5 top tips to boost your Startups 100 entry

The Startups 100 Index 2024 is about to commence – here's how to increase your chances of a winning entry.

Having your business make the Startups 100 list is an excellent opportunity to gain recognition, exposure, and even funding for your firm. If chosen by our judges, the exceptional startups will receive a place in the longest-running index of its kind, cementing their place in small business history.

Alongside this, they’ll also be showcased to Startups’ huge entrepreneur community – including our hundreds of thousands of online followers – and a specialised publishing package to feature on our website. Best of all, they’ll get all of this completely free!

So, how to submit a killer application? In today’s competitive business landscape, it’s important not to blend in. We receive hundreds of applicants each year, and we don’t want to risk missing out on your incredible business idea.

Below, we’ll go through our top 5 tips to boost your Startup’s 100 entry and ensure you stand out from the crowd. By the end, you’ll have all the key ingredients for a winning application, joining the likes of Deliveroo and Monzo to be named the most exciting new business in the UK.

1. Understand the competition’s criteria

This is the first thing to consider when sending your entry, and arguably the most important. 

Before you begin, you need to understand the Startups 100 criteria, and ensure you meet the requirements. Luckily, we only have three, easy-to-follow conditions to apply.

To be eligible for the Startups 100 Index, your business must be:

  • UK-based
  • Privately owned
  • Have launched on or after 1st January 2018

Our judges will want to see that your business has ambition. During your entry, we’ll ask you to outline your short-term and long-term goals, and how you plan to achieve them. Highlight any potential obstacles and how you’ll overcome them.

You’ll need:

  • Key info about the founder(s): We want to hear all about you and your entrepreneurial journey (the highs, and the lows).
  • A description of your business, and what makes it special: Your business can be based in any industry, at a kitchen table, office, virtually anywhere or just virtually, with founders of any age or background.
  • Financial information: include last year’s figures and this year’s projections. Don’t feel intimidated if you haven’t got big funding figures to advertise, it won’t necessarily take you out of the running. We are looking for impressive business ideas with lots of growth potential.
  • Data: Feel free to show off any impressive stats such as employee growth or subscriber numbers.

2. Tell your story

The best way to capture our expert judges’ attention is by telling us a compelling story about your business. 

  • How did you begin and why? 
  • What gap in the market did you spot? What problem did you know you had the solution to?
  • Do you have a personal connection to the business you decided to start? 

Share your vision, mission, and how your business addresses a need in the market with as must passion as you can muster – the more the better, as it brings life to your founding story and may put you in the running for additional accolades if your business makes it onto the list, such as “exceptional founder”. 

Real-life examples and customer testimonials to demonstrate the impact of your business are always a bonus.

What good looks like: Bold Bean Co.

“Picture this: an Erasmus student with very little to do. Hungover from another night filled with terrible broken Spanish, Amelia found herself hungry + lazy. Next thing you know, she’s eating creamy heirloom butter beans straight out of a jar. Amelia remembers closing her eyes to properly immerse herself in that moment, it was the taste of natural, creamy sumptuousness. It was the taste of a BOLDLY BRILLIANT bean.

 After three years of working in the food sustainability space with top London chefs, a little legume appreciation turned into a full-on obsession. Amelia wasn’t just inspired by restaurants using high-quality beans creatively, but also learned from those around her in food sustainability, Amelia realised that BEANS WILL CHANGE THE WORLD, someone just needs to start spreading the gospel.

 How to convert a bunch of Brits to a bunch of #Beanchamps? Give them the BEST beans on the planet. 

In just one year – we have won listings in Planet Organic, Selfridges, Gorillas and Waitrose. We have secured investment from legends of the Food & Drink industry, who also understand what beans can do for the world!”

We want to recognise the startups that prioritise people, planet, or purpose as much as profit. As you can probably tell from the engaging story Amelia shared here, we were instantly captivated, as her passion for her work completely shone through.


3. Showcase your expertise

Every year, we look for businesses with industry expertise and a deep understanding of their market – including any challenges.

Using your entry to showcase your knowledge and expertise in your field is super beneficial because this is where you can show your credibility – and why you specifically are the one to make your business world-changing, transformational, and the next big thing! 

Expertise could include any relevant industry certifications or qualifications, for example, or highlight any partnerships or collaborations with other businesses.

What good looks like: Caura

“Roads are getting more digital and the number of apps/websites that a driver needs to manage just one car is 25+, and that’s excluding electric charging! Getting any of these payments wrong (e.g. city charges, tax, MOT) means drivers are automatically hit with fines and PCNs (Penalty Charge Notices). 

This is because the back-end infrastructure has been automated to serve these fines but consumer-facing tech hasn’t caught up. We therefore made it our mission to make sure our drivers never get fined again. Enough is enough!

 We have grown 800% CAGR over the last couple of years with extremely strong usage metrics. Almost $4M of transactions have been run through the platform so far and we have lots of avenues for growth. 

One of our investors is Jaguar Land Rover and we’ve just signed two FTSE 100 companies. We’re pretty pumped on the back of that!”


As the winner of the Startups 100 2023, the Caura entry included multiple relevant stats about their audience base, the pain points of today’s drivers, and information on the upcoming ULEZ legislation. 

Crucially, everything they said came back to the impact on customers, which made it super clear to the judges why there was an opportunity for them to do exceptionally well in their space.

4. Skip the jargon!

We know it’s hard. You are super passionate about your purpose and totally immersed in your industry. But using overly technical or business speak makes it harder for the judges to surface your strengths and really hear your message. 

Instead, focus on using clear, concise language that is easy to understand by a layperson.

What good looks like: Ambl

“Ambl is the only app in which users can personalise and tailor their search based on party size, price point and whether they’d like a restaurant, cocktail bar, pub or coffee shop – and all of this is on-demand tapping into the spontaneous market at the same time as shining a light on available tables. 

Research has highlighted that one in seven consumers have admitted to not fulfilling their bookings. 

Loss of revenue, early closures, and rota nightmares will be a thing of the past thanks to Ambl, which has been designed to give venues the power and the platform to combat the detrimental impact of the last-minute cancellation culture. 

It’s been created to give consumers the freedom to view and book venues with availability – right here, right now reducing the headache of roaming around struggling to find availability, whilst providing visibility to an untapped market for venues. 

We’re bringing back spontaneous living at the same time.”

Here’s a great example of how to sell your business to judges without giving an in-depth explanation of all the specific ins and outs of the business that aren’t necessary to include.

5. Don’t hide your achievements

If your business has reached a milestone that you are bursting with pride about, or received any awards or recognition that have made your mantelpiece, let us know!

Highlighting your achievements will demonstrate your business’s credibility and success to the judges. A few examples of good credibility indicators include:

What good looks like: WILD

Wild was the world’s first refillable deodorant to launch 100% biodegradable refills. 

We are on a mission to remove single-use plastic and create high-performing natural formulations for everyday personal care routines, allowing consumers to switch to more sustainable solutions without compromise.

From our iconic aluminium cases to our crazy scent launches which have included Toffee Apple, Candy Floss and Pine Tree, we have looked to create a sustainably focused brand that appeals to a wider and more diverse audience than traditional eco brands. With over 11,000 5* Trustpilot reviews and a combined social following of 300K, we have a formidable and loyal community who love our Wild nature and the fact Wild allows them to switch without compromise. Wild is also available both online via our store and in multiple stores including Waitrose, Sainsburys and Boots.

Wild vision is to be a £150 million + profitable business at the forefront of the refill revolution. We want to be a multi-product, multi-channel and multi-territory brand delivering regular Wild products to over 2 million households and radically reducing the amount of plastic used in bathrooms across the world.”

Here, WILD communicated its social value in a few different ways that were clear, accredited, and easy to understand. Using metrics to demonstrate the worth of your growing business is always a fast indicator of future potential and success.

Conclusion

Since 2008, we have highlighted startup trailblazers including Deliveroo and Monzo – giving them the springboard they needed to make atomic waves in the business world. 

Every entrepreneur who made it onto our list began with a simple idea – they just needed a platform to launch their rocket ship. We can give you that platform. 

Bottom line – we want your submissions to shine. And we’re hoping these suggestions make the entry process simpler and more effective. 

So what are you waiting for? Apply now to the Startups 100 Index and tell us why you will be the most exciting new UK business in 2024.

Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

Apply for the Startups 100 Index 2026

The 2026 Startups 100 Index is now live. Discover the breakthrough startups transforming industries and inspiring entrepreneurs everywhere.
The 2026 Startups 100 Index is now live!

Discover the innovative companies shaping the future of UK business in the 2026 Startups 100 Index.

Now in its 18th year, the annual Startups 100 Index is the definitive list of the top 100 most promising new businesses in the UK. It celebrates the creativity and agility of the UK’s startup landscape, and highlights the inspiring entrepreneurs who are using small ideas to fix giant problems.

Since 2008, we have identified some of the biggest movers and shakers of the past two decades, with previous alumni including household names Monzo, Deliveroo, and THIS™.

The 2026 Startups 100 Index is now live, but keep an eye out for applications for the 2027 Startups 100 Index, which will open around July this year.

How to apply to the Startups 100

Applying for the Startups 100 is easy and entirely free. We are proud to be one of the few business awards that does not charge any entry fees.

To apply, simply fill out our online entry form. It will ask you to provide clear facts and figures that give us evidence of your growth story, ranging from financial details to a five-year vision. The questions we ask include:

  • Who are you? What’s your entrepreneurial story?
  • What is your business, and what makes it stand out from the competition?
  • Where you are based?
  • When did you launch your business?
  • Why did you start your business?
  • What do your finances look like? Including figures from the latest financial year and this year’s projections (any financial information you provide is treated as confidential and will never be disclosed).
  • What other company data can you provide? This is your chance to show off your impressive stats, whether that’s superfast employee growth, new product launches, or booming subscriber numbers.

Remember, the Startups 100 Index is all about celebrating authenticity. As well as your successes, we want to hear about the challenges you’ve faced or mistakes you’ve made, and how you’ve overcome them to get to where you are today.

Once you’ve submitted your form, your application is complete.

How the Startups 100 judging works

After applications close, the Startups 100 judging process begins. We use the information from each application to assign weighted scores to every business entrant based on five key areas of analysis:

  • Finance – how much funding you have raised, if any, and through what methods?
  • External validation – any significant achievements, such as notable partners or clients
  • The size of the opportunity – what ambitions do you have for scaling up?
  • Strength of concept – is your idea unique?
  • Innovation – how is your idea disrupting the market?

When finalising the top 100, our judges look for impressive business ideas with lots of growth potential. Don’t feel intimidated if you haven’t got big funding figures or well-known partners we’d still love to hear about your business.

The Startups 100 special awards

As part of the Startups 100, we commend startups that prioritise people, planet, or purpose as much as profit. To recognise these achievements, we select businesses from the Index as nominees or winners in a series of special awards.

You do not need to apply separately for these awards – if you enter the Startups 100 and are selected for the Index, you will also be considered for any relevant awards.

The 2026 Startups 100 Index Awards are:

Apply for the next Startups 100 Index

Entries for the Startups 100 Index for 2026 closed on 10th October 2025 at 5pm (BST), and the 2026 Startups 100 Index is now live.

The Startups 100 Index will return for 2027, but entries will not open until around July 2026. Keep an eye on Startups.co.uk for updates.  

If you have any questions about your entry — or anything else you’d like to know — drop us an email at su100@startups.co.uk.

For more information:
  • How much does it cost to enter the Startups 100 Index?
    The Startups 100 is completely free of charge to enter. At Startups, we believe businesses should be recognised for their achievements regardless of the size of their bank account. We therefore do not charge application fees. We also do not ask for any listing fees if your application is successful.
  • When do entries for the Startups 100 Index 2026 close?
    Entries closed on October 10th 2025.
  • When do entries for the Startups 100 Index 2027 open?
    We will start welcoming applications for the 2027 Startups 100 Index around July 2026. Keep an eye on Startups.co.uk for updates.
  • Am I eligible to apply?
    To qualify for the Startups 100 Index you must be a UK-based, privately owned company that launched and registered on Companies House either on or after 1st January 2020. That’s all we ask! As long as you fulfil this criteria, firms can be based in any industry, virtually anywhere - or just virtually - with founders of any age or background.
  • How do I apply?
    Applying for the Startups 100 is easy. We are also one of the few business awards that is completely free of charge to enter. To make a submission, all you have to do is fill in our online entry form. You can find more details on what to include, below.
  • What do I win?
    As always, the businesses making the biggest industry impact will make it into our list of the top 100 firms and sit alongside the likes of industry giants like Monzo, Deliveroo, and THIS™. However, we will also have five specialist award categories to highlight the top 100 companies which are outperforming in areas like sustainability and social impact.
  • Who judges the submissions?
    The Startups team of business experts will judge all our top 100 entrants.
  • How do I get in touch?
    If you have any questions regarding the Startups 100 2026 that you can’t find the answer to here, drop us an email at su100@startups.co.uk or reach out to us on our social channels.

Startups 100: our impact

Chris and Will Lottie care
Will Donnelly, founder of Lottie, winner of the Startups 100 Index 2025

I’ve been an avid reader of the Startups 100 for as long as I can remember. Never in my wildest dreams did I think Lottie would feature, let alone be ranked number one and follow in the footsteps of startup royalty like Revolut and Multiverse. I’m so proud of Lottie’s team and so thankful to Startups for allowing us the opportunity to fly our pink flag for the social care industry on such an acclaimed list.

Learn more about 2025 winner Lottie
Sai Lakshmi, founder of Caura, winner of the Startups 100 Index 2023

The Startups 100 is a noteworthy accolade and we were delighted to win. We got a flurry of inbound messages from potential partners and lots of traffic to the site! It’s a testament to our team’s hard work and commitment to solving real-world problems faced by car owners across the UK.

Learn more about 2023 winner Caura
Finn Lagun, cofounder of the three-time Startups 100 listee, Pasta Evangelists

The way you tell the story is important. Quantify your answers with facts & figures but don’t forget people-led insights. Get quotes from all angles, from your team to your partners and suppliers, to demonstrate your impact in an emotive way

Learn more about Pasta Evangelists
Melissa Snover, CEO of Nourished

Appearing in the index has certainly validated our business as a market leading player within our industry, as well as raising our brand awareness and credibility. We were very grateful to have been listed amongst such impressive peers, and hope we can continue to be recognised by Startups 100!

Learn more about Nourished
Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

Over half of laid off UK workers don’t want to return to full-time work

The majority of workers made redundant in 2023 are now exploring alternative employment options like freelancing.

In today’s volatile jobs market, UK workers view flexible or freelance working as safer than the traditional 9-5, according to a new study carried out by Fiverr.

The global freelancer marketplace surveyed 500 UK office/white collar workers who have been laid off since December 2022. Based on the results, 47% of respondents have lost faith in salaried work

The findings show that 57% of individuals who were made redundant this year are now planning to explore alternatives to full-time work in their future careers. Meanwhile, 35% plan to keep a side hustle running in their next role.

Months of inflationary cost pressures have squeezed business profits, forcing more employers to make the hard decision to cut down on staffing numbers – particularly in the tech sector. The Fiverr research shows how these decisions are now affecting worker career plans.

