BigCommerce pricing 2021: what will it cost to build your online store with BigCommerce? BigCommerce can offer a great return on investment to scaling ecommerce businesses thanks to its top-notch sales features and support, but Is it worth it for your business? Henry Williams August 16, 2021 6 min read Our experts We are a team of writers, experimenters and researchers providing you with the best advice with zero bias or partiality. This article was authored by: Henry Williams Content Manager One of the most advanced ecommerce platforms around, BigCommerce is also one of the priciest.Its plans range in price from around £22 to £216 per month. That’s a lot when you compare it to something like Wix, whose most expensive ecommerce plan is £22 per month, but it’s roughly comparable to Shopify (20 to £211 per month), which is, unlike Wix, an ecommerce-specific platform.However, it justifies those prices with best in class sales features and support, which make it a great investment for scaling ecommerce businesses that shift a lot of stock. We’re going to look at exactly what features you’re getting for your money, break down its monthly costs, and see how its prices stack up against its nearest rivals to see if BigCommerce is worth the price for small businesses. This article will cover: BigCommerce pricing overview BigCommerce pricing plans Can I use BigCommerce for free? Billing cycles, ongoing, and fees How do BigCommerce's prices compare to other ecommerce platforms? Summary FAQs 4.1 out of 5 Website features 4.1 Sales features 4.5 Design flexibility 3.8 Help and support 3.1 Value for money 3.7 Customer score 3.5 Try BigCommerce BigCommerce pricing overviewStandardPlusPro£22 per month£58 per month£216 per month Point of saleMuti-channel sellingMobile appCoupons and discountsReporting tools24/7 supportUp to £36,000Customer groups and segmentationAbandoned cart recoveryStores credit card Up to £129,700Google customer reviewsProduct filteringCustom product filtering Up to £290,000You can also visit BigCommerce's pricing page BigCommerce offers three pricing plans in its Essentials range, as well as custom pricing for enterprise customers. As this is really only suitable for very large ecommerce businesses, we’re going to focus on the three main plans.BigCommerce came 5th out of 7 for value for money in our guide to the best ecommerce platforms for small businesses – ranked by our team of testers and expert researchers.However, our testers did score it second only to Shopify for the quality of its sales features, which include support for selling across multiple sales channels including Amazon, eBay, Facebook and more. That’s why we named it our best ecommerce platform for multi-channel selling.You can find a full review of the BigCommerce platform here. BigCommerce pricing plansIncluded in all plans StandardPlusProEnterprise No additional transaction fees0%0%0%0%Products, file storage, and bandwidthUnlimitedUnlimitedUnlimitedUnlimitedStaff accountsUnlimitedUnlimitedUnlimitedUnlimitedSales channelsOnline storefront ✓✓✓✓Point of sale✓✓✓✓Amazon/eBay✓✓✓✓Facebook/Instagram✓✓✓✓Google Shopping ✓✓✓✓FeaturesMobile responsive website ✓✓✓✓BigCommerce mobile app✓✓✓✓Page builder ✓✓✓✓Single-page checkout✓✓✓✓Apple Pay, Google Pay, Amazon Pay✓✓✓✓Coupons, discounts, and gift cards✓✓✓✓Multi-currency✓✓✓✓Real time shipping✓✓✓✓Professional reporting tools ✓✓✓✓Built-in blog✓✓✓✓Product ratings and reviews✓✓✓✓Free sitewide HTTPs and Dedicated SSL✓✓✓✓ShipperHQ shipping rules engine AvailableAvailableAvailableAvailableCustomer groups and segmentation ✗✓✓✓Abandoned cart saver✗✓✓✓Persistent Cart✗✓✓✓Stored credit cards✗✓✓✓Google customer reviews✗✗✓✓Product filtering ✗✗✓✓Custom product filtering✗✗✓✓Price lists✗✗✗✓Unlimited API calls✗✗✗✓Online sales per year (calculated on a trailing 12-month basis)Up to £36,000Up to £129,700Up to £290,000CustomService and support24/7 tech support (phone, chat, and ticket)✓✓✓✓Express routing, priority support, and customer success management available ✗✗✗✓API Support ✗✗✗✓Payment processingNo transaction fees to use leading payment gateways✓✓✓✓(Optional) Special credit card rates from PayPal 1.85% + £0.18per transaction1.80% + £0.18per transaction1.75% + £0.18per transaction1.55% + £0.18 or lowerper transactionMultiple payment methods✓✓✓✓(Optional) Special credit card rates from Barclaycard1.75% + £0.15per transaction1.75% + £0.15per transaction1.75% + £0.15per transactionCustom pricing Check out BigCommerce’s pricing plans here.Which BigCommerce plan is right for my business?BigCommerce automatically upgrades you when you reach the threshold trailing 12-month sales volume (see explanation below) for your plan. For example, if you’re on the Standard plan, and your online store surpasses £36,000 in yearly sales, you’ll automatically move on to the Plus plan.You just need to choose which plan to start with based on your current sales volume.Standard – £22 per monthThe Standard plan is the simple, affordable option for anyone who wants to just set up an online store and get started. With a £36,000 limit on yearly sales, it’s only suitable for small online businesses with a relatively low monthly sales volume.Plus – £58 per monthThe main difference between the Standard and Plus plans is that the latter offers more marketing support to help ambitious online businesses scale and increase conversions. With a yearly sales limit of £129,700, it’s great for growing businesses.Pro – £216 per monthThe Pro plan has everything you need to grow a large ecommerce business with a very generous annual sales limit of £290,000. It also offers advanced features like Google customer reviews, product filtering, and custom product filtering, which make it easier for customers to find what they’re looking for on your site.Enterprise plan – custom pricingIncludes price lists, unlimited API calls, and a custom sales limit depending on your needs. Only really suitable for large, global, online retailers who want a VIP package. How is the trailing twelve month sales volume calculated? BigCommerce calculates your sales volume as “your total sales, including tax, from eligible orders processed over the last 12 months”.The trailing total is updated on the first day of each month, which helps to eliminate seasonal spikes, so you won’t be penalised for having a busy December but a poor January.You can keep track of your sales