  • Free trials: many hospitality POS systems offer a free demo. It’s always worth testing it before you make any financial commitments.
  • Accessories: you might need additional hardware, like a cash drawer or a barcode scanner. Make sure these are compatible with your system before you buy them.
  • Security: POS systems handle customers’ sensitive information, so look for systems that offer data encryption and regular security checks and updates.
  • Help and support: inevitably, things go wrong and issues happen, especially in the high-pressure world of hospitality. Make sure you’ll have access to the help and support you need via the contact channels you prefer.

Summary: the best POS systems for small businesses

Square is the best POS system for hospitality businesses, thanks to the convenient free plan, that you can easily download onto a smartphone, and the overall usability of the platform.

Platforms like Toast and TouchBistro have been designed with the hospitality industry in mind. While they cost more, they offer more advanced features that some may appreciate, for instance, TouchBistro offers sophisticated floor-planning solutions.

FAQs
  • Which is the best POS system for taking offline payments?
    TouchBistro is the best POS system for taking offline payments, thanks to its ability to run the entire venue from an on-premise local server. While offline you're still able to perform actions like open tabs, check table maps and fire tickets to the KDS. Square is the best option for sole traders and micro sellers, as a recent update has now turned on offline mode automatically for all sellers, which includes a 72-hour validation window to upload your stored payments.
  • What features are required for a dedicated hotel POS system?
    A successful POS system for hotels requires a property management system (PMS) integration, which will allow you to manage room accounts and multi-department split billing. Epos Now offers a dedicated POS system which integrates with a range of third-party PMS apps.
  • Can cloud hospitality till systems handle advanced inventory operations for mid-sized businesses?
    While more basic platforms like Square and SumUp are effective at handling basic menus, mid-sized operations generating over £1 million in sales will need enterprise-level software like Toast, via its integration with xtraCHEF for granular stock tracking.
  • Is it better to deploy a mobile handheld setup, like the Square Terminal, or a fixed iPad hardware stand?
    Handheld terminals, like the Square Terminal or SumUp Terminal, are good for on-the-go environments, like bakeries or food trucks, but a full-service bar usually opts for a mix of handheld terminals and iPad stands, to manage table configurations more effectively.

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Written by:
Eddie is resident Senior Reviews Writer for Startups, focusing on merchant accounts, point of sales systems and business phone systems. He works closely with our in-house team of research experts, carrying out hours of hands-on user testing and market analysis to ensure that our recommendations and reviews are as helpful and accurate as possible. Eddie is also Startups video presenter. He helps create informative, helpful visual content alongside our written reviews, to better aid customers with their decision making. Eddie joined Startups from its sister site Expert Reviews, where he wrote in-depth informational articles and covered the biggest consumer deals events of the year. And, having previously worked as a freelancer providing screenplay and book coverage in the film and television industry, Eddie is no stranger to the demands of the sole trader.
Reviewed by:
Sarah Bromley - business journalist
Sarah Bromley is a specialist business finance writer with a First-Class degree in Economics from the University of Birmingham, bringing a data-driven approach to reviewing commercial technology.With 6+ years of specialised experience in fintech and the small business lending ecosystem, Sarah is an authority on digital financial tools. Working  with finance platforms such as MidMetrics (data analytics), ZenBusiness (SME formation/growth), and Vyzer has given her firsthand insight into the core financial challenges facing today's solopreneurs and online eellers.For Startups.co.uk, Sarah leverages her analytical expertise to provide clear, actionable insights on merchant accounts, mobile POS technology and emerging payment gateway solutions. Her background in lending and data management means she rigorously assesses pricing models, user adoption, and long-term value for our small business audiences so that they can make confident YMYL decisions.
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