Workers see self-employment as more secure than full-time work

Previously, the expectation was that a worker who had been made redundant would immediately begin searching for a permanent contract with a new employer, in order to retain employment protections like pensions and sick pay.

But the Fiverr research indicates that laid off UK workers now want to leave employment, as they no longer view a full-time position as a safe bet.

In the current, troubling economy, workplace uncertainty is on the rise. Tools like AI are putting many job roles under threat. According to Fiverr, 70% of those surveyed said they are now prioritising stability in their future careers, with over a third planning to become a sole trader.

This attitude shift is part of a growing trend amongst the UK workforce towards having greater control of their careers – a ‘be your own boss’ mentality kickstarted by COVID.

Rather than being hit with unwelcome news, such as layoffs, sole traders have control over every business decision. Work schedule is one example. The majority have ditched the office in favour of working from home.

The trend has also proved popular with Gen Z, the emerging workforce. Startups recently published research which shows that more young people are running side hustles alongside their primary income.

Taking advantage of the shift towards flexible and remote working, they are aiming to turn their hobbies and passions into a second job as a way to manage the rising cost of living.

Laid off UK employees speculate their companies over-hired

When Fiverr asked respondents why they thought they had been made redundant, 30% said they believed their company had over-hired. This increases to 39% at companies with 10-49 employees, and 36% for companies with more than 500 employees.

Unsurprisingly, 41% said their company was struggling financially at the time their notice was given. But 30% said they believed it was related to personal performance – with this figure increasing to 41% for those in graduate and entry level roles.

Today’s job market is sparse on talent, with many firms unable to hire for specialist roles such as tech, widening the already substantial digital skills gap.

At the same time, economic crises such as the hiked gas and electricity costs have decimated business cash flow. This has created a difficult balancing act for companies that want to invest in their workforce for growth, while prioritising survival.

The line between success and failure has tightened considerably with the start of the new financial year, as economic uncertainty causes firms to pause recruitment. Office of National Statistics data shows that, between January and March 2023, the number of vacancies fell by 47,000.

Last week, Startups reported that the number of companies proposing redundancies had hit the highest level since the pandemic in March 2023.

Majority of laid off employees feel optimistic about the future

Despite the obvious difficulties and hardship caused by being laid off, many deemed it a blessing in disguise.

72% of laid off UK workers reported that they were ‘relieved’ to now have the opportunity to look for a new role. 66% even stated that they had previously struggled to find meaning in their work.

In fact, 71% of respondents told Fiverr they will look for a fresh start by switching sectors entirely. This includes 67% of those who are in the technology industry, an industry which has been heavily impacted by redundancies.

Layoffs have been making headlines in the industry since mid-2022, with large-sale enterprises like Meta, Indeed, and Amazon announcing thousands of redundancies last month alone.

Bukki Adedapo, UK Country Manager at Fiverr, says: “Being made redundant is never a nice feeling, and is further compounded by the fact that, globally, we’re currently in a very challenging economic climate.

“However, laid off workers are seeking out new opportunities to find careers where they can find more meaning in their work and, through freelancing and self-employment, have the flexibility to make their roles work better around their own schedules and passions.”

Looking to start a side hustle? Read our guide to the top cheap small business ideas for inspiration on getting started.


Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

Mind the AI skills gap: Only 1 in 10 global workers have key AI skills

A shortage of artificial intelligence skills is widening the gap between what employers need and what employees can offer. What can businesses do?

Only one in ten global workers have in-demand artificial intelligence skills, according to new research by Salesforce.

This is despite of one quarter of global workers ranking AI proficiency in the top three most important digital skills to have, right now.

As a result, both employers and employees are struggling to find their footing as the AI continues to transform the workplace.

Whilst workplaces are in a constant state of flux, what makes this gap malign is the hefty cost it’s incurring on firms. According to Virgin Media O2 research, the digital skills gap is costing the UK economy £12.8bn.

Falling into the gap: what does the digital skills shortage mean for businesses?

Although AI skills are the newest tech buzz phrase, in practice, the skills are rarely used outside of tech. A Salesforce survey of over 11,000 employees found that a mere 14% of respondents say their role involves other related digital skills like encryption and cybersecurity. The number decreases to 13% when it comes to coding and app development.

However, many employers believe that prioritising employees’ digital skills development will have positive impacts on wider business performance. 47% believe it will boost productivity, 43% better team performance, and 40% improved problem-solving capabilities.

What’s more, UK businesses’ search for AI experts increased by 1,000%, suggesting employers are keen on working with professionals who are well-versed in the new technology.

According to research by AND Digital, 20% of workers did not apply for a job and 26% did not seek or achieve a promotion because of their lack of digital skills.

Virgin Media’s data suggests a similar pattern. 21% of respondents say they need digital skills so they can get a job with a higher salary because of the cost of living crisis. 31% believe they have been passed over for a promotion or pay rise because of a lack of digital skills.

Paramjit Uppal, founder of AND Digital, says, “UK organisations are still failing to sufficiently upskill employees, and it is directly impacting business and wider economic growth.”

“This is because we have not come to a shared understanding of what the skills gap is or what digital skills means.”

Bridging the gap

The lack of upskilling opportunities appears to be a hurdle to overcoming the disconnect. Nine in 10 businesses believe they should prioritise digital skills development for their employees. However, 58% of knowledge workers have never received digital upskilling from their employer.

Furthermore, the recent economic climate has had a significant impact with workers forced to prioritise paying rising bills over self-funded training.

Claire Bacall, Chief for People Evolution at AND Digital, explains, “People who feel disenfranchised or ill-equipped for the pace of change to the extent that they see their career prospects being limited is unhealthy for organisations.”

In the first seven months of 2022, there were over two million digital skills related vacancies posted out of a total of 8.5 million vacancies.

Demand at this level suggests organisations need to consider other mechanisms beyond recruiting to address their skills deficits.

“Organisations need to create an environment for people to feel that they can fully participate in the digital economy, evolve their knowledge and skills to capitalise on change and continue to feel engaged and relevant,” summarises Bacall.


Up the upskilling

As running costs recruitment freezes rise, businesses need to seriously consider in-house upskilling.

83% of business leaders agree that their organisations need to be fit for our digital present and future. However, 82% of people leaders believe skills-based experience is most important when evaluating candidates.

Externalising the cost of upskilling to employees is not the solution, particularly because conducting upskilling in-house can enhance employee retention and satisfaction.

Both businesses and employees need to be ready with an arsenal of skills that will help them navigate the new digital workplace.

Read more:

Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

93% year-on-year increase in small business owners taking personal guarantee insurance

The fear of business failure is not stopping small and medium-sized business owners from taking on new finance, using insurance to reduce the risk.

A recent report shows a huge jump in the number of SME owners protecting their homes, cars and other assets with Personal Guarantee Insurance (PGI).

The survey compiled by Purbeck Insurance showed that in March 2023, more SME owners applied for PGI to mitigate the risk of business failure than at any time previously. 

The volume of PGI applications from start-up businesses was particularly strong, up 37% in Q1 2022, with a marked increase in finance for investment in growth initiatives, where the volume of applications was up 196% compared to Q1 2022: the highest level recorded to date.

The increase in PGI applications

With the COVID-19 pandemic having caused significant financial damage to the small business economy worldwide, business owners are still currently looking for ways to mitigate risk and protect their personal assets. In addition to key man cover, many founders are seeing personal guarantee insurance as essential to their business continuity plans.

Todd Davison, MD of Purbeck Insurance believes the government’s lack of support has contributed to the huge rise in PGI takeup: “It is perhaps no surprise that March was a record month for applications for Personal Guarantee Insurance after the UK Chancellor failed to deliver much cheer to the small business community in this years’ spring budget.”

In general, SMEs are more vulnerable to economic shocks. They are less likely to have large cash reserves or fast access to credit to bail them out of emergency business situations. 

Plus, this large jump in PGI takeup could also indicate that small business owners are being asked to provide personal guarantees to secure loans, which has further increased the demand.

Looking ahead

As SMEs look to survive the turbulent events of the past couple of years, it is likely that the demand for personal guarantee insurance will increase. 

However, according to Davison, the news isn’t all downbeat. “We have seen more businesses securing personal guarantee-backed finance for growth than ever before using PGI to ease the financial worry that comes with that commitment.”


Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

A guide to the LinkedIn Social Selling Index

Making your mark on LinkedIn and beyond can easily be done if you can master your SSI. We tell you how.

Yielding the power of LinkedIn goes far beyond simply clicking on the ‘Connect’ button and multiplying the size of your professional network. To truly master the platform, you need to understand your LinkedIn Social Selling Index and learn how to pull the levers to become a voice of authority in your industry.

It can feel overwhelming at first, but there’s a sea of professionals on LinkedIn that you can connect with and learn from.Simultaneously, there’s also fierce competition to stand out in your field. To avoid sitting for hours on end crafting the perfect LinkedIn post or going on a networking binge, we’ll give you the insights needed so you don’t feel like you’re walking on quicksand when trying to network online.

What does SSI stand for? How can I build a professional personal brand? How can I build better relationships with my network? These are some of the questions we’ll answer in this LinkedIn SSI crash course. By the next time you log into LinkedIn, you should feel like you’re navigating the platform with a top-quality networking GPS in hand.

Did you know LinkedIn is one of the many social media platforms best managed through social media management tools? Find out more today.

What is LinkedIn’s Social Selling Index?

LinkedIn’s Social Selling Index (SSI) measures how skilled you are at social selling on the platform. It’s a score out of 100 and is calculated based on how well you establish your personal brand, whether you’re finding the right people, engaging with insights, and building relationships. Each of these individual factors are measured on a scale of 25.

Overall, you can take the SSI to be a measure of the strength of your profile and your presence on LinkedIn. So, the higher your score is, the more likely you’re a LinkedIn celebrity.

Why is the LinkedIn SSI score important for small businesses selling on LinkedIn?

Although it’s just a number, your LinkedIn SSI can be pretty important for your small business. A higher score tells you that you have a wider reach on the platform and it can mean your marketing strategy is succeeding as planned.

To help convince you that you should care, according to LinkedIn, the higher the user’s score, the more successful that person or company is at reaching their sales goals. In fact, leading social sellers on LinkedIn create 45% more opportunities than lower social sellers, are 51% more likely to reach their quotas, and are 80% more productive. Therefore, the SSI will give you hints as to where you can improve your LinkedIn marketing efforts, helping you reach more customers and become an authoritative brand.

What are the LinkedIn Social Selling Index metrics?

  • Establishing your professional brand: this factor looks at how complete your profile is and the quality of the content you’re posting. Basically, the more populated your profile is with the right amount of information, the better your score will be in this arena. Therefore, you want to make sure you have a cover photo, a complete job history, recommendations, and a profile description. You’ll also want to create posts that get multiple views and comments.
  • Finding the right people: blindly going on a connecting spree is not the solution to scoring high in this category. This aspect looks at whether you’re using LinkedIn’s tools to find the right people, reach out to them successfully, and create systems and automation to make the process more efficient. However, reaching the heights of this category requires you to use the LinkedIn Sales Navigator, which will be tough for free users. Keep in mind the Sales Navigator Advanced costs £110 per month when billed annually.
  • Engaging with insights: this factor entails sharing the insights of others, interacting with posts, reaching out to connections, and publishing your own relevant content. The more content you share and the more views, likes, and comments you receive, the better your score.
  • Build relationships: this factor measures how truly ‘connected’ you are with your connections. To receive a high score in this category, you should be reaching out often and successfully to people in your network and beyond, nurturing your professional connections beyond a LinkedIn connection.

How to find your LinkedIn Social Selling Index (SSI) score

Finding your SSI score is simple. If you’re already logged into LinkedIn, you just have to go to this link and you’ll see the SSI dashboard. It should look something like this:

You can also access your SSI through Sales Navigator by going to ‘Admin’ and then clicking ‘User Reporting’. The dashboard will include your SSI score, the score for each of the four components, how your SSI compares to your industry, and how it compares to your network.

What is a good or bad SSI score for a small business?

Generally, a good LinkedIn SSI score is 70 points or above. If you’re sitting between 40 and 70, this means you’re on the right path, but you definitely have some things to work on and some areas to tweak. Anything below 40 points is poor and means you’re probably not that active on LinkedIn.

How can I increase my business SSI score?

If you’ve followed the link to your SSI dashboard and got an unfortunate surprise, or you’re not that happy with your score, there’s a number of ways in which you can boost your SSI.

  • Fill out your LinkedIn profile completely: make sure you add a profile picture, fill out your job title, add a helpful keyword-rich summary, add education and skills, request recommendations from colleagues and clients, and add examples of your work in the features section. Make sure your LinkedIn is populated with all the information a possible client or connection might want to know so they get a rich snapshot of who you are as a professional.
  • Connect with the right people on LinkedIn: just because you have thousands of connections, this doesn’t necessarily mean you have a stronger presence on LinkedIn. Don’t just send invites to random people. Instead, take the time to find people you know personally, who are thought leaders in your sector, or work in your sector. The more cohesion your network has, the better. You can use LinkedIn’s advanced search functionality to find the right people to connect with.
  • Post quality content targeted for LinkedIn users: think about what insights or content your network might need or want to know. The better you understand your target audience, the stronger your personal brand will be. Targeted, quality content will make it more likely that your network will engage with your posts, boosting your personal brand score.
  • Join and be active on relevant LinkedIn Groups: just like Facebook, LinkedIn has tons of niche groups that are industry specific, spaces where you can engage with your network and understand what your sector is currently discussing. Engaging in these groups will give you clues as to what content might be useful to post and identify gaps in thought leadership in your industry that you can fill.
  • Engage with your network and beyond: have more interactions beyond just connecting with someone. Reach out to them through direct messages, engage with their posts, and share insights. This will help cement long-term professional relationships that will help boost your SSI score.
Did you know?

65% of salespeople rely on social selling activities to fill their pipeline.

How can your business use the LinkedIn SSI score?

At first glance the SSI may seem like a trivial number, but it does have lots of value for small businesses – it’s way more than just a vanity metric.

  • Measures your personal brand: the SSI can help you measure your personal brand so you can understand the actionable steps you need to take to strengthen it. Every improvement you make can result in an increased score.
  • Benchmarking tool: the tool automatically compares your profile to other people in your industry and your network. This gives you a quick glance at where you currently stand vis a vis others in your sector, and how hard you need to work to climb closer to the top.
  • Informs your marketing strategy: in addition to telling you how authoritative your brand is in your sector, the SSI also tells you how efficient your marketing strategy is on LinkedIn. The more engaged you are with your network, the more likely it is you are establishing trust and laying the groundwork for conversions. Therefore, boosting your SSI score can help you understand how you can improve your digital marketing strategy and translate your efforts into more sales.

Conclusion

Boosting your SSI score is not supposed to be rocket science. As long as you plant the right seeds by finding the right people, filling in your profile, and sharing valuable industry insights, you’ll eventually grow a strong networking tree. LinkedIn is a powerful social selling tool, so as long as you understand the mechanisms of the SSI, you’ll be equipped to build a stronger network and a robust sales record.

