Squarespace website builder review: pros and cons

Squarespace is our number one choice for design, ideal for creative types that want a website builder with flexibility. Find out its pros and cons, and start your free trial today.

Our research

When reviewing website builders, our expert team of writers and independent researchers focuses in on the most important factors for small business owners. We look at the range of templates and designs available to choose from; how easy it is to get started building your site and customising it; the help and support options available; the range of available plugins, apps and extensions; the ability to customise a mobile design, and above all, the value for money – including any hidden pricing, ongoing fees, and initial setup costs.
Written and reviewed by:
Robyn Summers-Emler Grow Online Editor

Startups.co.uk is reader supported – we may earn a commission from our recommendations, at no extra cost to you and without impacting our editorial impartiality.

Squarespace is the easiest website builder for small businesses, offering a seamless design editor with over 150 templates, strong AI-powered capabilities, and 24/7 customer support.

When we tested Squarespace, we found that it’s ideal for beginners or those who may not have much experience in web design. That said, if you’re a creative professional looking to showcase your portfolio, artwork, or photography, the platform’s visual and design elements will work perfectly for you.

In our 2025 round of analysis and first-hand testing, we were able to evaluate Squarespace’s features, functionalities, and user experience to see how it holds up compared to competitors. This allows us to give you an honest and transparent review of Squarespace, including its advantages and drawbacks.

Read on to learn how Squarespace ranks in terms of the factors that really matter to small business owners:

4.6 out of 5
  • Website Functionality
    3.2
  • Design Features
    4.3
  • Pricing
    3.7
  • Help and Support
    4.1
  • Reputation
    4.7
  • User Experience
    4.8

Squarespace web builder overview

Squarespace
4.6
Ideal for professional and creative businesses that appreciate affordable plans and an easy-to-use platform.
  • Free trial 14-day
  • Price from £12 per month Use code "SU10" to receive a 10% discount on all Squarespace plans
  • Over 150 stunning free templates
  • Great value for money
  • Use code 'SU10' to receive a 10% discount on all Squarespace plans
Summary Squarespace scores extremely highly in our testing, catering to creative professionals with its mobile-responsive templates and visual designs. In comparison to Wix and GoDaddy, Squarespace is the easiest website builder on the market thanks to its intuitive drag-and-drop editor, though it lacks the creative freedom of Wix. Plus, Squarespace’s affordable plans make it an accessible option for small businesses.
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Squarespace stands out thanks to its stylish, design-oriented templates — in fact, it comes with the best design features of all the web builders we’ve tested.

That being said, Squarespace is the second best website builder for small businesses overall, behind Wix (read our full comparison of Wix vs Squarespace to learn more about how these two builders match up). But if your small operation has big ambitions, Squarespace could be your perfect pick it’s ideal for growth-focused businesses that are looking to scale.

Since our last round of testing back in 2024, Squarespace has certainly improved. This is mostly driven by vastly improved help and support services and user experience. As a result, you should be able to get a website up and running more quickly and easily than ever before with the Squarespace web builder.

Squarespace's latest updates

  • Squarespace has changed its pricing plans as of February 2025, which are now named Basic, Core, Plus, and Advanced. Ecommerce functions are also now available from its cheapest plan.
  • Squarespace Payments – the platform’s built-in payment processing solution – is now available in the UK.
  • In March 2025 Squarespace introduced its AI SEO Tool, which recommends optimised copy by scanning page titles, descriptions, and image alt text.
  • Orders Hub was launched in May 2025, offering new search and filter tools to allow ecommerce businesses to search their store’s order history by product.
  • QR codes are now available for any page on a website (e.g. menus for restaurant businesses or donations for non-profits)

Our Squarespace video review

Prefer watching to reading? We explain everything you need to know about Squarespace and show you how it works in this short video:

Squarespace’s pricing

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0 out of 0

Basic

Core

Plus

Advanced

Price

£12 per month (billed annually)

Price

£17 per month (billed annually)

Price

£29 per month (billed annually)

Price

£79 per month (billed annually)

Free custom domain
Free custom domain
Free custom domain
Free custom domain
Ecommerce
Ecommerce
Ecommerce
Ecommerce
Transaction fees

2%

Transaction fees

0%

Transaction fees

0%

Transaction fees

0%

Squarespace offers beautiful, industry-leading templates without the expensive price tag you might expect, starting at just £12 per month for its Basic plan.