volume and order count in the Account Summary section of your settings under Plan Summary > Store History. Can I use BigCommerce for free?BigCommerce doesn’t have a free plan, but it does offer a 15-day free trial. You can get started building your ecommerce website without supplying credit card details. At the end of the trial period, you either choose a plan and start paying or lose access to your site. BigCommerce costs: billing cycles, ongoing costs, and additional feesBilling cyclesBigCommerce is unusual amongst website builders and ecommerce platforms in that it displays its pay monthly prices. And, while it offers an annual subscription option on its Plus and Pro plans, you have to pay month by month on the Standard plan, and unlike most of its rivals, there’s no option for a two or even three year subscription.The table below shows the breakdown of how much you’ll be paying on each plan and billing cycle.PlanStandardPlusProMonthly £22 per month£58 per month£216 per monthAnnual N/A£52 per month£194 per monthIf you do opt for an annual subscription, you’ll have to pay the full amount up front. So, if you’re on the Plus plan, you’ll pay: £52 x 12 = £624. This doesn’t include VAT.BigCommerce credit card rates and transaction feesBigCommerce allows you to choose from 65 global payment providers that you can use without incurring any additional transaction fees. Compare this to Shopify pricing, which does charge extra for using a third-party payment provider, and has more expensive card rates on every comparable plan.All BigCommerce plans come with pre-negotiated special credit and debit card processing rates in partnership with PayPal powered by Braintree. The more advanced your plan, the lower your transaction fees.However, if you qualify, you can choose Barclaycard Smartpay to take advantage of the lowest card rates on any plan.BigCommerce’s rates per plan are as follows: StandardPlusProWith PayPal powered by Braintree1.85% + 18p per transaction1.85% + 18p per transaction1.85% + 18p per transactionWith Barclaycard Smartpay 1.75% + 15p per transaction1.75% + 15p per transaction1.75% + 15p per transactionAdditional costsThe only other ongoing cost with BigCommerce is likely to be subscriptions to paid for apps and extensions from its Ecommerce Apps Marketplace.There are hundreds to choose from – everything you need to support marketing, shipping, and customer support as your online store grows. Some are free, but the more advanced ones can cost anything from a few pounds to hundred of pounds a month depending on your requirements.However, unlike Shopify, nearly everything you need to grow your online store is included as an in-built feature, so you won’t have to rely on costly third-party apps. How do BigCommerce’s prices compare to other ecommerce platforms?BigCommerce is, by a small margin, the most expensive ecommerce platform reviewed by our team of researchers.However, GoDaddy, Wix, Squarespace, and Square Online are all website builders with ecommerce capabilities rather than ecommerce platforms first and foremost. This means they can’t compete with the likes of BigCommerce and its nearest rival Shopify on the depth and quality of their sales features.BigCommerce’s plans might start in price from where Wix’s end in price, but if you want a platform that’s going to support a rapidly scaling ecommerce business, BigCommerce is the way to go.Even if you start small, if you know you’re eventually going to be growing your online store and having to fulfil a significant number of orders, we’d recommend starting with something like BigCommerce from the beginning. That way you don’t risk outgrowing the platform and having to migrate to a different one at a later stage. SummaryBigCommerce might be pricey, but it’s designed its ecommerce platform from the ground up to support growing online stores. It was our researchers’ top choice for multi-channel selling, which is essential in this day and age, and it’s great that pretty much everything you need is included as an in-built feature, meaning you won’t have to pay for third party apps.It offers a number of plans, which automatically upgrade when you reach the online sales threshold. Whilst this makes pricing more predictable, some may find it frustrating that they can’t choose to stay on a cheaper plan.It also features very competitive credit card rates and a choice of dozens of payment providers, so you can find the most economical setup for your business.And while our researchers rated BigCommerce bottom for value for money, this was in comparison to the likes of Wix and Squarespace, which are very affordable, but don’t offer equivalent support for rapidly scaling ecommerce businesses.So, if you’re an ambitious online store that’s likely to achieve a high monthly sales volume of anything up to £290,000 (and beyond if you upgrade to custom Enterprise pricing) BigCommerce could be the platform for you.Why not visit BigCommerce to find out more about what is offers growing businesses and ecommerce stores? BigCommerce pricing and costs: FAQDoes BigCommerce charge fees?Unlike many ecommerce platforms, BigCommerce doesn’t charge transaction fees when using most major payment providers. It does charge credit card rates of between 1.75% + 15p and 1.85% + 18p depending on your plan and payment provider, which is lower than Shopify.Is BigCommerce or Shopify better?Both BigCommerce and Shopify offer excellent sales features and support for growing ecommerce businesses. BigCommerce is marginally more expensive than Shopify, but it has a much better selection of in-built tools and it doesn’t impose additional transaction fees for using third-party payment providers. The cost you save from not paying transaction fees can add up to significant savings in the long run.Can you upgrade if you’re not at the 12-month sales volume limit?Yes, you can upgrade at any time to take advantage of the more advanced sales features offered on the Plus and Pro plans. Share this post facebook twitter linkedin Tags News and Features Henry Williams Content Manager Henry has been writing for Startups.co.uk since 2015, covering everything from business finance and web builders to tax and red tape. He’s also acted as project lead on many of our industry-renowned annual indexes, including Startups 100 and Business Ideas, and created a number of the site’s popular how to guides.