Frequently Asked Questions
  • How do I find my social selling index on LinkedIn?
    Easy! All you have to do is be logged into LinkedIn and follow this link: https://www.linkedin.com/sales/ssi
  • Is it worth looking at the SSI score?
    It definitely can be. It gives you a benchmark of your standing in the industry, how efficient your marketing efforts are, and gives you targeted areas of improvement so you can climb the LinkedIn ladder.
  • Is LinkedIn social selling?
    LinkedIn is a popular platform to do social selling on, as you can easily find professionals who are looking to establish industry connections and find the right brands to do their business with.
Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

What makes a bad job ad? 7 common pitfalls that put candidates off

Recruitment has never been more crucial; or more challenging. But with a bad job ad, you’ll fall at the first hiring hurdle.

Errors when recruiting for small businesses have always been a risk. Now, the stakes have never been hire. Businesses across the globe are struggling to source and retain qualified, skilled staff as turnover rates continue to skyrocket.

Rather than try a new tactic, however, many are committing the same tired faux pas that job seekers – particularly the future workforce of Gen Z – loathe. As a result, they’re set up for failure before an ad is live.

We spoke to Dan Hudson for his thoughts on the sorry condition of today’s job postings. Hudson founded the innovative recruitment startup, GiGL in 2019, which asks candidates to submit TikTok-style video applications in place of a CV.

Since then, GiGL has helped huge retailers and hospitality firms like GymShark and North Face to take on thousands of eager new starters, saving everyone time and money. Read on for Hudson’s tips on how – and how not – to recruit in 2025.

7 things to avoid on job adverts

1. Requiring years of experience for an ‘entry-level’ job

Picture it. After weeks of searching through various career websites, you find the perfect entry-level role at an advertising agency. All entrants need is a ‘can-do attitude’, ‘willingness to learn’.. and a minimum of five years management experience working in a global firm.

This is a common bugbear for young people when searching for jobs. Yes, three years’ experience is not long compared to the average 40-year career.

But for those with zero industry know-how to put on their CV, it’s a confusing requirement that is guaranteed to give you inexperienced applicants who are unsuitable for the role. What a waste of everyone’s time.

“CVs are a massive barrier for first-time job seekers,” says Hudson. “We have heard hundreds of students say: ‘What am I meant to put on my CV for this? I don’t have any experience.’

“Entry level jobs need motivated, driven people. They’re who you want to hire. On the GiGL app, you can look at people’s energy, their motivation and their communication skills in a video. All of which are not in a CV.”

2. Asking for a university degree

When writing a job advert it is illegal to directly discriminate against someone on the grounds of gender, race, age, religion or disability. Asking for a degree might not be direct discrimination, but it certainly isn’t an inclusive hiring method.

Not everyone has the opportunity to start or finish a degree, for reasons such as ill health or a lack of finances.

Some specialist sectors – like medicine – necessitate a degree from applicants. However, for job openings that don’t need a technical expert to fill them, it has become standard practice for many employers to ban university requirements.

“Just because you have a university degree, doesn’t mean you can do a job,” says Hudson. “An intern joined GiGL in his second year at university. I couldn’t tell you his degree, because we hired him for his work ethic, his communication, and his personality.”

The number of companies setting a 2:1 level degree as a minimum qualification in adverts dropped below 50% for the first time in 2023.

“There’s an increased concern around bias when it comes to this topic,” Hudson nods. “Lots of organisations have therefore moved away from anything with links to university or course requirements.”

3. Not including salary information

Many job listings still use ‘competitive’ or even ‘depending on experience’ in place of a bonafide figure. We all know this is bad practice, and yet we continue to see it being done.

Often, this is due to employer fears that displaying remuneration may put them at a competitive disadvantage. Businesses might even think they’re being smart by hiding salary, deciding it could cause resentment among existing staff.

Still, not including this information is increasingly a shoot-yourself-in-the-foot situation when 67% of job seekers cite salary as the top factor they look for in ads.

“Salary is in the top three questions that GiGL users ask about,” Hudson reveals. “Why would you not give the information? As an employee, you’re creating an inefficient process.”

As Hudson explains, knowing the expected salary upfront lets a candidate understand whether a job will be financially viable for them. It also streamlines conversations later in the hiring process.

“If you don’t include the salary, the natural assumption is that it’s not competitive. All the jobs on GiGL have their salaries advertised. We are about openness from both sides,” he states.

4. Not being transparent about benefits/perks

Job advertisements used to be composed of three simple topics – a description of work hours, role responsibilities, and location. But in today’s overly-saturated jobs market, organisations need to try harder to win over talent.

Workers are becoming more attuned to the benefits and perks packages that can help a company to stand out. Particularly, hybrid working policies or a four day work week, which have been gaining popularity amongst workforces.

Hudson tells Startups that the GiGL app has just launched a new section for its employer profiles to highlight the benefits offered, from subsidised work uniform, to holiday allowance.

“It’s the most popular video that candidates look at when examining an employer profile. We’ve had a 60% increase in conversion in the last week, because we’re putting this information in front of the candidates”, he reveals.

Still, it’s important to be honest and transparent about where you are in your perquisites journey. Equally as frustrating for applicants is when a company oversells its offering.

The pushback has already begun. The Startups 100 Index 2023 featured Flexa Careers, a fast-growth startup that verifies flexible working companies. Later this year, the government’s Flexible Working Bill will make it harder for companies to reject a request for flexwork.

5. Setting lengthy assessment tasks

Applying for a job is a stressful enough process as is. But sometimes, employers can make things worse, by asking candidates to jump through hoops just to get their foot in the manager’s door.

Count yourself lucky if you’ve never had to go through the monstrosity of these multi-stage application processes. Typically, they include several  steps –  filling out an online webform, uploading a CV, writing a cover letter, and completing a test – all without having once heard if the employer is even interested in employing you.

And, if you manage to make it through this opener obstacle course, Hudson reports seeing some companies send a final inbuilt video with bonus questions to answer.

“Multi-stage applications are a big no-no,” he grimaces. “They are very inefficient for employers and off-putting for candidates. If you have a slow, cumbersome, unengaging process, that’s how you’re being judged.”

GiGL life cycle

GiGL job application process from start to finish

6. Ghosting

Recruiters are busy people. Sometimes, they don’t have time to get back to an unsuccessful candidate after an interview. It’s easier to just avoid any communication from the entrant and hope that, eventually, they’ll get the message.

Except – what message is that? What ghosting really says is that you don’t respect the person enough to send two polite lines stating ‘thanks, but no thanks’.

Ignoring someone who has put time and effort into responding to a job listing is a surefire way to create a negative experience for the applicant. Without proper feedback it could easily be three or four weeks before the candidate hears a response; effectively trapping them in hiring limbo.

Longer-term, this could damage the firm’s reputation. Research shows that 79% of people wouldn’t re-submit to an organisation again if their previous job application was ignored. Poor feedback on review websites like Glassdoor tells future candidates to avoid applying to a role.

“Ghosting is the single highest candidate issue. Whether it’s good news or bad news, employees deserve to hear back,” Hudson stresses. “When someone applies for a job on GiGL, the employer has seven days to respond. After that, we remove the candidate from the process and suggest other companies which respond quicker.

Not ghosting doesn’t mean having to spend hours typing up hundreds of rejection letters. If you struggle to give prompt replies, simply set a longer timeline for responses in your job advert. This will give you breathing room and ensure the individual is kept in the loop.

7. 1,000 word job descriptions

Hudson puts it simply. In lots of today’s job descriptions, what the candidate wants to see is at the bottom, hidden beneath a lengthy account of the company’s origin story.

Most experts advise a job advert is no longer than 140 words. The key information should be either in bullet points, bolded, or otherwise clearly signposted.

“Don’t make a four page job description that starts with the company’s history, who you are and how long you have been around. That’s not what candidates want”, Hudson asserts.

“Instead, they want to know what they’re going to get out of it. How will they be rewarded, what are the career and training opportunities?”

Another problem that Hudson alludes to is the esoteric nature of a lot of modern job adverts. Many use unintelligible or outdated business jargon that requires a dictionary to translate – scaring away qualified job hunters simply because they’re unfamiliar with a certain acronym.

“Most job descriptions were written years ago,” says Hudson. “They are just copied and pasted, so they are quite generic and unengaging.

“That’s why we have dumped it all in the bin and replaced it with short and engaging, real videos. Through these, the applicant will meet the team, they’ll meet their hiring manager, and they’ll be shown what the job really looks like.”

Final thoughts

With talent shortages throwing a spanner in business growth plans, now is the time to review your application process and identify the areas that need updating.

Steer clear of recognisable red flags such as vague and lengthy job descriptions, failing to communicate or offer relevant information, and not considering diversity and inclusion.

Apps like GiGL are ahead of the curve. But streamlined application methods will likely become the norm soon as a growing number of candidates get turned off by poorly designed job ads.

As Hudson explains, take the time to create a compelling, inclusive job ad that accurately represents your organisation and the position you are hiring for. Doing so will ensure you find the right fit for your team – not just the performer who can put on the best show.

Read the below hiring guides for more actionable advice on sourcing fresh talent in a dry spell:

Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

What’s happening with Revolut? The £28B challenger bank’s licence has been delayed over industry concerns

Revolut, the UK-based digital bank valued at £28 billion, has experienced setbacks in its attempts to obtain a banking licence from the Financial Conduct Authority (FCA).

According to a report by This is Money, Revolut has been cautioned by UK regulators just a month after the modern payment app indicated to customers that their banking licence was imminent. 

Auditor BDO said £477 million of revenue from Revolut – around three-quarters of its turnover – could not be verified and may have been misstated.

Revolut has hit out against what it described as ‘misreporting’ of the auditor’s opinion in this case.

What is Revolut?

Revolut is a digital challenger bank that offers a range of financial services, including foreign currency exchange, budgeting tools, and cryptocurrency trading. The company has gained significant popularity in recent years, attracting millions of users worldwide.

Revolut’s confidence in obtaining its banking licence came down to figures: In January 2022, the bank had reported a £26 million profit for 2021, alongside a tripled turnover of £636 million during the cryptocurrency boom. However, the release of those results was delayed, missing the December 31 deadline.

As a result, the Financial Conduct Authority (FCA), the UK’s financial regulator, has been keeping a close eye on Revolut’s operations. The FCA has reportedly issued several warnings to the company over the past year for failing to meet its regulatory obligations.

Industry Concerns

Concerns over Revoluts’ long-delayed 2021 accounts have been compounded by wider industry problems. 

Recently, huge players in the banking sector – for example 167-year-old Credit Suisse – have been ‘bleeding billions’ after critical banking mistakes. As a result, regulators are feeling immense pressure from venture capitalists and investors to be stricter about their processes in an attempt to mitigate any uncertainty or concern surrounding holdings and investments.

What is a challenger bank?

Numerous companies have emerged in recent years to challenge the ‘old ways’ of finance and disrupt and revolutionise the industry. These businesses are seeking to make people’s lives easier with clever, tech-based solutions, from quick and straightforward mortgage applications to unique takes on loyalty rewards, such as fellow challenger bank Yonder.

A digital challenger bank is a new type of bank/fintech company that aims to ‘challenge’ the big four UK banks: Natwest Group, Barclays, Lloyds TSB, and HSBC. Revolut is considered one of these new kinds of banks.

What’s next

Revolut has acknowledged its issues and committed to addressing them, as the bank may face further regulatory action if it fails to meet the FCA’s expectations. 

Revolut has already faced regulatory scrutiny in the past over its failure to report suspicious transactions to relevant authorities.

Only time will tell if it can fulfil all the new requirements necessary to truly challenge the banking status quo. 

 

Photo source: Aleksandrs Karevs


Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

Joint ventures: could one work for your small business?

Boosting profits as a small business owner can feel like a constant uphill battle. What if there was a way to make the climb a little easier?

Joint ventures are a popular option for UK small businesses looking to grow and expand their operations. 

According to a recent report by PwC, the number of joint ventures in the UK has risen by 45% over the past decade and 68% of UK companies are considering a joint venture as a way to enter new markets or gain access to new technologies or expertise.

But what exactly is a joint venture, and would it work for your small business? In this article, we’ll explore the different types of joint ventures and look at some of the key benefits and challenges of this business model. We’ll also share some examples of the good and the bad, and provide practical tips for those considering this option for their own business.

Wondering how to find a business partner? Our thorough guide has all the answers and more.

What is a joint venture?

A joint venture is exactly what it sounds like: a collaboration between two or more participants to achieve a specific goal, task or project.

This business arrangement operates as an entirely separate entity. That said, the participants are responsible for all profits and costs associated with the joint venture.

Why do companies set up joint ventures?

Companies may form a joint venture for many reasons, including sharing the burdens when it comes to the expansion of the business, extra funding support when it comes to new product development, or moving into new markets, especially overseas. 

They would typically seek a joint venture partner when they know there is a particular knowledge gap or missing skill set required to take things to the next level. 

Using the example of a new company ready to venture into overseas markets – a joint venture partner would be useful in this case because the partnership could bring:

  • Shared resources: Sharing resources through joint ventures can provide partners with access to new materials, manufacturers and more. By working together, partners can achieve their shared goals more effectively and efficiently in this area than if they were working alone.
  • Reduced costs: Having an additional partner can work in your favour when seeking investment, trying to obtain loans and gaining investments from banks as well as other financial institutions.
  • Shared expertise:  In the case of a new overseas market, for example, a UK business owner may not be well versed in the international laws and regulations required to operate. There might be translation issues, delays and tips-and-tricks missed when you don’t have that ‘inside’ person who can show you the ropes. A local joint venture partner could assist with those missing knowledge gaps, fulfilling anything from logistics to legal.
  • Access to new markets: In a new country, there are trends, different demographics and different needs of consumers to consider. It would be perfect to have someone who has lived in the country long enough to understand the pain points of consumers, as well as the best ways they could be communicated with and marketed to.

What are the different types of joint ventures?

There are a variety of different ways you can enter into a joint venture, and the best one for you would be determined by things like your industry and goals. Here are a few examples:

  • Contractual joint venture: This is a situation in which an agreement is made (typically on a time-based basis) in which two parties come together for a particular business project or campaign, and sign a contract outlining the terms under which they will work together. The parties enter into a contract outlining their respective roles and responsibilities for the venture. This type of joint venture is less formal and less risky than an equity joint venture.
  • Equity joint venture: In an equity joint venture, two or more parties (often known as venture capitalists) will contribute capital and share the profits and losses of the venture. Each partner owns a percentage of the venture, and decisions are made jointly.
  • Limited liability joint venture: A limited liability joint venture (LLJV) is a type of joint venture where the parties limit their liability for the venture to the amount of their investment. Each party contributes a certain amount of capital to the venture and agrees to share in the profits and losses, however unlike other types of joint ventures, the liability of each party is limited to the amount of their investment. This means that if the venture incurs significant debts or legal liabilities, the personal assets of the parties are not at risk beyond the amount of their investment.
  • Cooperative joint venture: In a cooperative joint venture, the parties share resources and work together to achieve a common goal. This type of joint venture is often used in the agricultural sector, where farmers may pool resources to purchase equipment or sell their products.
  • Joint marketing venture: In a joint marketing venture, the parties work together to market a particular product or service. This type of joint venture can be used to share marketing expenses and reach a broader audience.
  • Joint research and development venture: In a joint research and development venture, the parties collaborate on research and development of new products or technologies. This type of joint venture is often used in the pharmaceutical, biotech, and technology industries.
Joint venture vs partnership: what’s the difference?

