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Mentorship at work and the toxicity of competition

December 27, 2023 | 3 min read
two women at a workplace sitting across a desk from each other Mentorship at work and the toxicity of competition

Sunak says "be comfortable with failure" – here's what he doesn't understand

December 12, 2023 | 4 min read
Neon sign reading Sunak says "be comfortable with failure" – here's what he doesn't understand

Dropshipping returns: how to create a successful policy

December 11, 2023 | 9 min read
Small globe on a keyboard surrounded by small brown packages Dropshipping returns: how to create a successful policy

Dropshipping success rates: how to create a sustainable business

December 4, 2023 | 9 min read
Dropshipping success rates: how to create a sustainable business

Is dropshipping legal? 13 risks you need to be aware of

December 3, 2023 | 7 min read
Is dropshipping legal? 13 risks you need to be aware of

Startups have a skills problem. It’s one they won’t solve by hiring.

November 29, 2023 | 3 min read
Call center, manager and happy team at computer for software training, customer service and CRM in office. Man, woman and sales mentor helping intern on desktop, telemarketing and technical support. Startups have a skills problem. It’s one they won’t solve by hiring.

Mind your phone manners: are Gen Z’s bad for business?

February 22, 2024 | 5 min read
woman, call center agent or smile with voip for consulting, listening or contact us in office. Female consultant, customer service or tech support crm with headphones, microphone or help desk Mind your phone manners: are Gen Z’s bad for business?

Toxic work culture: red flags to spot and how to root it out

February 22, 2024 | 12 min read
two men working in a dark office Toxic work culture: red flags to spot and how to root it out

Profit margin: how to calculate it and what makes a good one?

December 18, 2023 | 7 min read
Profit margin: how to calculate it and what makes a good one?

No more office phones – why the business landline is dying out

November 24, 2023 | 5 min read
telephone systems su No more office phones – why the business landline is dying out

Can you run a business on home broadband – and should you?

December 1, 2023 | 5 min read
Senior businesswoman, working hard, from home office. Can you run a business on home broadband – and should you?

Preparing for the business rates rise and relief changes

November 27, 2023 | 3 min read
Preparing for the business rates rise and relief changes

How Employee Resource Groups can help you create real change at work

November 17, 2023 | 4 min read
a group of people sat around a workplace meeting table in discussion How Employee Resource Groups can help you create real change at work

As a startup founder, you're only ever one project away from being sued

November 16, 2023 | 3 min read
a top-down image of a gavel on a marble worktop As a startup founder, you're only ever one project away from being sued

The perks and perils of employing your former boss

November 14, 2023 | 3 min read
The perks and perils of employing your former boss

Evolving role of stores suggests secure future

November 13, 2023 | 4 min read
Pedestrianised high street Evolving role of stores suggests secure future

How to integrate customer service into 5 key startup business functions

January 17, 2024 | 5 min read
How to integrate customer service into 5 key startup business functions

The top customer service skills for exceptional customer experience

January 3, 2024 | 6 min read
The top customer service skills for exceptional customer experience

How to create a FREE business email address

November 10, 2023 | 7 min read
Sending emails How to create a FREE business email address

GDPR changes: how will they impact SMEs?

November 10, 2023 | 5 min read
GDPR changes: how will they impact SMEs?
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