However, compared to other platforms, Squarespace’s pricing isn’t the cheapest. For example, Wix’s paid plans are cheaper, starting from £9 per month, and it also offers a basic free plan to try the builder out on.

Although, as the saying goes, you get what you pay for, and with Squarespace, this is certainly the case as its design features, user experience, and customer support certainly justify the price.

Although there isn’t a free plan, Squarespace does offer a 14-day free trial. To get started, simply select a template that you love, then sign up.

 

Squarespace-pricing

As well as websites, Squarespace can be used to build online stores. While this article focuses on Squarespace’s suitability for building websites without ecommerce functionality, you can learn more about its online store plans and functions in our Squarespace ecommerce platform review.

Squarespace’s pros and cons

Pros:
  • Over 100 flexible, industry-leading templates to set your website apart from your competitors
  • Affordable pricing for ecommerce functionality with the Squarespace Basic plan at £12 per month
  • Design Hero is ideal for creatives. Easy to add portfolios and upload pages full of photographs and illustrations
  • Best knowledge centre on the market
  • Excellent website analytics and reporting features with its higher end plans - monitor traffic, bounce rate, average session time
Cons:
  • More expensive than other web builders, and no free plan available.
  • Upgrading from Squarespace version 7.0 to 7.1 requires a site rebuild
  • Doesn't have the best website functionalities compared to other website builders

Website functionality

Unfortunately, we found that Squarespace fell a little short in terms of website functionality. This is primarily because, compared to Wix and Shopify, it was missing some crucial capacities. We found that it doesn’t provide AI-guided support when navigating search engine optimisation (SEO), and we weren’t able to check spelling and grammar with its editor. This means you’d have to download a third-party extension, such as Grammarly, to avoid any typos or grammatical errors.

That being said, it still had its strong points. For example, its advanced website analytics and reporting functionality allows you to track website visits, bounce rates, visitor geography, and traffic sources, to name just a few. This is particularly useful if you want to monitor the performance of your website and build a better picture of the users visiting. 

Many other platforms, such as Jimdo and IONOS, do offer this feature, but in an incredibly basic format with limited reporting functionality in comparison with Squarespace.

Other noteworthy features that will be indispensable for small businesses include: 

  • SEO tools for site visibility, providing tips to help boost your site’s ranking in search engines (which you can find in the editor sidebar), so it’s easier for your site to get found online
  • A generous number of third-party integrations, including dropshipping, sales tax compliance, and social media marketing.

You can also pay for optional add-ons, such as the Acuity scheduling tool, which lets you monetise appointments via your site — ideal for service-based businesses looking to connect with their customers easily and efficiently.

Design features

Squarespace offers strong in-built design features that genuinely help small businesses create an attractive website.

For example, its Blueprint AI will ask you questions about your business goals, industry and brand personality — offering tailored content and recommendations on structure, colour palette, and fonts.

If you’re a professional photographer, graphic designer, or creative, you’ll likely feel in good hands with Squarespace. It lets your set up over 1,000 site pages for those who need page after page of portfolio images, artwork, or photographs without worrying about maxing out on website space. 

As well as this, even Squarespace’s cheapest plan offers unlimited bandwidth and storage space, so you can upload to your heart’s content without worrying about causing your site to crash or lag.

It’s also important to mention one of Squarespace’s powerful design features. Squarespace Fluid Engine offers intuitive web design through an array of functionalities. These include an advanced drag-and-drop smart grid that levels up the design process. You can literally drag elements anywhere on the website.

Squaresapce also offers a large selection of beautiful templates, which you can filter by industry or website type. For example:Squarespace template food

Squarespace template fashion

Squarespace template home

User experience

In our latest round of testing, in which we built test websites using 12 different website builders, Squarespace came out on top as the easiest builder to use thanks to improvements in its user interface and drag-and-drop functionality.

We were particularly impressed with its grid lines, which help keep elements (such as images and text boxes) aligned, and prevent the website from looking messy or unorganised.

Additionally, we found its step-by-step AI builder to be extremely helpful as it guides you through the entire process. It’s a super handy tool for newcomers who may need help navigating the platform for the first time.