The terms “joint venture” and “partnership” are often used interchangeably, but there are some key differences between the two. 

The main difference is that a partnership is an ongoing business relationship between two or more people, while a joint venture is a specific collaboration or project, based over a limited period of time.

How do joint ventures work?

How a joint venture works in practice will vary depending on its structure, industry and objectives. However, some fundamental aspects and considerations on how to set up, run and dismantle a joint venture apply to most arrangements. 

The formation of a joint venture

A joint venture occurs when two or more parties agree to work together. But how to find an appropriate participant?

Whether you’re looking to partner with a company or an individual, there are plenty of places to start your search.

Our guide on how to search and find a business partner has more information, but in summary, these could include the following:

  • Existing contacts – You could save yourself time and money by partnering with an existing contact such as a supplier, customer, investor or simply someone you’ve met socially. Checking your personal and professional contacts database is a great way to get started.
  • Trade shows – These events provide a panoramic view of your industry, and give you insight into how potential partners present themselves, handle clients and pursue new business.
  • Search engines – For best results, make sure you type in the sort of keywords you’d use to describe your own business, or those specific to the type of company you’d like to partner with.
  • Social media –  Look for companies which follow you, add you as a friend or visit the same pages as you. They may well share your interests and objectives.

Before you approach a prospective joint venture partner, due diligence is crucial. Many companies publish key financial data on their site, so you may be able to download the latest set of accounts, and you may even wish to sign up for newsletters and email alerts too.

When you’re examining a company, look at how they present themselves. Is their website up to date? Is their correspondence professional? Are they punctual in handling enquiries? If they can’t promote their own business effectively, chances are they won’t be able to promote a joint venture either.

You can also visit the Companies House Register, which provides up-to-date information on all UK limited companies and search basic information free of charge, or download an in-depth company report for just £1.

Finally, a quick Google news and reviews search should bring up all the latest stories and testimonials about your potential joint venture partner. If they’ve got any skeletons in their cupboard, you should be able to find out here.

Next, you’ll want to plan out how your joint venture relationship will work

What kind of arrangement will you have? How will the work, responsibilities and profits be split? These are all things you will want to think about before entering into a joint venture with your potential partner.

You are allowed to work together on a verbal agreement alone, but it is always far more helpful to have something in writing defining the terms of the business partnership, such as responsibilities, liabilities and matters of ownership.

Here are the details you should include in your agreement:

  • Contribution – how much capital is each partner paying into the business?
  • Ownership – what percentage of the company does each partner own?
  • Distribution – how will your profits and losses be distributed amongst the partners?
  • Responsibilities – which areas of the business will a partner look after? (for example, financial reporting)

You may also want to determine the measures for what happens in the unfortunate event of disagreements or conflict within your business or project, which leads us to our next section:

The management of a joint venture

As you can imagine, the day-to-day management of a joint venture varies based on each individual company and their goals. However, there are some things that stay consistent through every successful venture.

Every good partnership is sure to have a good level of communication (for example, regular meetings, progress reports, and updates to ensure that all important partners and stakeholders are informed about the project’s status, challenges, and opportunities). Good project management skills (and software) are essential here.

Establishing the terms of the agreement is also crucial. This includes defining the scope of the joint venture, the roles and responsibilities of each party, the division of profits and losses, and the exit strategy. A well-drafted joint venture agreement should also address potential disputes and provide a framework for resolving them.

The parties involved in a joint venture may also want to ensure that they are properly legally covered both for the type of work they are doing and the country they are based in. There is the possibility of potential claims and liabilities arising during the course of the project, so an indemnification agreement can help to protect one or both of the parties from unexpected losses.

Joint ventures will involve sharing sensitive business information between the parties involved in most cases, and this is where non-disclosure agreements would come in. Non-disclosure agreements can help protect confidential information and prevent it from being shared with unauthorised parties.

The termination of a joint venture

The termination of a joint venture can occur for various reasons, such as the completion of the project, the achievement of the venture’s objectives, or the breakdown of the relationship between the partners.

This is when the exit plan or strategy comes into play, ensuring a smooth ending (even after a bumpy ride). There should be procedures in place to distribute the remainder of assets according to whatever agreement was originally established and resolve any outstanding liabilities or debts together. Plus, notify any third parties that may be affected by the termination of the venture, such as employees, customers, suppliers, or other stakeholders.

Advantages of joint ventures

We have already covered some of the reasons companies look to set up joint ventures but there are other advantages to consider.  

  • Increased market share: Joint ventures can help businesses increase their market share by combining their resources and expertise to enter new markets or expand their presence in existing ones. By pooling their resources and sharing the costs, partners can leverage their strengths to compete more effectively.
  • Reduced costs: Joint ventures can help businesses reduce their costs by sharing the expenses of a project or activity. For example, two companies may form a joint venture to share the costs of research and development or to jointly purchase raw materials or equipment. By sharing the costs, partners can achieve economies of scale and reduce their overall expenses.
  • Increased innovation: Joint ventures can also lead to increased innovation by combining the knowledge, and resources of different partners. By sharing their expertise, partners can develop new products, services, or technologies that they may not have been able to develop on their own. This can help businesses stay competitive and adapt to changing market conditions.
  • Risk sharing: Joint ventures can help businesses share the risks associated with a project or activity, reducing their exposure to potential losses and mitigating the impact of unforeseen challenges or setbacks. This can help businesses pursue new opportunities and initiatives that may have been too risky to undertake on their own.

Risks of joint ventures

Where joint ventures do have their advantages, there are also certain risks and disadvantages. These include:

  • Loss of control: Joint ventures involve sharing control and decision-making power between partners. This can lead to a loss of control for each partner over certain aspects of the business. For example, one partner may be less involved in decision-making related to a particular project for whatever reason, which could impact their ability to achieve their desired outcome.
  • Conflict between partners: Joint ventures require partners to work together towards a common goal, which can lead to conflict and disagreements. Partners may have different opinions on how to approach a particular issue or project, which could lead to delays, miscommunications and misunderstandings, and potential damage to the relationship between partners.
  • Financial risk: Joint ventures require significant financial investment, which can be a significant risk for partners. If the venture fails to meet its objectives, partners may incur financial losses. Additionally, partners may be responsible for any debts or liabilities incurred by the joint venture, which could further increase financial risk.
  • Legal risk: Joint ventures involve complex legal agreements that require careful consideration and negotiation. Partners may be exposed to legal risks if the joint venture agreement is not properly drafted or if legal issues arise during the venture. These risks could include breach of contract, intellectual property disputes, and regulatory compliance issues.

Joint venture examples: the good and the bad

We’ve given you the theory. Now, let’s take a look at some real-life success and horror stories. 

Joint ventures: the good

One example of a successful luxury joint venture is the partnership between French luxury goods company Hermès and Swiss luxury watch manufacturer, La Montre Hermès.

In 1978, Hermès acquired a 25% stake in La Montre Hermès and formed a joint venture to produce high-end luxury watches. The partnership allowed Hermès to expand its product offerings beyond leather goods and fashion accessories, while La Montre Hermès was able to leverage Hermès’ brand and design expertise to create luxury timepieces.

The partnership has been successful, with the two companies collaborating to create some of the most iconic and sought-after luxury watches in the world. One of their most famous collaborations is the Hermès Cape Cod watch, which has become a signature timepiece for the brand.

Through their joint venture, Hermès and La Montre Hermès have been able to combine their expertise, resources, and brand power to create a successful luxury product line that is still highly valued by consumers today.

Joint ventures: the bad

In September 2012, the cereal and food manufacturer Kellogg Company joined forces with Singaporean food company Wilmar International, with the intention of breaking further into the burgeoning Chinese food and beverage market. They also chose to partner with Wilmar International because they had a large network in China that Kellogg was hoping to tap into.

However, despite these benefits, Kellogg did not accurately assess the potential risks well enough –  the reputation and practices of their new partner. It was uncovered that Wilmar International was allegedly growing palm illegally and engaging in slash-and-burn practices, both major drivers of deforestation, according to the WWF.  

The resulting PR disaster and mismatch of crucial values were what ultimately led to the dissolution of the business.

Conclusion

Joining forces with another, like-minded person or entity can be a great way for you to achieve a specific commercial goal or project. However, it is essential to carefully consider the risks and rewards and put procedures in place to protect you and your business financially, legally and operationally before embarking on your joint venture adventure.

Frequently Asked Questions
  • What are the most common types of joint ventures?
    The most common types of joint ventures are companies limited by shares, contractual ventures and limited liability partnerships.
  • What are the steps involved in forming a joint venture?
    You can work together on a verbal agreement alone, but it is always far more helpful to have something in writing defining the terms of the business partnership when it comes to a joint venture, such as responsibilities, liabilities and matters of ownership.
  • What are the key terms that should be included in a joint venture agreement?
    A joint venture agreement should include key terms such as the joint venture purpose, the contributions of each partner, the division of profits and losses, dispute resolution, termination clauses, and confidentiality agreement.
  • How can I protect myself from the risks of joint ventures?
    It is important to conduct thorough due diligence on potential partners and the proposed venture, a thorough agreement, and a thorough understanding of the rules and regulations of the country in which you will be working on your venture.
Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

LinkedIn adds new values-based job search tool for purposeful employers

The new feature allows job seekers to search for vacancies at companies that align with their values and cultural preferences.

LinkedIn has unveiled a new values-based filter for online job searches, to help businesses meet growing demand amongst job seekers for purposeful work.

The changes mean that businesses can automatically showcase their core values, such as diversity, equity, and inclusion (DEI), social impact, and environmental sustainability, when advertising jobs on LinkedIn.

Startups recently wrote about the increased focus on meaningful work post-COVID. Rising vacancy rates mean candidates have more opportunity to seek out job openings that align to their personal set of values.

With the update, LinkedIn has sent a clear signal to hiring managers – defining your value proposition will be crucial to sourcing talent in 2023 and beyond.

Employers embrace values-based recruiting

Values-based recruitment (VBR) is not a new idea – but it is on the up. The term refers to the strategy of hiring people who share similar beliefs to the business. This helps companies to find workers who are motivated and passionate about their jobs, as well as being qualified for the role.

Like many business trends, the switch was accelerated by COVID-19. With everyday life put on pause, many of us took time to contemplate what we want to do with our lives and careers.

Experts have already taken note of the benefits that principled employers can enjoy. When staff members feel motivated to achieve a personal, as well as professional, goal, this tends to bring a direct uplift to employee engagement.

Now, recruiters are beginning to take advantage. LinkedIn says it had observed a 154% increase in values-related terms on entry-level job posts between 2020 and 2022, as organisations trial new ways to lower their staff turnover rate.

How does the LinkedIn values-search tool work?

With its latest announcement, LinkedIn has unveiled a suite of tools designed to help principled job seekers find relevant opportunities.

LinkedIn reports seeing a 154% increase in values-related terms on entry-level job posts between 2020 and 2022.

Companies can now list the values they prioritise, such as supporting working parents, promoting diversity in hiring, and implementing carbon neutrality initiatives. Thanks to a new search filter, job seekers can then search for vacancies based on these specific criteria.

Since debuting the new features in October, LinkedIn has reported that more than 40,000 companies have incorporated value commitments – like mission statements and information on company culture – into their profiles.

Additionally, an “I’m Interested” button on company pages lets job seekers share their profiles with prospective employers, streamlining the process of identifying enthusiastic candidates.

How the ‘pivot to purpose’ will attract young talent

Gen Z employees, who are fast becoming changemakers in the world of modern work, are much more likely to look for meaningful job opportunities compared to older colleagues.

According to a separate LinkedIn survey, Millennials and Gen Z workers place the most importance on working for organisations that resonate with their culture and values. Not promoting this information is one of the most common mistakes in job adverts.

On average, 87% would switch roles if their new company’s values were more closely aligned to their own. The figure falls to 7-in-10 for Gen X.

For SMEs, remaining a desirable workplace for young job hunters is an important consideration for long-term growth. In just two years time, so-called ‘Zoomers’ will constitute 27% of the workforce. Other reasons to consider Gen Z in your recruitment strategy include:

  1. They’ll help bridge the skills gap. 

Gen Z will be the UK’s most qualified generation. Some 80% have higher education qualifications, compared to 15% of Boomers. This will no doubt prove key to plugging the skills gap in years to come.

  1. They’re attuned to new ways of working. 

Coming of working age post-COVID means Gen Z are well up-to-speed with hybrid working, with 75% saying they prefer it to full-time office working patterns.

  1. They are digital natives. 

This age group has grown up with the internet in all its glory. As global connectivity soars, Gen Z employees can help firms keep up with technological advances and bridge the growing digital skills gap.

Alongside values-based initiatives, another business offering that is popular with the younger generation is employee perks.

A poll by household money-saving tool Nous.co revealed that 71% of Gen Z – those aged 27 and under – consider non-salary benefits to be important. In comparison, just 36% of 55-64 year olds said the same.

Greg Marsh, CEO and founder of Nous.co, says concentrating on benefits packages is a smart decision for targeted support during the cost of living crisis.

Startups recently reported that redundancy rates are on the rise as staffing costs become increasingly unaffordable for SMEs.

“For startups, getting benefits right is basically a hiring hack,” Marsh attests. “It can be far cheaper to give benefits than just to ramp salaries – particularly if those benefits are thoughtfully designed from a tax perspective.”

More on this: Our guide to the top benefits and perks has over fifty ideas of desirable schemes and bonuses to introduce to your workforce.


Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

Hire or fire? Redundancies increase to highest number since COVID

The number of UK employers who have proposed redundancies is on the rise and is closing in on mid-pandemic levels, government data shows.

Record high numbers of UK businesses are looking into potential redundancies, as months of crippling overheads, labour shortages, and stagnant economic growth batter SME cash forecasts.

In March 2023, an average of 76 employers distributed HR1 forms – a notification which must be completed when an employer proposes making 20+ redundancies – according to official labour figures released by the Office of National Statistics (ONS) last week.

This number is a 90% increase from the same period in 2022, when just 40 employers were found to have proposed layoffs.

The data suggests that business confidence is flattening as the delayed effects of record high inflation begin to weaken bottom lines.

Monthly insolvency statistics for March, released by the government on Tuesday, paint a similarly bleak picture. The number of registered company insolvencies last month was 2,457. This is 16% higher than in the same period during 2022 – higher than during the pandemic.

Déjà vu: businesses succumb to cost pressures similar to COVID-19

The latest ONS findings on proposed redundancies show that, in 2022, an average of 41 employers per week handed out HR1 redundancy notices.

Companies have now drawn up their payroll year end statements for FY 2022/23. The staffing costs appear to have become untenable for many, causing the number of proposed redundancies to upsurge alongside insolvencies.

So far in 2023, the number of employers who have proposed 20+ redundancies has been increasing month-on-month by around 44%, since January, for an overall average of 66 per week.

In tech, the situation has been dire for some time. Layoffs have been making headlines since mid-2022, with large-sale enterprises like Meta, Indeed, and Amazon announcing thousands of redundancies last month alone.

The influx in redundancies spells trouble for the UK economy. Job losses reduce spending in local areas, jeopardise economic recovery and heighten the risk of further layoffs.

Notably, the last time planned redundancies reached current levels was November 2020, during the second COVID-19 lockdown. At the time, companies were forced to let go of thousands of team members to manage the financial impact of the crisis.

Government business population estimates show that, in 2022, employment in small businesses (with 0 to 49 employees) was 12.9 million (48% of the total).

Debbie Porter, managing director of Bakewell-based Destination Digital Marketing explains, “Small businesses cannot keep accepting increases in costs across the board like this and still remain profitable. Inevitably businesses will fold and people will lose their jobs.”

Smaller organisations struggle to stay afloat as government lifelines wane

Startups has been tracking the various financial pressures that have perforated small business bank accounts over the last 12 months. Chief amongst them has been the rise in energy bills, which has sent costs spiralling upwards across the supply chain.

Despite having to contend with hiked business gas and electricity prices for over a year, the data suggests that most employers had managed to delay making reductions to headcount. Until now.

Earlier this month, we reported that the end of the Energy Bill Relief Scheme (EBRS) – the government’s support policy for helping SMEs grapple with mounting energy price rises – would lead to a surge in business closures from early April.

According to research from the Federation of Small Businesses (FSB) 28% of small firms which signed up to fixed energy contracts last year are predicted to either downsize or close after the scheme was pulled on April 1.

The growing redundancy rate could be a result of the fallout from the government’s decision to close down the EBRS and weaken a key pillar of support for SMEs.

Another argument is that the delayed response to inflation could be as a result of hiring woes caused by the digital skills shortage. Many firms are already struggling to hire for specialist roles, such as tech.

In this barren jobs market, firms may have decided not to cut staff numbers in case they struggled to rehire talent if the economic downturn proved short-lived.

How can I avoid making redundancies?

The ONS data indicates that today’s employers are at a cliff edge when it comes to making cutbacks. Lots of the small-scale budgeting tips proposed by experts – have a penny for every time you’ve been told to switch to energy saving light bulbs – simply don’t cut it anymore.

However, while drastic changes like firing staff are often thought of as the go-to solution, there are still alternative options for small business owners to explore. Crucially, in the midst of talent shortage, cutting job roles might also do more harm than good.

One way to limit labour costs without causing redundancies is to reduce staff hours to short-time working. For example, you might ask an employee to work a three-day week, instead of a five-day week (although remember, any changes to an employee’s contract must be made with their permission).

Workers who have experienced a fall in real wages are expecting a corresponding salary increase, while small companies find it increasingly difficult to offer a competitive rate.

We recently published an analysis of UK pay rises that provided stark reading for employers.

Data from the ONS shows that average weekly earnings in the private sector had increased by 4.97% (excluding bonuses) between January 2022 and 2023 – unaffordable for most small employers.

To increase staff satisfaction without raising wages, business owners might explore alternate routes to paying staff. Our guide to employee benefits has over fifty perks and subsidies that can relieve financial stress for colleagues, without stemming cash flow.

Making redundancies: what to consider

For some companies, the squeeze on profits will simply be too much. If you explore all of the options above, more extreme action might need to be taken.

Take time to properly research and understand the legal considerations if you are unable to avoid making layoffs.

Asha Kumar is an employment partner at Keystone Law. Kumar advises that, for those “who have to make tough decisions about their workforce, it’s important to vigorously adhere to fair redundancy procedures to avoid any future Employment Tribunal claims.

“They also need to ensure that, in addition to an individual redundancy process, they comply with the collective redundancy consultation process where this is triggered by the number of employees being made redundant within a 90-day rolling period.”

More on this: learn everything you need to know about the redundancy process in our guide to making redundancies for small business owners.


Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

Meaningful work: what is it and what are the benefits?

Even in dire circumstances, people seek meaning in their work and lives. Here, we’re taking a deep dive into what ‘meaningful work’ truly means.

With COVID-19 and the turbulent global effects that followed in our lives, we all got the universal memo and crucial reminder that life is short

It was a stark reminder that we only have a limited amount of time on this earth to be able to do what we truly want to do. And this sparked a movement for the majority of us to start seeking out more meaningful work, and to make the most of the rest of our lives in the workplace through various types of flexible working.

So what is meaningful work, exactly? And what more should we do to keep the momentum going along the journey to ultimate career fulfilment?

In this article, we will explore these definitions, and the deeper meaning work can have in our lives. 

What is meaningful work?

Meaningful work is work that connects to your own personal sense of values, ethics and what you consider to truly matter in life – be that for yourself or others.

Money is rarely the driving factor. Rather, it is more of a spiritual yearning to put one’s skills, talents and vision to their greatest potential in a way that truly impacts the world, while also optimising your own personal happiness and fulfilment.

Victoria Yu, CEO of Making That Sale

“Following my parents wishes, I majored in business administration, and I did amazing academically! But I never wanted to make it big in the business world or make big waves.

After graduating, I was incredibly blessed to stumble across a happy medium between my studies and my passions: a remote job as a business writer.

Of course, the pay isn’t anywhere close to the six-figure positions others in my graduating class are making, but it allows me to stay at home with my aging grandmother, exercise my writing skills, make full use of my education, and earn enough money to support my hobbies.”

(Making That Sale)

While there are often trade-offs when it comes to money and meaningful work, some people such as C.T. Price here explains that he would not compromise on his for anything:

C.T. Price, CEO of Life Grows Green

“We live in a world where success is determined by materialistic abundance and financial prosperity. Just like everyone else in my generation, I fell into the trap of the desire to attain the greatest wealth for the greatest joy. It didn’t work. It will never work. 

My new job would see me spending less time in an office and more time out with Mother Nature. Money was no longer everything, it became a byproduct of success as opposed to an underlying goal. I was rich in life, the bank did not matter.

(Life Grows Green)

Meaningful work can be whatever you make of it, you get to define your own rules and create your own philosophies, which is the fun part. 

This is particularly prevalent if you work for yourself or are the owner of a company. 

Matt Bowman, for instance, started as a single consultant in 2005 and has since become CEO of Thrive, a digital marketing agency. Here he acknowledges the impact of Thrive’s meaningful work on himself and his clients.  

  • Give back to the community that your business serves. Part of the company’s DNA is to provide opportunities for the team to volunteer as a group and individually.
  • Genuinely care for your employees. Matt’s leadership style embraces taking good care of employees so they take good care of clients.
  • Innovate from your customer’s point of view. For maximum impact, Matt believes customer experience should be the top consideration. 

What makes work meaningful?

Here are just a few examples of what might make work meaningful for a person, based on world-class business strategist Tony Robbins’ list of 6 human needs:

1. Certainty: assurance you can avoid pain and gain pleasure

When it comes to thinking about meaningful work, money can be a contentious yet important factor.

As Kanye West once said: “Having money isn’t everything, not having it is.”

There must always be some form of a stable, anxiety-reducing form of income that allows you to continue on another day, but how much you allow that fact to influence your journey to the work you love is up to you.

Jessica Higham, Marketing Manager at Onoco

There’s a misconception that meaningful work is lesser paid; ultimately it’s about what you consider to be meaningful, and where you can find that meaning within your role. 

There are a number of job boards popping up that focus on sourcing this type of position, especially across the start-up world, such as Flexa, Escape the City and Otta. By celebrating and highlighting these roles, it’s clear to see that we are able to make a change in the world, no matter what position we hold.”

(Onoco)

Financial security is important, and it is disingenuous to say otherwise. We live in a capitalist and consumerist society where bills are ever-recurring and demand to be paid.

The key is to balance financial stability with job satisfaction.

2. Uncertainty/Variety: the need for the unknown, change, and new stimuli

Human beings need a certain amount of security and stability. But we also need a certain amount of uncertainty and variety in order to stave away boredom and avoid getting stuck in the rut of our all-too-ordinary, boring daily routines. But both are absolutely necessary to keep us growing and evolving. 

It’s very important to know that even people with their dream jobs get bored of them from time to time – even extremely successful people aren’t always 100% happy and wish for something else. This couldn’t be further from the truth because it is just contrary to human nature overall.

While it would be extremely difficult to obtain permanent happiness every day for the rest of your life, with a good mixture of certainty and uncertainty in the right areas, you could end up with both contentment and challenge within your work-life.

3. Significance: feeling unique, important, special or needed

People have an innate desire to feel special or important in some way so that they feel more than simply cogs in a machine. We all like to think that we have something special to offer the world and the workplace that no one else can, that is as unique and irreplaceable as our DNA.

A recent study by IBM reported that 70% of employees found a holistic approach to their performance assessment better than a simple salary hike. 

When you’re not particularly a fan of your job and simply clock in and out, it’s easy to not care and simply take the money. But this can also lead to discontent and a decline in mental and emotional health over the long term. In a meaningful job role, your quality of work and genuine feedback that will help you to grow as an expert in your chosen field will be important to you.

“Something we have done is to closely tie every role with something that the employee is passionate about. For example, if someone cares about helping people, we focus them on customer service. It’s all about the approach to the role and matching that to the person and what makes the work meaningful to them.”

Dan Gallagher, VP of Operations, Aegle Nutrition  

4. Connection/Love: a strong feeling of closeness or union with someone or something

This may seem unnecessary in a work context but it has been proven time and time again in studies that humans were not created to live and work in a vacuum, isolated from other people. So the closer you can feel to others in your place or work, or the closer you can feel to the overall mission and your part to play in it, the happier you’ll be.

5. Growth: an expansion of capacity, capability or understanding

If you’re not growing, you’re stalling. In this exciting world filled with new opportunities and avenues every day, most people want to capitalise on that either for professional advancement or for their own sense of self-improvement. The more a vocation can tap into this, the better.

“One of the major benefits of creating a meaningful work environment was that employees became more motivated than ever. They were able to explore their hidden talents and got a chance to upskill themselves, which made a huge difference. A win-win situation for both the company and our employees.”

– Casey Jones, Founder and Head of Marketing and Finance at CJ & CO

6. Contribution: a sense of service and focus on helping, giving to and supporting others

This is an excellent example of the value of contribution, helping and supporting others from Susan Whited:

“In my mid-thirties, mom had had a lengthy illness and was in the hospital for most of the last five months of her life. 

I was a stay-at-home mom with two kids and had always been happy in my role. But the influence of mom’s exceptional nurses couldn’t be denied. As a result, I yearned to do for others; what they did for me. 

In the years since, I’ve helped people become healthy, held others’ hands when they died, and comforted family members when loved ones passed away. 

To say becoming a nurse was the best decision of my life is an understatement.

I’ll recommend anyone thinking about a life spent in service to others to do the same. Knowing what you do matters, and it adds value and meaning to life.”

– Susan Whited, Joy Among Chaos

There are a couple of theories out there that you can combine to come up with your own list of what makes work meaningful for you (Self-determination theory developed in the 1970s for instance, or Maslow’s hierarchy of needs to name but a few). 

What is most interesting about these general principles, however, is that they are not simply what make work meaningful – but also life itself.

Life and work are inherently connected as most human beings feel happier when their personal and professional lives intertwine, allowing them to experience a combination of these factors concurrently.

Key meaningful work statistics

  • 70% of Gen Z workers ranked purpose as more important than pay (Monster.com
  •  9 out of 10 people are willing to earn less money to carry out more meaningful work (Harvard Business Review)
  • 47% of people say mundane work makes them feel like they’re wasting their time (Servicenow)

Key benefits of meaningful work (for companies)

There are a multitude of benefits to finding meaningful work for you as an individual – many of which we covered above. But making an effort to cultivate this style of working also massively benefits companies, company owners and employers.

“Research has found that when employees find their work to be meaningful, their performance improves by 33 per cent, they are 75 per cent more committed to their organisation, and are 49 per cent less likely to leave.” (Source: McKinsey)

Employee satisfaction

Our business approached creating meaningful roles in the workplace by ensuring that each role had a clear purpose and was aligned with our company values. We also communicated openly with our team members about why we were creating these roles and how they could contribute to our business. 

This approach worked well for us, as it resulted in greater employee engagement and a more positive work environment, increased productivity and creativity.

– Austin Fain, CEO of Perfect Steel Solutions

Shared purpose and vision with others

There is a well-known story about a cleaner at NASA who, when asked what he did at the company replied: “I help mankind reach the moon.

The story showcases the idea that at a company, “meaningful roles” should translate to “we all work as a single unit to accomplish a singular task”. It also highlights the power of a strong vision statement that connects with mankind’s innate desire for purpose. A company should aim to make all the employees feel a core part of this unit and should always highlight the importance of what they bring to the table.

Not classifying any role, be it big or small, as less important will be a good start, as every operation of an organisation is crucial, and so are the people working on it. Making them feel heard and seen is an excellent start.

Employee engagement

Employee engagement increases productivity and vastly increases profitability. Companies with engaged employees typically enjoy revenue growth that is 2.5 times higher than companies with unengaged ones (Source: Hay Group).

“As the founder and CEO of my business, I’m proud to say that creating meaningful roles in the workplace has been one of our greatest successes

All job descriptions were tailored to the individual’s unique skill set, strengths, and interests. Plus, each position was made as specific as possible so employees would have clear goals they could focus on achieving.

The results were amazing! Not only did employee engagement increase significantly, but morale also experienced a big boost as well.

Additionally, staff retention rates increased dramatically–a crucial metric for any rapidly-growing business like ours! Everyone felt valued and respected regardless of seniority or years served with the company.” 

George Harrison, CEO of PKG Maker

Richard Nolan, Chief People Officer at Epos now also noted the significant transformations at his company:

By implementing clear career progression paths with performance reviews on a regular basis, our teams can monitor progress when considering personal development opportunities – which results in more resilient staff members who feel valued within their positions long term.” 

– Richard Nolan, Chief People Officer at Epos now

The future of meaningful work

As resident Startups writer, a bestselling author and business strategist who has helped people all over the world achieve their own version of meaningful work, I anticipate significant changes driven by societal, technological, and cultural shifts.

Meaningful work is likely to be associated with jobs that have a clear positive impact on society and the environment. With growing concerns about climate change, social inequality, and sustainability, there will likely be an increased demand for roles focused on addressing these issues.

In terms of popularity, meaningful work is likely to become more sought after. As people seek fulfilment and a sense of purpose in their careers, jobs that offer a sense of contribution to the greater good are likely to be highly valued.

The younger generations, such as millennials and Gen Z, have shown a strong preference for meaningful work and are actively seeking out organizations and roles that align with their values.

Overall, the future of meaningful work is expected to prioritise tasks that are intellectually stimulating, socially and environmentally responsible, and personally fulfilling. The human desire to find purpose in one’s career is expected to remain a central driver in the job market.

Conclusion: Is meaningful work worth it?

Ultimately, seeking or creating meaningful work is a transformational experience that can radically enhance employers’ and employees’ professional lives. 

For those seeking a better quality of life, obtaining meaningful work is the perfect solution.