Help and support

Unlike other platforms, such as Wix, Shopify, and Bigcommerce, Squarespace doesn’t have a phone line for its customer service. Still, it offers support through a range of other options, including:

  • Live chat Monday to Friday
  • 24/7 social media support via Twitter
  • 24/7 Squarespace Support Assistant chatbot
  • 24/7 email support
  • Community forum

The website builder’s extensive on-site knowledge base and on-site help function should be all you need in most cases, providing enough guides, articles, and even video tutorials to answer the most burning customer questions and queries.

Squarespace support

Reputation

Small business owners are overall very satisfied with Squarespace, and with such brilliant customer support and a huge improvement in UX, it is understandable as to why.

The majority of user feedback we received was largely impressed with Squarespace’s best feature – its brilliant design flexibility and sleek, creative templates.

As well as being very pleased with Squarespace’s design functionality, users were also impressed with the ability to sell online right from its Basic plan, costing just £12 per month. This is a feature only offered by Squarespace as a web builder, as for the likes of GoDaddy and Wix, you must upgrade to an ecommerce-specific plan before you can sell online.

Our methodology: How did we evaluate Squarespace web builder for small businesses?

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0 out of 0

Site123

WordPress.com

BEST FOR

Best all-in-one website builder

BEST FOR

Ideal for growing your online store

BEST FOR

Design flexibility & businesses looking to scale

BEST FOR

Ease of use and simplicity

BEST FOR

Help and support

BEST FOR

Blogging tools

BEST FOR

Cheap builder

Overall Score
Based on our in-depth research and user testing
4.9
Overall Score
Based on our in-depth research and user testing
4.2
Overall Score
Based on our in-depth research and user testing
4.6
Overall Score
Based on our in-depth research and user testing
4.2
Overall Score
Based on our in-depth research and user testing
3.7
Overall Score
Based on our in-depth research and user testing
3.6
Overall Score
Based on our in-depth research and user testing
4.3
Price
Price

£19-£259 per month, billed annually

Currently £1 per month for the first three months

Price

£12-£79 per month, billed annually

Use code “SU10” to receive a 10% discount on all Squarespace plans

Price

£7.99-£13.99 per month, billed annually (first term discounts available)

Price

$0 – 12.80 per month (about £10.22)

Price

£3-£20 per month, billed annually

Price

£2.99-£3.49 per month (48-month subscription)

Up to 81% discounted with code “STARTUPS”

Free trial
Free trial
Free trial
Free trial
Free trial
Free trial
Free trial
Try Wix Try Shopify Try Squarespace Try GoDaddy Get Site123 Get Wordpress Try Hostinger

Squarespace is the clear winner when it comes to design features and helping businesses looking to scale. But how did we come to this conclusion?

When conducting our review of Squarespace (and eleven other website builders) in 2025, we first carried out in-depth research, which included testing the platform out for ourselves. We also spent hundreds of hours collecting data across six primary categories, which were weighted according to their importance to small businesses:

  • Website functionality: 25% – Does Squarespace offer essential website features, such as SEO and marketing?
  • User experience: 25% – Is Squarespace easy to use and navigate?
  • Design features: 15% – What customisation options are available with Squarespace?
  • Help and support: 15% – How can you contact Squarespace’s customer support?
  • Pricing: 15% – How much does it cost to use Squarespace, and how does it score for affordability?
  • Reputation: 5% – How does Squarespace compare to its competitors?

Verdict: is Squarespace right for you?

If you’re looking for a website builder that has ample design flexibility, that has your back with robust customer support, and is easy and intuitive to use, then our answer would be a resounding yes.

Squarespace has hundreds of visually stunning prewritten templates, which can fast forward you into creating a stylish and highly functional website.

However, if you’re not convinced because of its price or because you think its website features aren’t generous enough, we’d recommend checking Wix or GoDaddy out. Wix, in particular, has good levels of functionality, design features, and user experience, and is priced cheaper than Squarespace.

Overall though, Squarespace is rightfully the second-best website builder for small businesses based on our expert analysis and in-depth research.

Still not sure? Check out the best website builders for small businesses for our favourite high-performing and affordable solutions.

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Written by:
Ross has been writing for Startups since 2021, specialising in telephone systems, digital marketing, payroll, and sustainable business. He also runs the successful entrepreneur section of the website. Having graduated with a Masters in Journalism, Ross went on to write for Condé Nast Traveller and the NME, before moving in to the world of business journalism. Ross has been involved in startups from a young age, and has a keen eye for exciting, innovative new businesses. Follow him on his Twitter - @startupsross for helpful business tips.
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