Your dream role does not mean your life will be perfect every single day, your profits will always be high or there will not be parts of the grind that you find tiring or unsatisfactory. For the most part, however, you’ll know that everything you do is helping you move towards something bigger, greater, and more valuable in a way that improves your life, business and overall growth.

Frequently Asked Questions
  • What is meaningful work?
    Meaningful work is work that connects to your own personal sense of values, ethics and what you consider to truly matter in life – be that for yourself or others.
  • Can meaningful work also be profitable?
    Yes, higher-paying jobs can also have that sense of meaning if you look for them and ensure they are closely tied to your values. “There's a misconception, I think, that meaningful work is lesser paid.” - Jessica Higham
  • What makes work meaningful?
    Following Tony Robbin’s list of the 6 basic human needs, you could argue that meaningful work should involve: certainty, uncertainty, significance, connection, growth and contribution.
Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

Hottest desk in town: London named top city in the world for coworking

While demand grows for shared office space, the UK capital has been crowned the coworking capital of the world.

London has been named the top location for coworking, setting up businesses based in the capital to switch to a shared office space for significant cost savings.

Business Name Generator analysed 53 global locations looking at coworking supply and demand, average monthly cost, and internet speed.

Its results show that London outscored all other cities to emerge as the number one location for those wanting a flexible office space.

Demand for coworking spaces has been steadily growing alongside hybrid working. Last year, The Instant Group said occupancy rates had reached an average of 83% in the UK; the highest ever level pre-pandemic.

Analysts are predicting that this trend will continue into 2024, as firms consider relocating to a serviced office to survive the bad economy and keep overheads down.

Workers in the capital are spoilt for coworking choice

The Business Name Generator research reveals London as the best city in the world for coworking, with a staggering 1,322 coworking spaces available throughout the UK capital.

This is over 1,000 more than Paris, the city with the second highest number of coworking spaces on offer.

London also had the highest average monthly search volume for coworking spaces at 4,400, proving that demand for coworking space is particularly high.

Startups recently reported that organisations across the country have been looking into coworking options as a way to save money rather than renting full-time office workspace.

Google Trends data shows that the number of firms looking for coworking offices shot up on March 31. The rise in searches has likely been triggered by the rise in small business rate valuations, which came into effect on April 1.

The government says the increase will bring business premises fees in-line with their market valuation. Office properties saw an average increase in their rateable values of approximately 10% at the beginning of this month.

London is best place for coworking – and worst place for cost savings

While the UK capital city was voted the top location for coworking, it also drastically outperformed rivals in another, less favourable area: expense.

According to the Business Name Generator findings, the average monthly cost per desk in London is £267. That is 35% more expensive than all other cities in the top 10.

Chart showing the best cities in the world organised depending on number of spaces available, average cost, WiFi

Source: https://businessnamegenerator.com/coworking-capitals-of-the-world/

London, expensive? Who knew? Luckily, it’s not all bad news for workers. Being frugal is still possible when coworking in the Big Smoke. It just takes research.

The website of large-scale coworking provider, Regus, for example, shows that there is coworking space available for a below-average fee. For a base near Euston Road a company will pay £209 per month.

Plus, coworking has been found to generate crucial cost savings compared to the fees associated with owning or leasing a full-time office space.

Serviced offices can take care of many business overheads such as electricity and water costs, and maintenance fees. Even premium benefits and perks for employees, like tea and coffee, are often available for free depending on the provider.

Where are the top coworking locations in the UK?

The Business Name Generator research does not include any other UK cities in its ranking. Startups own research has uncovered plenty of innovative shared workspaces in the three largest UK cities: Birmingham; Manchester; and London.

These include The Transfer, where Brum business people who travel into work sustainably can get membership for just £60. For North-West firms there’s Flagship Manchester, where a monthly desk costs £180 – £87 cheaper than the London average.

The below guides have more information on the best city-specific coworking options:


Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

Yonder secures £62.5mil in series A round

Yonder has secured the Series A funding to scale its operations, as part of a mission to transform consumer relationships with credit.

Yonder, a credit card startup company and Startups 100 alumni, has recently announced that it has received a new round of Series A funding to help it continue to grow and scale the business. 

The Series A funding, to the tune of $62.5 million, was co-led by Northzone and RTP Global alongside angel investors Joseph Moore, founder of Crust Bros, and Cred founder Kunal Shah, who join a host of existing investors, including Sharmadean Reid, Matt Robinson and Rio Ferdinand. The startup is now valued at more than £70m.

The finance-made-easy disruptors of 2023

Numerous companies have emerged in recent years to challenge the ‘old ways’ of finance, and disrupt and revolutionise the industry. These businesses are seeking to make people’s lives easier with clever, tech-based solutions, whether by offering quick and straightforward mortgage applications or taking the pain out of tax time. 

Yonder is making a name for itself as one of those key disruptors.

Since its founding in March 2022, Yonder’s unique take on loyalty rewards was designed to re-introduce millennial and Gen Z consumers to credit cards, and to become the modern lifestyle rewards solution for young consumers to unlock the best experiences in their city. 

The business began after founders Tim Chong, Theso Jivajirajah and Harry Jell were shocked by the difficulty of accessing quality credit products as Australian citizens in London, despite having stable incomes themselves. 

The London-based startup wants to make credit more accessible, particularly for younger customers. Aiming to revolutionise what its founders describe as the “archaic” method of credit checks in the UK, Yonder is one of the UK’s only credit cards that use Open Banking to evaluate credit suitability. 

This enables Yonder to build a more nuanced, personalised picture of its customers’ spending habits based on transaction data, instead of relying on traditional credit checks alone.

Yonder CEO & Co-founder Tim Chong says: “The credit market needs a rebuild, and we firmly believe change happens through intuitive products designed to help customers with their best interests at heart. We can’t wait for more people to experience credit the way it should be.”

The future for Yonder

Following this new round of funding, Yonder has stated that it plans to use the investment to power a hiring drive; to grow its rewards programme, and to expand into new UK cities. 

Northzone Partner, Jeppe Zink, says: “We are thrilled to continue to be part of the Yonder journey as young professionals eagerly seek a cutting-edge digital credit card that delivers not only enhanced customer convenience but also genuine relevance. Yonder addresses this need by establishing an exclusive membership club for a community of like-minded individuals. The impressive early engagement metrics are a testament to the exceptional potential Yonder holds.”

Overall, this new funding is a major win for Yonder and its investors, as it will allow the company to continue to grow and expand its business in a highly competitive industry.

Yonder has now raised a total of £82.85M from VC funds.

They plan to extend their round to reward its early-stage members through a private crowdfund that will be going live in April.


Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

Issuing shares as a limited company

If the time has come for you to issue shares in your business, here’s how to do it right and maximise the benefits.

Issuing shares is one of the more interesting and prestigious parts of running a limited company.

It is only an option with this particular business structure – things work differently for publicly listed companies.

After you’ve spent time building an incredible business with either rapid or steady growth, it’s natural that you might want to bring people on board whose financial backing will be able to further support and bolster the business. 

This additional support should increase your feelings of responsibility and accountability to others, creating a bigger drive to make it a success, so that everyone who supported the business to that point is able to benefit. It’s a little like handing out slices of cake at your birthday party – but with a lot fewer candles and a lot more regulations.

In this guide, we’ll explain all you need to know about issued shares for limited companies.

Changes to the UK’s Capital Gains Tax

Following the announcement of the Autumn Budget, the Labour government has recently increased the main rates of Capital Gains Tax (CGT), which took effect on 30 October 2024. The lower rate of CGT has increased from 10% to 18%, while the higher rate has increased from 20% to 24%.

This means shareholders will face higher tax bills on profits from the sale of shares. For example, a £100,000 profit from share sales would incur £19,00 in tax at the new lower rate, or £24,000 at the new higher rate, depending on taxable income and type of asset.

What are issued shares?

Issued shares are the total amount of shares available, i.e. shares that are available to be sold and traded to potential investors, and any currently stored in a company’s treasury.

There are also unissued shares. These are not for sale and will likely never be circulated within the public market. These are usually irrelevant to investors, don’t tend to affect the share capital, and are rarely ever used except in the case of extreme emergencies.

Key terms to know

Share capital (also known as ‘statement of capital’)

This is the total value of shares, issued or non-issued. For example, if you decide to issue one hundred ordinary shares with a value of £1 each, then the share capital would be £100. You would likely want to price your shares relative to the current net worth of your business – factoring in your profits and growth rate with how much return your investors are likely to see (and by when). 

Share allotment

This is the creation and issuing of new shares, by a company or its directors. You could think of it as an event where instead of a product, a company will announce and distribute a new amount of available shares for sale.

Memorandum and articles of association

According to Inform Direct, The memorandum of association is the document that sets up the company and the articles of association set out how the company is run, governed and owned. These documents are a crucial collection for any company, as they provide guidance on how the company should be run and how disputes should be resolved. They are often used in legal disputes or transactions, such as mergers or acquisitions, to determine the rights and obligations of the company and its stakeholders.

Articles of incorporation

This document provides a legal framework for its operation and governance. They are often used by investors, lenders, and other stakeholders to assess the business’s structure and governance practices.

Why companies issue shares

Companies issue shares (by selling them or giving them away) that represent an official ‘percentage’ of the business. They can be issued to founders, staff, or anyone interested in becoming a shareholder for the public record.

While a company or company owner can create as many shares as they want, nothing is seen as valuable if it can be endlessly replicated and diluted. So, it is up to each company to decide where they draw the line, and what they consider reasonable, on their own terms. 

Companies and company owners will often limit shares to create a sense of exclusivity and retain the perception of a high value for each share. 

Private limited company shares

A private limited company (also known as a ‘limited company’, ‘limited liability company’, PLC, LLC, or ‘company’) is a type of business structure where the company has a legal identity of its own, separate from its owners. 

Within a limited company, you get to issue and sell shares (unlike sole traders, for example), and shareholders can help the business grow. They do not trade on public exchanges, however, as that would have to be done through an Initial Public Offering (IPO) when the company reaches a specific amount of profit. 

Advantages and disadvantages of issuing shares

Advantages

  • Investment without debt – You are selling or giving away a percentage of your company. It may be a sale, or a benefit for staff, founders or investors. Issuing shares can be one way to gain capital for your company, particularly as part of a series funding rounds.
  • Diversification of ownership – By issuing shares, a company can diversify its ownership base and spread the risk among a larger number of investors. This can help to reduce the risk of a single investor or group of investors gaining too much control over the company and potentially using that control to the disadvantage of other shareholders. Additionally, having a wider range of shareholders can provide the company with access to a broader pool of expertise and resources, which can be valuable for the company’s growth and development.

Disadvantages

  • Dividends – You have to distribute future profits to your shareholders on a periodic basis for as long as they hold the shares. This is not so much of a disadvantage if the business is going well, but can feel less palatable in harder times.
  • Pressure / Accountability – When you own the company alone, you don’t have to answer to anyone or justify your actions, but when you have large shareholders, it is more than likely that you will have to at times.
  • Ownership – Issuing shares means you lose a percentage of ownership in your company, and this is always something that you have to watch out for. As you may have spotted, we’ve covered this on both the advantages and disadvantages list. Whether you see this factor as a pro or a con all depends on what your company goals are, what your founding vision may have been, and how much ownership you intend to give away.

When might you have to issue shares?

Hopefully, issuing shares is something your business is choosing to do, at a time of its preference. But, sometimes companies are compelled to issue shares as a last resort in the case of high debt, so they can recoup some capital gains and start over with a cleaner slate. 

In this case, issuing shares is a quick and efficient way to raise capital, particularly if there is a remaining level of interest or demand, despite your trickier circumstances. 

When the hard times pass, and if you as the founder would like to regain control and power over your company and your shares, there is always a possibility that you can make offers to your shareholders to potentially buy the shares back.

How to Issue Shares: Step by Step

Here is our step-by-step guide to how you issue shares in your company:

Step 1: Determine the type of shares to issue

There are a couple of different types of shares that can be issued, including founder shares which are typically issued right at the beginning of a company’s formation.

Founder shares

These are shares that are owned by the founders of a company. They are usually given at face value, and usually at large percentages. A founder can issue up to 100% of the shares for themselves, but this would of course defeat the purpose of using shares to generate more money for the company. In most cases, founder shares come with certain rights and privileges that are not available to other shareholders. 

Ordinary shares

Most companies have just ordinary shares. They carry one vote per share, are entitled to participate equally in dividends and, if the company is wound up, share equally in the proceeds of the company’s assets after all the debts have been paid.

Preference shares

This is a share type that ranks ahead of ordinary shares, typically with a higher claim to assets if the company were to be wound up, and a ‘fixed’ share income that does not participate in the fluctuations of the company (which is therefore considered less risky overall).

Alphabet shares

Alphabet shares are a term that describes different classes of shares denoted by a letter. The classification determines a group of shares’ rights, which can be determined and personalised by the company according to their personal needs. This is usually done to make the shares more accessible for people in different tax brackets or who would like different benefits and features. For example, they could classify an ‘A’ share as one that costs £50,000 with a high dividend rate, and a ‘B’ share at a lower upfront cost of £10,000 but also a lower dividend rate.

Step 2: Set the number of shares to issue and their par value

Par value is the nominal or face value of a share in a company.

If you’re issuing shares to investors, then the number of shares to issue should primarily be based on the company’s capital needs. For example, if the company requires a significant amount of capital to fund its operations, it should be looking to issue a larger number of shares.

If the company already has a strong financial position, it may be appropriate to set a higher par value for its shares. However, if the company is just starting out, or is in a weaker financial position, a lower par value may be more appropriate.

The number of shares issued should also be based on the demand from potential investors. If there is strong demand for the company’s shares, the company may want to consider issuing a larger number of shares to take advantage of this demand.

Step 3: Determine the method of issuing shares

There are different methods of issuing shares that a UK company can use to raise capital, depending on their main objectives and goals. Here are some of the most common methods:

  • Rights issue: A rights issue is a way for a company to raise capital by offering existing shareholders and investors the right to buy new shares in proportion to their existing shareholding. This allows the company to raise capital without diluting the ownership of existing shareholders.
  • Initial public offering (IPO): An IPO is the process of issuing shares to the public for the first time. This allows the company to raise capital from a wide range of investors and can help to increase the visibility and profile of the company.
  • Private placement: A private placement is a way for a company to issue shares to a specific group of investors, such as institutional investors or high net-worth individuals. This can be a more efficient way to raise capital than a public offering, as it can be completed more quickly and with fewer regulatory requirements.
  • Bonus issue: A bonus issue means issuing additional shares to existing shareholders, free of charge. This can be a way to reward existing shareholders and increase the liquidity of the company’s shares.
  • Convertible bonds: Convertible bonds are debt securities that can be converted into shares at a later date. This can be a way for a company to raise capital without immediately diluting the ownership of existing shareholders.

Step 4: Prepare the necessary legal documents

In the event that new shareholders are to be included in your company, and new shares are to be issued, you will have to update a document called The Resolution To Issue Shares

This is passed by the founder, board of directors, or shareholders, to authorise the issuance of shares. It’s also important to bear in mind that when issuing new shares, existing shareholders must give consent.

Step 5: Determine the price at which the shares will be sold

At this point, you determine the price at which the shares will be sold, offer the shares to potential investors or shareholders at that price point, receive payment for the shares (unless you are gifting them to staff or founders), and then issue share certificates or electronic records to the new shareholders.

Step 6: File and/or update the necessary paperwork with regulatory bodies

It is important that you fulfil all the other necessary legal paperwork, including:

  • The Shareholder Register – A list of active owners of a company’s shares, updated continuously.
  • Form SH01 – This form is used to notify Companies House of the allotment of new shares, including the number of shares issued and the names and addresses of the new shareholders.
  • The Register of Allotments (aka ‘Statement of Allotments’) -The number of shareholders and their shares must also be stated, and stay updated with Companies House. This register/statement must include details of the new shares issued, such as the number, type, and price of the shares.
  • Statement of Capital – This is a document that summarises the company’s share capital, including the number of shares in issue, their par value, and any changes to the share capital. 

Step 7: Issue evidence of ownership to new shareholders

Share Certificates are physical certificates that may be issued to shareholders as evidence of their ownership of shares in the company.

Step 8: Consider any tax implications associated with the issuance of shares

If a company issues shares and pays dividends to shareholders, the dividends are generally subject to income tax. The company may also have to withhold income tax on the dividends before paying them to the shareholders.

Capital gains tax can also be a factor if the company issues shares and subsequently sells some of its own shares for a profit, as it may be liable to pay CGT on the gain, especially given the increase in CGT rates following the government’s Autumn budget announcement.

These higher rates mean that employees who previously benefitted from share schemes (e.g. employee stock options or employee share ownership plans) may now face a higher tax burden when they sell their shares, which can make schemes less financially attractive. 

Moreover, share schemes are often used to align employees’ interests with a company’s long-term performance, offering them a stake in its success. However, if employees feel like these changes are making it less rewarding to sell their shares, it could impact the appeal of the scheme – ultimately affecting motivation and engagement with the company’s long-term growth.

How should businesses navigate CGT increases?

First, businesses should be transparent with employees about the changes in CGT rates and how these might affect the value of their share-based incentives. Understanding these new implications will help staff make more informed decisions about when to sell their shares.

Moreover, businesses may want to review and potentially adjust their share schemes to offer greater tax efficiency. For example, businesses could consider schemes such as the Enterprise Management Incentive (EMI), which is designed to help small businesses attract the best talent by offering statutory tax relief for employees on their financial gains. Another alternative is Share Incentive Plans (SIPs), which allow companies to offer employees tax-advantaged shares.

Given that CGT rates apply to gains realised when shares are sold, businesses could also advise employees to hold onto their shares longer to potentially benefit from future tax reliefs or other strategic financial planning, especially if the company expects significant long-term growth. However, it’s important to note that some companies may not be permitted to offer financial advice to their employees, so may have to tell their staff to consult with an accountant or personal finance adviser instead.

However, not all tax implications are negative. For example, a company may be able to claim corporation tax relief on the costs associated with issuing shares, such as legal fees or underwriting fees.

In some cases, a business might also issue shares that qualify for tax incentives through government-backed programs that encourage investment in early-stage businesses, such as the Enterprise Investment Scheme (EIS) and the Seed Enterprise Investment Scheme (SEIS).

Step 9: Comply with any ongoing reporting and disclosure requirements with regulatory bodies

It’s a good rule of thumb for most business activities in general that you want to keep all the main governmental and regulatory bodies notified of any changes in your company structure as soon as possible. 

For most of the things mentioned within this process of issuing shares, these changes should all be filed within 14 days.

Things to bear in mind when issuing shares

When issuing shares, there are several important things to bear in mind. Here are some key considerations:

Dilution of voting power and/or profits

It’s important to note that shareholders who hold your typical ordinary shares will also have a percentage of the company’s voting rights. 

This is very important when considering how much percentage to give a shareholder because it gives them significant influence in the company. You’re unlikely to want any one individual investor to have more shares than you as a company founder, because, in a worst-case scenario, it would mean that a shareholder could potentially use their majority to vote you out of the company.

In order to prevent unfairness or dilution, the most common way to issue more shares whenever a new shareholder purchases shares is to use percentages. 

As an example, no matter how many new shares there are in total, the people who purchased 40% will always have 40%, by virtue of they, too, receiving more shares. This could help to avoid disputes and disagreements in the future.

Issuing shares can dilute the value of existing shares and reduce the proportion of profits each shareholder is entitled to in some cases. This can affect the company’s taxable profits and may result in a lower corporation tax liability.

Stamp duty

If the shares were paid for, or partly paid for, by transferring assets to the company (i.e: they are paid for other than in cash), you will also need to consider if any stamp duty may be payable on the transfer of the assets.

Costs of issuing shares

Issuing shares can involve significant legal and administrative costs, particularly as you’ll want to avoid human errors when filing all the necessary documents. Companies should carefully consider the costs and benefits of issuing new shares.

Rules & Regulations for Issuing Shares

In the UK, the processof issuing shares involves complying with the Companies Act 2006. In short, this sets out the legal framework for the formation, governance, and operation of companies in the UK. That includes the requirements for company registration, the duties of directors and company officers, and rules for shareholder meetings and decision-making. 

Read more

Conclusion

Issuing shares can be a useful tool for companies to raise capital, or an appealing way of rewarding staff and founders with a stake in the company’s success. While there are some key considerations you will have to make sure to get right, ultimately we believe learning how to issue shares is an important step for any limited company on its growth journey.

Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

Reading into the fine print – what does the new Data Protection Bill mean for SMEs?

The Data Protection Bill is the latest iteration of a post-Brexit policy reality. What does it mean for SMEs and data protection regulations?

In the latest chapter of the post-Brexit policy reality, the government has introduced the Data Protection and Digital Information bill. The changes aim to recreate a UK equivalent of the European Union’s GDPR law.

The government has presented the bill as a common sense policy that will reduce costs and burdens for British businesses and charities.

It’s claimed that the proposed data regime can save the UK economy more than £4 billion over the next 10 years, and remove barriers to international trade.

In theory, this should help accelerate data-driven trade, which generated 85% of the UK’s total service exports according to government figures, and contributed an estimated £259 billion for the economy in 2021.

The bill, which was co-designed with key industry and privacy partners, gives organisations greater flexibility over how they can comply with the regime while maintaining high data protection standards.

The bill is outlined in an over 200-page long document, with some of the main changes being:

  • Any controller or processor is exempt from the duty to keep records of processing unless they are carrying out high risk processing activities
  • Removing the need for a Data Processing Officer
  • Profiling to determine if AI has been used for data processing purposes
  • Introduces new obligations on providers of electronic communications networks, including notifying the Information Commissioner’s Office if anyone has contravened the direct marketing rules

Michelle Donelan, Secretary of State for Science, Innovation and Technology, said of the bill, “Our new laws release British businesses from unnecessary red tape to unlock new discoveries, drive forward next generation technologies, create jobs and boost our economy.”

Some changes welcomed by SMEs

The Data Protection and Digital Information Bill seemingly is claimed by the government to position the UK as a pioneer in data protection regulations. The big sell is this will be a simple, business-friendly framework that will be cost-effective to implement whilst promising to retain a status of adequacy with the EU.

Certain aspects of the policy are welcome changes by SMEs. Alan Jones, CEO and co-founder of encrypted messaging app YEO Messaging, applauds the permission to use anonymous data for R&D purposes. “The move away from restrictive cross border data restrictions is positive, providing data is anonymised – this can only benefit us all.”

The ‘Britishisation’ of the GDPR law will also bring tactical changes to marketing strategies for some SMEs who rely on intense marketing and data gathering practices of many consumer focused applications. This is because there will now be stricter penalties on the use of unauthorised personalised data with the aim of inhibiting nuisance calls and targeted pop-ups.

Jones believes the restriction is warranted. “The use of identifiable personal data harvested through interaction on a specific application is frivolous, an invasion of privacy and to date, has been uncontrolled.”

“SMEs adopting data harvesting for resale or targeting will undoubtedly have to change tactics and enhance the declaration of their use of data to the user. This may be more restrictive, but we see this as a ‘cleaning up’ exercise where the user wins.”

In practice, this means there will be more penalties enforced for the use of unauthorised personalised data. This will inhibit things like targeted pop-ups, and instead, create a stronger sense of transparency and trust amongst users.

The real risk of the Bill

Although the “common-sense led” data policy sounds welcome, some red flags emerge when looking further into the details of the bill.

“Frankly, I am a little concerned with the self-policing approach. The removal of the requirement for a business to have a Data Processing Officer may see a more relaxed attitude within small businesses,” confesses Jones.

This policy relaxation is accompanied by what Open Rights Group preemptively identifies as a regulatory race to the bottom. The group argues the bill could encourage irresponsible business practice, harming Britain’s global reputation.

Abigail Burke, policy manager at Open Rights Group says, “The bill weakens data subjects’ rights and corporate accountability mechanisms, politicises the Information Commissioner’s Office, and expands the Secretary of State’s powers in numerous, undemocratic ways.”

The relaxation of policy is designed to entice organisations to bring their business to the UK under less restrictive data protection regulations. However, there is an asterisk written next to this proposition that cannot be overlooked.

If the proposals are considered to diverge too far from the EU’s data protection regime, the UK’s adequacy status could be at risk. This decision ultimately rests in the policy circles of the European Commission, and while there isn’t much appetite from Brussels to go against the UK’s policy, a risk remains.

According to the Open Rights Group, conservative estimates found that the loss of the adequacy agreement could cost £1-1.6 billion pounds in legal fees, alongside the cost resulting from disruption of digital trade, investments, and the relocation of UK businesses to the EU.


Business as usual

The concerns flagged by the Open Rights Group, however, don’t seem to be shared by SMEs. In practice, not a lot is changing for them.

Charles Brecque, Founder of Legislate, says “From our perspective, we’ll continue to follow the rules and do what they’re supposed to do. So, in our case, there’s not a big impact from that perspective.”

To entrepreneurs, the real positive or negative impact of the bill remains to be seen. Brecque explains, “It’s natural for there to be updates to the bill, now that the UK has more autonomy on these sorts of laws and rules.”

“I think with the bill, [the government] obviously tried to be a bit more pragmatic on certain aspects. But, I guess only time will tell if it has a positive or negative impact.”

Although Jones does have some concerns on specific parts of the bill, he also says that in practice, and because of YEO Messaging’s business model, not a lot is changing.

“Fortunately, as a company focused on privacy we will see little change to our approach,” he reveals. “All data including messages whilst in transport and at rest are encrypted. So, again no data is identifiable to an individual.”

Not all businesses will tread the same path, maintaining GDPR-level data standards. Diverging from a European model of data protection carries risks that could, at scale, put a question mark on the UK’s adequacy status.

While scrutiny and some cautionary optimism is certainly warranted, the tangible effects of the policy on different types of businesses and industries remains to be seen.

Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

Gen Z: the ‘gig economy’ generation is driving a new era of entrepreneurship

The so-called iGeneration is using post-COVID flexible working to make side hustles mainstream.

Younger people are taking advantage of the shift towards flexible and remote working to turn their hobbies and passions into a second job.

According to new research commissioned by Connectd, 92% of startups founded by Generation Z entrepreneurs (those aged 16-24 years old) start off as a side hustle.

The survey, conducted by independent pollsters Censuswide, explored the motivations and actions of 50 Gen Z founders and compared them with the same number of entrepreneurs over the age of 25.

The findings imply that the post-COVID cultural shift towards online and flexible working is bolstering UK entrepreneurship, not hampering it.

The new generation of entrepreneurs

The Connectd research illustrates a trend that has been emerging over the past three years. Young workers are increasingly looking for multiple sources of income to speed up their career and earnings progression.

This could be a result of the cost of living crisis. The majority of Gen Zers have come of working age during a global pandemic; undoubtedly the biggest upheaval to office culture in recent history. Almost immediately after they began work, the UK entered a period of slow economic growth and wage stagnation.

That Gen Z is more likely to explore diversifying their income by starting a side hustle could be a result of rising worries over job security and low pay. We recently reported that new graduates in the UK are being awarded a starting salary that’s £5,000 less than they expect, on average.

But Connectd founder and CEO Roei Samuel believes the findings are more reflective of changing workplace culture.

Increasingly, staff are rejecting the traditional ‘9-5’ working pattern in favour of greater work-life balance. Flexible working arrangements – such as remote or hybrid – have also enabled people to pursue passion projects around their main income.

71% of 16-25 year olds in the UK are either planning to, or already do, work as a freelancer. This group cited the ability to choose their own working hours and ‘be their own boss’ as a top priority.

“Gen Z has grown up attuned to the gig economy and flexible working, which means they thrive on having more autonomy in employed roles than ever before,” comments Samuel. “They’re increasingly bringing this agile mindset to their personal entrepreneurial journeys.”

Side hustle era could remove major gender barrier to starting a business

It’s not just younger generations that are benefiting from the new era of side hustle entrepreneurship.

Time is a major, gender-specific barrier when it comes to starting a company. In most countries around the world, women are still expected to be the primary caretakers of children and do more unpaid housework than men, giving them less time to pursue a business idea.

As flexible working frees up more hours for employees to launch a side gig, a recent survey by GoDaddy found that the number of women-led businesses has surged from 36% to 47% within the last 12 months.

The same report shows 78% of female entrepreneurs started their own business as a way to have more flexibility and opportunity in their career.

The fact that more people feel able to start a business is undoubtedly a good thing for the economy. While GDP figures show that the UK has avoided a recession for now, growth remains flat.

Small businesses currently make up 99.9% of the UK business population. Entrepreneurship at any level, even a small side hustle like dropshipping, should be encouraged to help reverse the economic lull.

Gen Z side hustles: a force for good?

When exploring Gen Z motivations for starting their own business ventures, the Connectd research also found a significant desire to make a positive impact on the environment and society.

Over two-thirds (68%) of Gen Z founders stated that they started their company to make a difference in this respect, compared to 54% of over 25s.

Unanimously, 100% of Gen Z founders surveyed said it was important to them that their business had a low impact on the environment. 

Another key trend explored in the research is Gen Z’s motivations to ‘build in public’, publishing key information about their business successes and failures in an open and transparent manner online.

Public transparency and honesty when growing their business was highly important to 86% of Gen Z founders in Connectd’s research, compared to 63% of founders over 25.

“Our research shows how Gen Z entrepreneurs are uncompromising with their ESG credentials, as they look to underpin successful business growth with strong ethics,” says Samuel.

“This should act as a timely reminder for investors and advisors who are looking to support Gen Z entrepreneurs and share in their future successes.”

Want to start your own side hustle? Check out our guide to the top cheap small business ideas for tips on getting started without massive investment.


Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

More SMEs searching for coworking space following business rate rise

The number of people searching for coworking space in the UK hit a record high as changes to business rate valuations come into effect.

UK business owners are exploring coworking spaces as a cheaper alternative to full-time office space, following a rise in business rate valuations at the start of this month.

On 1 April 2023, new rateable values – the figure used to calculate the tax paid on commercial properties – were introduced following a government revaluation.

The day before the changes came into effect, data from Google Trends show that searches for ‘coworking space’ hit a two-month high. This suggests that business owners are scouting out flexible office contracts due to the significant cost-savings they offer.

According to a government press release, UK office properties have been heavily impacted by the change. On average, they have seen a rateable value increase of 10% – reason aplenty for managers to look at switching to a shared workspace.

Google Trends chart showing increase in searches for ‘coworking space’ from 01/02/23 to 01/04/23. Data source: Google Trends (https://www.google.com/trends)

Business rate rise 2023: what are the new rates?

For the uninitiated, small business rates are essentially a form of council tax for commercial properties. They are calculated by multiplying the rateable value of a business’ premises, with the ‘multiplier’ (also known as ‘poundage’) set by the government.

While multipliers usually rise with the Consumer Price Inflation (CPI), the current sky-high inflation rate has meant that the government has frozen the small business multiplier at 49.9p – rather than rising to 52.9p. This keeps bills 6% lower.

Nonetheless, new rateable values, as determined by the Valuation Office Agency (VOA), were introduced at the start of the new financial year, coming into effect on all non-domestic properties in England and Wales.

Several factors can influence a business rate bill, including location. However, from 1 April, the total rateable value on the local lists for England and Wales has increased by an average of 7.1%.

Good news for pubs and shops; bad news for offices

Some firms will see very little difference to their balance sheets following the change. Government updates report that retail firms and pubs have actually seen a decrease in their business rate bill following the changes.

Estimates put the mean decrease at 17% for pubs, and 10% for retailers – a welcome lifeline for these sectors, which have been especially winded by the energy crisis.

It is a different story altogether for offices. Office properties saw an average increase in their rateable values of approximately 10% on April 1 – a huge surcharge for firm owners which has also coincided with the end of the Small Business Relief Scheme.

Also taking a business rate hit is warehouse and logistics firms. These companies typically have to contend with heightened costs anyway due to larger space requirements, requiring more spending on heating and electricity.

Add to that the steepened business rates valuations, and accountants in the sector are in for a sizable shock.

Distribution and logistics properties have seen an average increase in their rateable values of approximately 35%.

Government ignores calls for more business rate support in Spring Budget

Those based in commercial premises with a rateable value of less than £15,000 can claim Small Business Rate Relief (SBRR). But non-qualifiers – an even bigger group following the rate rise on 1 April – must look at other ways to cushion the financial hit.

Ahead of the revaluation, business owners across the country expressed to Startups that they hoped the Spring Budget would include new support measures to help absorb the rate rise.

For example, raising the threshold for SBRR to £25,000 so that more companies would qualify for financial assistance.

Despite persistent lobbying from well-known organisations, no further help was announced. Higher rate bills are now expected to deal a significant blow to small business budgets.

How can offices use coworking spaces to limit overheads?

Signing up to a national coworking provider, for example Regus, is the simplest way to avoid paying thousands in business rates each year.

Business rates are not the only charges associated with owning or renting a commercial premises, however. Here are five other areas where coworking offices can save users money:

  1. Utility fees. What energy crisis? Electricity and water costs are typically included in the rental price of the coworking space, saving a considerable amount.
  2. Administrative costs. Many serviced offices provide administrative help, such as reception and mail services, meaning tenants can avoid hiring staff for these tasks.
  3. Maintenance costs. Leased properties require the business to take care of all internal maintenance. Those who buy the premises are responsible for all upkeep.
  4. Infrastructure fees. Renting from a large-scale provider means you won’t need to take on responsibility for necessary services like cleaning or security.
  5. Day-to-day spending. Depending on the provider, tenants can access amenities like office equipment, WiFi, even tea and biscuits. Many firms have been forced to cut down on these perks due to the cost of living crisis.

Serviced offices also have much shorter rental contracts. Typically, a business must sign at least a three year lease to move into a property which makes it much harder to plan for unexpected costs like the business rate rise.

In comparison, businesses can sign for a shared workspace for any period of time ranging from an hour for a single meeting room, to a year for a fixed office space.

With hybrid working seeing more workers splitting their time between work and home, this is a good way to avoid wasting money on a full-time office space that is only being utilised two or three days a week.

Catering for flexible work is also vital in modern people management and recruitment. This year, the government’s new Flexible Working Bill will make it mandatory for companies to take flexible working requests from day one of an employee’s contract.

How to find coworking space in 2023

Research is the best way to gauge the financial savings that coworking spaces can bring – and evaluate whether they are worth the time and resources spent on relocating.

The below guides have more information on the shared office options available in the three largest UK cities:


Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

Turbocharging responsible innovation? What the government AI whitepaper means for the industry

The government AI whitepaper lays out a roadmap to drive innovation in the sector. What should SMEs know?

The government has presented its latest innovation-focused whitepaper that proposes a regulatory model that will drive growth in the AI sector.

It’s hoped the plan will unleash the benefits of artificial intelligence. Thanks to ChatGPT and Google Bard, AI is the talk of the town in 2023. But, the AI industry contributed £3.7bn to the UK economy in 2022, and presently, over 50,000 people worldwide work in the AI industry.

The whitepaper is one of the puzzle pieces of the UK’s national AI strategy. Over the next 10 years, the government will seek to implement a framework that will position the UK as an AI global superpower.

Although the regulations haven’t been made into statute, the whitepaper proposes to:

  • Avoid heavy-handed legislation so that AI innovation is not stifled
  • Give responsibility to individual existing regulators as opposed to an overarching body, so AI can be developed in a context-specific manner for each industry
  • Promptly draft rules for the use of AI to become a leading voice in the international conversation
  • Nurture public trust in the use of AI

Michelle Donelan, Secretary of State for Science, Innovation and Technology, says “AI is no longer the stuff of science fiction, and the pace of AI development is staggering, so we need to have rules to make sure it is developed safely.”

However, with so much uncertainty revolving around controlling AI, is the whitepaper giving businesses confidence that the rules of the game will be fair and comprehensive?

Threat is in the eye of the beholder

The whitepaper is followed by the Pause Giant AI Experiments Open Letter, which calls on all AI labs to immediately pause the training of AI systems more powerful than ChatGPT-4, the latest ChatGPT generational update, for at least six months.

The open letter was signed by tech and business giants, including Elon Musk and engineers from Amazon, Meta, and Microsoft. The open letter warns of an out-of-control race to develop powerful digital minds that no one can understand, predict, or reliably control.

Instead, the signatories suggest that powerful AI systems should be developed only once there is confidence that their effects will be positive, and their risks manageable.

Meanwhile, the letter calls on AI developers to work with policymakers to dramatically accelerate development of robust AI governance systems. This is based on the assumption that, inevitably, AI will become mainstream in much of the economy.

Although the UK’s race to the AI policy top answers these concerns, it remains to be seen how lax the regulations will be in practice, and whether they will raise any new red flags.

Harnessing responsible innovation

However, to others like Andres Rindler, Managing Director of Private Equity at BCG, the whitepaper provides reassurance. “Avoiding giving responsibility for AI governance to a single regulator means businesses can really push for innovation and take a better approach, which will also maintain public trust.”

The UK is currently placing third in the world for AI research and development. It also is home to a third of Europe’s AI companies.

To the likes of Rindler, the UK’s past history in harnessing emerging technologies spells a good omen on how AI could potentially be absorbed into the economy’s fabric.

“We have a history of supporting innovation, and by harnessing the combination of current government ambition and possibilities afforded by the likes of AI, business leaders and innovators can help cement the tech industry’s position as the backbone of the UK’s future economy,” stresses Rindler.


Policy gaps

Whilst the whitepaper feels like a necessary step in the right direction as the AI craze continues to mount, business leaders think there are important gaps left to fill.

Peter Finnie, a patent attorney and partner at Potter Clarkson, says, “The government’s white paper on AI is lacking in many ways, and there’s one crucial element to AI and innovation that the government fails to address: intellectual property,”

“A quick search of the document for related terms shows it’s been given scant regard and appears as if the government has failed to carry out even basic due diligence on the likely impediments to regulating the industry.”

Intellectual property is a key tenet of the development of AI, as data is used for machine learning, protecting software, and developing algorithms to train AI systems.

Businesses at each stage of the AI lifecycle will have important commercial interests at each stage, which already is leading to disputes. For instance, Getty Images is suing the creators of AI art tool Stable Diffusion for scraping its content and violating copyright law.

“Disputes such as these will proliferate in the absence of clarity and, while the courts are very capable of applying our intellectual property law to the legal questions arising out of AI, the relationship between intellectual property and AI needs to be at the core of government policy”, explains Mark Nichols, Senior Associate at Potter Clarkson.

Who will be leading the AI charge?

Recent changes to the R&D Tax Relief Scheme, made in the spring budget, could have an impact on determining who the main players of AI innovation in the UK will be.

Although the repayable tax credit will remain at 14%, provided 40% of an SME’s total expenditure is R&D related, those that don’t meet this criteria will lose out on much needed funds for R&D.

In practice, for every £100 invested in R&D by SMEs that don’t meet the 40% requirement, £14.75 will be lost compared to the previous tax relief regime. Even those meeting the 40% threshold will still incur a loss of £6.38 for every £100.

This has the potential to hurt the diversity of business representation in the AI R&D field. That’s particularly worrying, considering the UK is hoping to charge forcefully ahead to become a technological innovation hub in the industry.

The whitepaper gives clues as to what an AI-filled future of the UK could look like. However, the precise margins are yet to be drawn, and plenty of questions continue to loom as both policymakers and business leaders try to navigate a new technological frontier.

Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

Flexible Working Bill: how to respond to a flexible working request

The Flexible Working Bill has big repercussions for when, where, and how, staff choose to work. Here’s how small employers can prepare.

On Monday, the government’s Flexible Working Bill became law. Small business owners are now being warned to take steps to accommodate the benefits of flexible working within their teams.

Also known as the Employment Relations Bill, the legislation was first proposed by MP Yasmin Qureshi to give employees greater flexibility over where, when, and how they work. In July, it received royal assent from the House of Lords. The new rules will now come into effect on April 6 2024.

Under the new legislation, employees will be able to make two requests for flexible working hours, times, or location in a 12-month period from day one of their employment.

Managers will also have to provide proper reasoning for an employee before rejecting a request for flexible work. Below, we outline how employers should react to the new laws.

Why has the Flexible Working Bill been introduced?

As little as five years’ ago, flexible working was viewed as a luxury perk only offered by the most progressive employers in the UK. In fact, one survey shows that just 8.7% of roles being advertised in 2016 were considered flexible.

How times change. Now, according to research by Sonovate, 58% of UK businesses currently offer flexible working in some form. That’s an increase of 566% in just seven years.

The Startups team has written extensively about the benefits of flexible working. Key among these is an improved work-life balance and improved health and wellbeing. This has been enough to convince a third of sole traders to work exclusively from home.

However, research shows that the practice is not being fairly implemented across every sector. Some employers have also reportedly misused the policy. Recently, an estate agent won £180,000 after her boss was found to have unfairly rejected her request.

The government proposed the new Employment Relations (Flexible Working) bill last June to overhaul what had become an outdated application process for flexible working, and empower workers to have more control over their working patterns. In December, it was officially confirmed that the new legislation will come into effect in spring 2024.

What does the Flexible Working Bill do?

The Flexible Working bill introduces some sizeable changes to present UK employment law. Currently, the Employment Rights Act 1996 states that any employee who has worked at a company for 26 weeks or longer is permitted to ask their manager for flexible working once per year. They must also “explain what effect, if any, the employee thinks making the change applied for would have on their employer”.

Among the key changes, the new legislation means:

  • Employees can request flexible working arrangements from day one of employment
  • Employers must consult with their employees before a flexible working request can be turned down
  • Employees can make two flexible working requests in any 12-month period 
  • Employers must respond to requests within two months (previously three)
  • Employees are no longer required to lay out how a flexible working request might impact the employer

How should employers prepare for a flexible working request?

Joanne Stronach is Head of Employment Law and HR at Cartmell Shepherd Solicitors. Stronach says employers should make a note now of any potential consequences of the bill that might be difficult to manage.

For example, an organisation may advertise and appoint a full-time, office-based role only to receive a request for flexible working six months later.

Pre-bill, this might have been a case of ‘bye-bye employee’. Not any more. Managers now need to be able to open up conversations with team members around why their role is or isn’t suitable for flexible working.

Having infrastructure already in place, such as a set procedure laid-out in an employee handbook, will be a significant life ring in this scenario.

“Make sure you are aware of the legislation before it comes into force and consider ways in which you could potentially introduce flexible working within your business,” Stronach advises.

Employers will already be aware of common flexible options like part-time, remote, or at-home working. Those with bolder ambitions might consider alternative arrangements.

Four day work weeks, where work is compressed into four days rather than five have become popularised. Amazon recently introduced term-time working, where the employee can take paid or unpaid leave during the school holidays (a good option for working parents). Some employers even have flexible bank holidays, where staff are allowed to swap public holidays for a more convenient time.

Remember: any change to an employee contract is a big move with real ramifications for the workforce. Business owners must be fully committed to whatever step change they introduce.

Our guide for how to design a hybrid work policy has more information on what to think about when introducing a new perk or policy, like technology requirements and performance/management considerations.

Why should employers approve a flexible working request?

It’s hugely telling that 58% of businesses are now giving employees some option of flexible working. Flexible work arrangements give employers a competitive edge when it comes to sourcing talent – an incentive that has never been more urgent in today’s hiring climate.

Scarcity of skilled worker talent, combined with significantly raised economic inactivity, has built a barren wasteland for recruiters to pick from. In unison, record numbers of people are resigning, pushing up the staff turnover rate.

Alongside easy recruitment, flexible working has also been proven to foster a more positive organisational culture. In 2021 and 2022, Stanford University economist Nick Bloom conducted a randomised study of managers and non-managers at a major tech company. Bloom found that hybrid models had no effect on productivity, yet boosted morale and retention. Bloom’s conclusion? “It doesn’t make sense to go back to five days a week.”

Molly Johnson-Jones is co-founder of Flexa Careers, a global directory of verified flexible companies. Johnson-Jones began the company after spotting the disparity between what many job adverts were describing as flexible, and what candidates actually wanted.

“Employers who are able to accommodate employee requests stand to retain the lion’s share of talent,” Johnson-Jones attests. “Swathes of workers are already looking to switch to flexible roles.

“Flexible employers will also attract tons of new talent, including older workers who prefer part-time roles, and those with additional health needs (like myself) who rely on flexible hours and working from home.”

Can an employer refuse a flexible working request?

Yes, an employer can still refuse a flexible working request. The Flexible Working bill does not mean that any business owner should now feel compelled to approve a request for flexible work. If a company’s operations are not designed to facilitate flexible working – for example, if they are based on-site like in a warehouse – flexible policies won’t be possible.

“Not every employer will want or be able to grant flexible working requests,” Johnson-Jones acknowledges, “nor will the new legislation require them to. Regardless, employers should prepare by ensuring they’re being as transparent as possible about what they do offer – flexibility or no flexibility.

“The alternative risks putting legions of workers – including those with additional health needs – in highly vulnerable positions if they start new jobs in good faith that their flexible working needs will be accommodated, only to be let down.”

Should you offer flexible working? More importantly, can you? We’ve outlined the arguments for and against office working and remote working in our expert guide.

Written by:
Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things 'entrepreneur' in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.
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